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Grand Mercure Malang Mirama

4.0 star property

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Photo gallery for Grand Mercure Malang Mirama

Exterior
Exterior
Executive Suite, 1 King Bed, Mountain View | Premium bedding, free minibar, in-room safe, desk
Exterior
2 outdoor pools, open 6:00 AM to 7:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Raden Panji Suroso No. 7, Malang, East Java, 65126
  • Place, Hawai Water Park
    ‪3 min drive‬
  • Place, Malang Smart Arena
    ‪3 min drive‬
  • Place, MOG Mall Olympic Garden
    ‪6 min drive‬
  • Airport, Malang (MLG-Abdul Rachman Saleh)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Mountain View

Executive Suite, 1 King Bed, Mountain View | Premium bedding, free minibar, in-room safe, desk

Executive Suite, 1 King Bed, Mountain View

  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

Junior Suite, 1 King Bed, Mountain View | Premium bedding, free minibar, in-room safe, desk

Junior Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mountain View

Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Executive Room, 2 Single Beds

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

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About this property

Grand Mercure Malang Mirama

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Grand Mercure Malang Mirama offers 264 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Mercure Malang Mirama, you'll be close to Hawai Water Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 3-minute drive from Lavalette General Hospital and a few minutes from Malang Smart Arena
  • Airport shuttle service available for a fee
Grand Mercure Malang Mirama offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 23304 square feet (2165 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the family-friendly Grand Mercure Malang Mirama. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malang hotel.

The hotel hosts a free manager's reception daily.
Grand Mercure Malang Mirama has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (IDR 75,000 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 178,000 for adults and IDR 89,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Gym
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (23,304 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Malang Mirama

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 178000 for adults and from IDR 89000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 150000 (one-way)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Malang Mirama offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Malang
Mercure Malang Mirama Malang
Grand Mercure Malang Mirama Hotel
Grand Mercure Malang Mirama Malang
Grand Mercure Malang Mirama Hotel Malang

Grand Mercure Malang Mirama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 67 reviews
Rating 8 - Good. 9 out of 67 reviews
Rating 6 - Okay. 4 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful, along with clean rooms. Would recommend to stay if in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suhermin

Stayed 4 nights in Aug 2025

4/10 Poor

Dilip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not 5 Star, AC not working frozen did not fixed. Asked for blanket wanted to charge. Hot water not coming in shower, very cold did not fix the problem. Overall do not book, We want be going nor recommend. Not a good value nor professional.
Stayed 2 nights in Sep 2025

8/10 Good

BECHIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

graeme

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay in Malang.

The Grand Mercure was a wonderful hub to stay in Malang. It is not too far for Excursions to Mt. Bromo to pick you up and after an experience like that, you’ll want to stay somewhere that will pamper you back to balance. The cafe downstairs makes great options and while not very expansive, the room service dining had enough options for a variety of Indonesian and Western food to keep things fresh for a few days. The breakfast buffet had an extensive amount of options and you’re guaranteed to find something you like. Highly recommended. While we didn’t use the pool, it is family friendly with a fun for everyone slide and the building wrapping around it for coziness.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. The staff were amazing, always friendly and warm. So much to do at the hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Virbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The counter staff and services is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hoon Chul

Stayed 3 nights in Mar 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. WOULD HIGHLY RECOMMEND.
Stayed 7 nights in Feb 2025

2/10 Terrible

Iwan

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with superb breakfast in an easy access location.
Stayed 1 night in Nov 2024

6/10 Okay

Kamil

Stayed 5 nights in Nov 2024

10/10 Excellent

Oliver

Stayed 4 nights in Oct 2024

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities
43
Stayed 15 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel. stayed many times. world's best breakfast buffet
Stayed 1 night in Oct 2024

10/10 Excellent

ASHARI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service from.staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just how you would like to treated when away from home.
Stayed 4 nights in Jul 2024

6/10 Okay

Cherry

Stayed 2 nights in Jun 2024

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024