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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Premium Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
70 Shudehill, Manchester, England, M4 4AF
  • AO Arena
    ‪8 min walk‬
  • Deansgate
    ‪9 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed (Club Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible (Minifridge)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Club Suite, 1 King Bed (Club Floor) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Suite, 1 King Bed (Club Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Manchester City Centre by IHG

Hotel with a restaurant, a quick walk to Deansgate
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Crowne Plaza Hotel Manchester City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Deansgate and AO Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7459 square feet (693 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Crowne Plaza Hotel Manchester City Centre by IHG.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Glasshouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 22.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 22.50 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inaet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great staff.
Stayed 6 nights in Feb 2025

8/10 Good

Glynn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Great stay. Staff were fantastic. So friendly and helpful.👍 Room very clean, plenty of heating, but very dark. Needs much more light though and TV not easy to operate at least for me. Restaurant dinner menu sadly wasn’t the same as what was on the website and what I wanted was unavailable. Didn’t have time to use the fitness centre.,”
Stayed 1 night in Feb 2025

10/10 Excellent

Colin Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking expensive but hotel worth every penny
Stayed 2 nights in Feb 2025

4/10 Poor

Martin

Travelled with family
Liked: Cleanliness, amenities
Did not appreciate being made to wait at check in. 3 girls had a challenge in front with a payment issue. Fair enough. But the receptionist kept us all waiting whilst they phoned home and tried to rectify it. I asked if there was any other person in the back and the receptionist was short and refused. Why not make those girls stand aside while they resolved their issue? Why not ask someone from the back to come out and help us? Poor.
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Travelled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for AO Arena

Nice hotel, convenient for the AO Arena. No parking on site, multi storey nearby. Staff helpful and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The only real problems was the flush on the toilet and it would not give us the parking discount otherwise great stay 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manchester Arena visit

We parked at recommended car park by the hotel, convenient and enjoyed a lovely stay, warm welcome, comfortable room. Lovely breakfast. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Nerys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and Shaz on reception was so kind and helpful!
Stayed 1 night in Jan 2025

8/10 Good

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Surinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good size. Great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Honeymoon upgrade to a suite was very kind
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Travelled with group

Disappointing but the Manager was great

I booked a suite for a special stay with my Mum for her birthday. When we arrived around 6pm the room looked like someone was still in it. It has obviously not been cleaned as there were wet towels in the bathroom and the bin was full of takeaway boxes. I complained at reception and they offered us a drink at the bar whilst they sorted it out. Time was going on so we decided to have something to eat in the restaurant. We had a two course dinner which was very nice which we were told was complimentary. The manager was great but it still didn’t compensate for our stay. We’d had a long day after a delayed train and 7 hours travelling so this did hinder our stay in Manchester.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Lovely hotel. Very convenient. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke Savannah

Stayed 1 night in Jan 2025

8/10 Good

Chun Jen

Stayed 1 night in Jan 2025

10/10 Excellent

christopher, buckingham

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024