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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Exterior
Bar (on property)
Meeting facility
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Shudehill, Manchester, England, M4 4AF
  • Place, AO Arena
    ‪8 min walk‬
  • Place, Deansgate
    ‪9 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Minifridge)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Separate bathtub and shower, hair dryer, bathrobes, towels

Club Suite, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Club Floor)

Room amenity

Standard Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Room amenity

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Separate bathtub and shower, hair dryer, bathrobes, towels

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Manchester City Centre by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Crowne Plaza Hotel Manchester City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Deansgate and AO Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7459 square feet (693 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Crowne Plaza Hotel Manchester City Centre by IHG.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Glasshouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 19.00 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay at the Crowne Plaza. The room was bigger than we expected, very clean and quiet. Staff were friendly and attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room exceptionally clean, breakfast was decent and staff very friendly. Hannah on reception was excellent. The room itself did not have great lighting and seemed a little dark. That is the only criticism I have.
Stayed 1 night in Jan 2026

6/10 Okay

Mike

Liked: Staff & service
No coffee making facilities in the riom
Stayed 3 nights in Jan 2026

6/10 Okay

Caroline

Travelled with group
Liked: Amenities
The bed sheet was stained. There was a rip in the duvet cover. The shower gel bottle was empty. The chair in the room was threadbare. The tea bags/sugar were not replenished. I stayed a total of 3 nights. Staff were friendly. Breakfast was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steph

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room, great staff, easy location
Stayed 2 nights in Jan 2026

10/10 Excellent

Claudiu Florin

Business traveller
Liked: Cleanliness, staff & service
Parking yes
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the Crowne Plaza. Good location with access to cafes and restaurants nearby. We enjoyed the Club Lounge for a quick bite in and coffee in the morning. The room was clean, but some of the furniture had significant staining and should be cleaned or removed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Johniën Melkiades

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was very good and the staff os friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley Twigg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean and comfortable mattress
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean. Great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness
Room was large but a bit dated. Some of the fixtures were beat up, bed a bit springy and TV a bit old with no SMART functionality. Hotel well located and overall average for the price
Stayed 2 nights in Dec 2025

8/10 Good

Latheesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, clean and spacious. Service was however a little slow. Overall we definitely would return. However, the breakfast on the first day was lovely with plenty of warm fresh options. In the second morning it was so busy the staff couldn’t keep up, there was hardly any hot food options and when they did replenish they’d replenish one thing so we had to wait to get a a full breakfast which in turn meant most of the breakfast was cold. There was no glasses for any juice and no cups for coffee or tea. They eventually brought out some paper cups but this is very poor service for this type of hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel you n Manchester checking do simple
Stayed 1 night in Dec 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, amenities
Decent enough stay apart from the breakfast experience, which was carnage.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on the the club floor for 2 night and we have had a great time, nice clean hotel, lovely staff and the breakfast was very good 5*.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient , professional and friendly We were allowed to check in early as our room was ready The room was clean and comfortable There were a few stains on the carpet that needed attention though Breakfast was lovely Staff were patient with the more “ demanding” customers ! We stayed here because of the location to Stoller Hall where we went for a concert and were pleasantly surprised at the free shuttle from Victoria station to Piccadilly All in all a great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lydia

Stayed 1 night in Nov 2025

10/10 Excellent

Mrs A R

Liked: Cleanliness, staff & service, amenities
Lovely room. Friendly staff, nice var area, tasty food and central
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Stayed 1 night in Dec 2025