6/10 Okay
Verified traveller
28 Aug 2025
Liked: Property conditions & facilities, room comfort
Dog tolerant, not friendly
We stayed in a suite which was lovely but starting to look a little run down, could just do with a bit of freshening up.
The restaurant seems to have a major issue with flies, they were annoying at dinner but actually disgusting at breakfast, swarming the fruit! The french toast I ordered was covered in berries that were still frozen in the middle.
Also not very 'dog friendly'. Last time we stayed we were welcome to have dinner in the bar area with our dog rather than the main restaurant which is quite normal and absolutely fine; this time that wasn't allowed so we were seated in an odd remote part of the restaurant away from everyone else. All of the waiting staff bar one seemed put out to have to come to that table and tried to stand as far away as possible from the dog (completely understand not everyone likes dogs, but it would make sense to send a server who doesn't mind). Our dog was literally just lay on the floor not bothering them.
At breakfast, we were told to sit in the bar this time (after the waiter having to get a supervisor to agree where we were allowed - no plan in place).
The waiter who brought the breakfast handed me a scolding plate as he wouldn't get close enough to put it on the table, avoiding my sleeping dog, burning my hands (it was so hot he was carrying it in a tea towel/linen napkin).
There was absolutely nothing prodived in the room for dogs (water bowl etc), not an issue but normally a given when you pay a surcharge to bring a dog.
Verified traveller
Stayed 1 night in Aug 2025
