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Mercure Manchester Piccadilly Hotel

4.0 star property

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Photo gallery for Mercure Manchester Piccadilly Hotel

Bar (on property)
Terrace/patio
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Breakfast, lunch, dinner served; British cuisine, garden views

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Portland Street, Manchester, England, M1 4PH
  • Place, Manchester Arndale
    ‪8 min walk‬
  • Place, Manchester Palace Theatre
    ‪9 min walk‬
  • Place, AO Arena
    ‪12 min walk‬
  • Airport, Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.6 out of 10
Good
(66 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room (High Floor)

7.2 out of 10
Good
(7 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Mercure Manchester Piccadilly Hotel

Hotel with a restaurant, 9-minute walk to Manchester Palace Theatre
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Manchester Piccadilly Hotel offers 280 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Piccadilly Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy British cuisine and garden views while dining at Level 3
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8816 square feet (819 square metres) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Level 3 – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Level 3

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 8,816 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 November 2025 to 26 February 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Manchester Mercure Hotel
Manchester Mercure Piccadilly Hotel
Manchester Piccadilly Hotel Mercure
Mercure Manchester
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel
Mercure Piccadilly
Mercure Piccadilly Hotel
Mercure Piccadilly Hotel Manchester
Piccadilly Mercure Hotel
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel Hotel
Mercure Manchester Piccadilly Hotel Manchester
Mercure Manchester Piccadilly Hotel Hotel Manchester

Reviews

Mercure Manchester Piccadilly Hotel Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 102 out of 1001 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient location. Room was nice.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Average

Room was ok. Hotel was ok. Nothing to really like or dislike.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4* star hotel

paid for breakfast, buffet style, excellent quality and choice, really good value. Double room on 10th, great view of Picadilly gardens, massive flat screen TV, digital channel,on-suite, good sized rooms alot of choice and places to eat, like to stay again
Stayed 2 nights in Aug 2025

4/10 Poor

Rob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We originally booked a suite for our weekend stay which would’ve been nearly £180 for one night. When we checked in I immediately noticed how run down room was, the internal doors were all in terrible condition, they had chunks of wood missing, paint missing, the walls had so many marks on them. When I checked the bathroom I was so shocked, it was filthy! I have photos to upload, the bath was filthy, it had hair, mould, scum and general dirt all around it and in it. The toilet wouldn’t flush, the side of the shower screen was absolutely disgusting. We went straight back down to reception where we were booked into a family room. This room was better, until it came to going to bed and as soon as I pulled the sheet back there was a huge stain, again I have photos, on the sheet! How on earth housekeeping are allowing these things to happen and pass their standards checks I have absolutely no idea!
I definitely don’t expect this when I’m paying £180 a night!
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, great location, and friendly and helpful staff. I'd definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
geeat friendly staff, good breakfast, clean comfortabe room apart from couple old stains on carpet
Stayed 2 nights in Jul 2025

6/10 Okay

Helen

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

6/10 Okay

Ian

Liked: Cleanliness, amenities
Hotel & room were clean, fairly modern and well presented. I was disappointed to find a large fan in the room as it would appear the air con dial was broken and the panel above the door was missing exposing wires and electrical units. On enquiring at Reception I was informed the hotel didnt have air con but 'had an air circulation system' . In my view that's called air conditioning!
Stayed 2 nights in Jul 2025

4/10 Poor

Nathan

Business traveller
Liked: Staff & service

Average at best

An average stay at best here. Overcharged on arrival (having to involve hotels.com to fix). WiFi is essentially non-existent, the rooms are tired, lack of plugs by the bed and walls are paper thin. On plus side, the beds are comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean.my issue was no plug socket by bed,The wifi was bad either not working or dropping out signal and speed.Shower head was very loose and needed to be higher im 6ft and kept having to bend down. AirCon did not work at all and with not much air intake from windows didnt help lucky it wasnt as hot out
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice in public areas, lobby and breakfast area really good. The room was pretty good, a little tired around the edges but it had everything you needed, bed was comfy, bathroom clean, tea and coffee facilities available. We were next to the lift so could hear it cluncking a bit but otherwise it was very quiet. The ramp to the car park is a little hard to spot but parking was ok, get there early when its extra busy on a weekend. All in all it was good, the breakfast in particular was excellent and staff were all friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of the train station. Fab breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Great City Centre location
Stayed 1 night in Jul 2025

2/10 Terrible

Garry

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room key did not work and told me I was not using it correctly and I should use a flick motion and so did not replace. This is after the cleaner also could not access the.room with my card but yet concierge insisted it was my fault. Very rude and inconvenient
Stayed 1 night in Jul 2025

6/10 Okay

Calum

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Reception is fine, rooms need an upgrade and hit with damp smell as soon as entered room,
Stayed 1 night in Jul 2025

4/10 Poor

eric

Travelled with partner
The bed was tiny; my partner is only 5 ft tall, and I am 5 ft 7 in and of medium build. The bed was too small; in this day and age we expect better. Also, the carpet was badly stained? our room number was 626 You should perhaps look at Premier Inns facilites especially the bed size ?
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and clean room with comfy bed
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort

One night stay

Very average stay in the room. I was damp and smelled as such. It was a one night stay so the room was sufficient. Staff were great.
Stayed 1 night in Jul 2025

6/10 Okay

simon

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Very convenient central location with easy access to Picadilly rail station & National express coach station
Stayed 1 night in Jul 2025