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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Exterior
Designer toiletries, hair dryer, towels, soap
Restaurant
Signature Deluxe | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Piccadilly Gardens
    ‪4 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Deansgate
    ‪8 min walk‬
  • Manchester (MAN)
    ‪17 min drive‬

Room options

View all photos for Classic

Classic | 1 bedroom, premium bedding, in-room safe, desk

Classic

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | 1 bedroom, premium bedding, in-room safe, desk

Signature Deluxe

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | 1 bedroom, premium bedding, in-room safe, desk

Signature

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, in-room safe, desk

Signature Suite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Wilde Manchester City Centre

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.7 out of 5, Exceptional, (1237)
The price is €242
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Wilde Manchester City Centre

About this property

The Alan

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
The Alan offers 137 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Our customers tell us that they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Piccadilly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The eco-certified The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services. A complete renovation of The Alan was completed in January 2021.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.
Drink at The Alan – On-site lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super friendly staff who constantly check in on how your stay is and was helpful at all times, especially later on at night. Great location very close to centre and near all shops - like a 5 min walk if that
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dąbrówka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eoin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good location and atmosphere.
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot

Stayed 1 night in Mar 2025

4/10 Poor

Garry

Disliked: Cleanliness

Not great

There’s was no hot water in the shower and no plug next to bed. No tea or coffee in room for the price I expected more for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Calum

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort

Lovely stay, but for a few minor quibbles.

Amazing building, lovely large comfortable bed, and excellent breakfast, but quite a few small details took the edge off the quality of our stay, probably trivial and we wouldn't mention them but considering the premium paid for the room, we expected better… The room wasn't that well sound proofed — coughs heard from the room next door. The keycard, which are obviously reused, was visibly greasy and dirty. Surely they should be cleaned between use? None of the BBC channels worked on the TV (blamed on the weather!), but we did get complementary beers in way of compensation. Thank you. Finally, the toilet paper was a bit on the cheap side: it's all in the detail!
Stayed 1 night in Feb 2025

6/10 Okay

Gabriella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon our arrival, the welcome felt irreverent, and the wait to get our keys much longer, with long awkward silence...when we finally did get our room number and key, we opened the door to a room that stunk and was not yet cleaned, though our arrival was well after 5 pm. Apologies were made, but the damage of first impression felt done. This being said, the hostess kindly offered us free drinks at the bar. When the room was cleaned after about a half hour, we entered to find that it still smelled quite putrid - the moldy shower curtain or old urine smell in the grout?; very dirty rug and just a general sense of discomfort in the room. Breakfast was lovely, and the waitstaff very kind. We will however choose not to return there should we ever be in Manchester again.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

6/10 Okay

Olivier

Stayed 3 nights in Feb 2025

10/10 Excellent

Beci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful first stay, such a beautiful hotel, great staff will certainly be my no.1 spot for Manchester in the future!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chanzeb

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service, amenities
Overall a good stay in their basic level room at a good price-point however a few issues irritate against an otherwise well presented hotel. The front desk staff throughout the stay were fantastic: very helpful and polite. The lobby area is calm and well presented. We arrived very early to our check-in time with the intention of exploring Manchester so asked if we could store our luggage. The staff informed us that a room was ready so we were able to check-in early at no extra cost, they also stored our luggage on the following day post check-out. This made our short trip so much easier and they also answered questions on travel around the city. The standard room was quiet and suitably equipped (bar our ability to find a hairdryer) the bathroom was clean and bright. Overall the room was clean but a few large stains (appeared to be red wine) on the floor and light staining on the bed throw are a bit disappointing for an otherwise fresh hotel presenting itself as a 4*. The sheets and duvet were however clean, fresh and the bed was very comfortable. The bar was a slight disappointment, very slow service even on a quiet night. Prices were typical for a hotel, but staff adding a service charge themselves while not even providing an ice bucket for white wine was a bit agitating especially given the speed earlier in the evening. A good stay in a good location at a fair price point otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room. Clean and stylish

Friendly staff and suite was amazing. Very spacious. Just a shame the water/shower dripped at night and room above (206) was so loud. Tried to call downstairs 4 times to no answer. In the morning when I got through they were kind to give me a late check out due to disrupted sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lee, Burnham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my two-night stay at The Alan. The room was spacious and beautifully designed. Bed and sofa both really comfortable. There were some ups and downs with the service - breakfast on our first day was borderline shambolic, though on day two it was great. Our room was not properly cleaned (bed was made but tea/coffee not replenished and bins not emptied). This was made worse by their ‘WhatsApp the reception desk’ concept where we then asked for the tea/coffee to be replenished, were told ‘sure, no problem’ and then nothing happened. Overall, The Alan scores high for style but has work to do on the substance.
Stayed 2 nights in Feb 2025

6/10 Okay

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good but opportunity to improve

Good hotel. Nice rooms as described online. Service very slow and considering the bar was dead I'm not sure why it took so long for us to be greeted considering we are hotel guests (15 mins we were sat down). Other people also leaving due to service. Such a shame as otherwise a lovely hotel and location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Good sized room with good facilities. Friendly and helpful staff. I only stayed one night. It was just right.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely but the £50 pre-authorisation that you don’t get told about until after you’ve booked the hotel does not go back into your account. I called the hotel over a week after my stay and they said it had been released back to my account but the money has been processed and is no longer pending in my account so I have had to request a refund through my bank. When discussing this with the person on the phone she continued to interrupt and raise her voice when I tried to explain the money was not pending but instead had been processed as a payment to the hotel. Bad service and a bit of a con.
Stayed 1 night in Feb 2025

6/10 Okay

Keli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not the best

The room was okay. Some lights weren't working. Some sockets were not working. A few things were broken.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service

Great location

Excellent location for visiting Manchester centre . Few minute s walk from everywhere you’d like to go or a pleasant tram ride away. The room was huge but a bit Spartan. Only one chair, no proper desk or table. No socket for shaver in bathroom. Staff, like everyone else we came into contact with in Manchester, were very pleasantly helpful.
Stayed 2 nights in Feb 2025