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Sanctuary Hotel

3.5 star property

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Photo gallery for Sanctuary Hotel

Premium bedding, minibar, in-room safe, desk
Property grounds
Lobby
Exterior
2 restaurants; breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
78th, between 36-37, Maharaungmyae Township, Mandalay, 11111
  • Place, Yadanarpon Diamond Plaza
    ‪5 min walk‬
  • Place, Jade Market
    ‪3 min drive‬
  • Place, Mahamuni Buddha Temple
    ‪3 min drive‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪42 min drive‬

Room options

Superior Double Room, Private Bathroom, City View

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room, Private Bathroom, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sanctuary Hotel

Along with 2 restaurants, this hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Sanctuary Hotel offers 35 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at Sanctuary Hotel, you're just a quick walk from Yadanarpon Diamond Plaza. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • 7 minutes on foot from Yadanarpon Diamond Plaza and a 2-minute drive from Cultural Museum & Library
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sanctuary Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mandalay hotel.

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Free babysitting
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Sanctuary Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Sanctuary Hotel Mandalay
Sanctuary Mandalay
Sanctuary Hotel Hotel
Sanctuary Hotel Mandalay
Sanctuary Hotel Hotel Mandalay

Sanctuary Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心部からやや離れていますが、三輪タクシーが往来するので気になりませんでした。設備は清潔で、お湯も十分な量が出ます。観光の道順や車の手配など、スタッフの方々に大変良くしていただきました。
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Mini

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central for visiting most sites. Near to Station.

Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

CasandraG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Lukshmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Advise not to stay here

No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security was always at entrance and it was enough safe to stay. Staffs were friendly and helped me a lot.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfecto para estancia en Mandalay

Perfecto para la estancia en Mandalay. Buenas vistas desayuno muy bueno tipo buffet. Estupendo. Ninguna queja.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Nearby noise can cause insomnia

People who like to sleep quietly and comfortably, it is best not to come to this hotel.
Stayed 15 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段に対しては凄くいいと思います。部屋の設備が思ったよりずっと良かった(古くなくて綺麗、シャワーカーテンもあったし、朝食の場所、内容も良かった).
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice stay!

A really nice hotel with everything you need! Recommended! :) Thank you!
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Mandalay

Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean a d convenient, but on a main road so a little noisey
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town,but a bit noisey,plus it was the water festival
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

So so

I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
スタッフの対応が他のミャンマーのホテルに比べ、 とても良かったです。 部屋、設備共に問題なく、日本のビジネスホテルの様な印象でした。
Stayed 2 nights in Feb 2019
Verified

8/10 Good

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合的に良いホテルだと思います。

とてもキレイなホテルで、立地も悪くないと思います。 郊外の観光に利用するタクシーやリクシャー等も手配もスムーズに行って頂けましたし、金額的には特段に安くはないと思いますが、ビュッフェ式の朝食も美味しかったですし、このサービスなら納得できるかなぁ…という感想を持ちました。
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Einfaches Hotel direkt an verkehrsreicher Straße, religiöse Einrichtung gleich daneben. Musik am Abend war o.k. , in der zweiten und dritten Nacht gab es sehr laute Musik bis in die Morgenstunden. Wir haben reklamiert, es wurde uns zugesichert, dass eine Nacht nicht in Rdchnung gestellt wird.
Stayed 8 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Posiblemente el hotel más ruidoso de la cuidad, dos moches sin poder dormir , restaurante de comida precocinada y un cambio abusivo de moneda
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, nice staff ready to please, free bike rental, a bit noisy because near busy road, but centrally located
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Mei Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay during the stay in Mandalay. The staff are super nice and helpful. Strong wifi network. They provided a Birthday cake for us cause it was my boyfriend birthday. Highly recommended!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
傘を貸してくれたり、シェアタクシーを手配してくれたり、地図をくれたり、従業員が親切。徒歩圏内に飲食店がいくらでもあります。冷蔵庫もあります。
Stayed 1 night in Oct 2018