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Big Hotel

Property class: 3

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Photo gallery for Big Hotel

A modern interior with hanging light fixtures, a glass railing, and a view of greenery outside.
Property video
A multi-story hotel with illuminated windows and balconies, a visible website address, and a well-lit entrance area.
A spacious cafe with wooden tables and blue chairs, featuring a high ceiling with exposed beams and hanging plants.
A hotel room with a large bed, a wooden accent wall, a desk with a chair, and a view of the outdoors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
A. Seno St., Mandaue, 6014
  • Place, City Time Square
    ‪2 min walk‬
  • Place, J Centre Mall
    ‪2 min drive‬
  • Place, SM City Cebu
    ‪4 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

View all photos for Business Suite

A hotel room with a bed, bedside table, lamp, desk, chair, and a wooden door.

Business Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a bed, bedside tables, a desk, a chair, and a wardrobe.

Executive Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and two framed artworks on the wall.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Suite

Desk, free WiFi, bed sheets

Business Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Desk, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a desk with a phone, a chair, a picture on the wall, and a television.

Standard Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Big Hotel

This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Big Hotel offers 143 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower and bidets.

This Mandaue hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Big Hotel, you're just a quick walk from City Time Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy local cuisine while dining at B/G Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Just a 3-minute drive from SM City Cebu and 7 minutes from Ayala Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. Big Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mandaue hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
B/G Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • B/G Restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (119 centimetre high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Big Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 350 per person
  • Rollaway bed fee: PHP 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

BIG Hotel Mandaue
BIG Mandaue
Big Hotel Hotel
Big Hotel Mandaue
Big Hotel Hotel Mandaue
Stay at BIG Hotel Mandaue

Big Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 231 reviews
Rating 8 - Good. 103 out of 231 reviews
Rating 6 - Okay. 38 out of 231 reviews
Rating 4 - Poor. 11 out of 231 reviews
Rating 2 - Terrible. 11 out of 231 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located for travelers who want all ammenities every thing is close by and the restaurant has good food i would definately recommend staying here
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Almera

Liked: Cleanliness
Great property incredible value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Dennus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to both appointments and the breakfast was great.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Cielito

Liked: Amenities
Friendly and courteous staff!❤️
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Donna Tan

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Arianne Share

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the park mall lots of restaurants… not so far in the airport also
Stayed 1 night in Sep 2023
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping and food
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is accessible , walkable, and the hotel itself is ok !
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Deogenes

Liked: Cleanliness, amenities, property conditions & facilities
4 star
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Son was in town at the same time and we were able to add an additional bed for about $15 a night to the room which was very helpful. Breakfast buffets was good but neg. To much bad oils in omelette preparation. Other than that a great stay in what is a little older hotel. There is a mall right across the street with stores and restaurants. Also a very good hospital in walking distance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Maria Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast buffet
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; very close to almost everything, i.e. shopping mall, restaurants and even diy laundry service.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for a night’s stay
Stayed 1 night in May 2024
Verified review

6/10 Okay

DEMETRIUS

Liked: Staff & service
Disliked: Cleanliness, amenities
property was in a good area.
Verified review

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Big hotel

Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Doug

Liked: Staff & service, amenities
Very nice!!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is enjoyable, especially if you’re looking to experience a typical Filipino breakfast. While the selection isn’t extensive, the dishes are flavorful and satisfying—perfect for a budget-friendly stay. The location is very convenient, with a mall just across the street offering a wide range of dining and shopping options, which adds great value to the overall experience. The staff were accommodating and pleasant throughout the stay, which made a positive impression. The room itself is quite spacious, and the air conditioning works well, keeping it comfortable. The bed is generously sized for one person and still manageable for two. There are a few areas for improvement, particularly in room cleanliness. The shower area floor can be a bit slippery, so extra care is needed. On the plus side, the water heater functions properly and provides consistent hot water. Overall, it’s a solid choice for a budget hotel, especially considering the good location, friendly staff, and comfortable amenities.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

jose

Liked: Staff & service, property conditions & facilities
The hotel was very nice and tidy but there is a lack of cleanliness. The tables and general areas are not wiped down and disinfected. Other than that the hotel is very nice and convenient, the air conditioning could have been better. But over all it is a nice hotel and I would plan on staying there again.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Leonard

Disliked: Amenities
Shampoo despenser broken, no fridge or microwave, and bugs But the staff? They were very kind. I really appreciate them.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Rocky

Liked: Cleanliness, property conditions & facilities
Check in and check out are time consuming
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Chia Ching

Liked: Staff & service
Next to a noisy road, even at night
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Corazon

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was good. But their bathroom needs renovation. The tiles you can see the black grout coming out and the white grout almost detached from the tiles. Bathroom towels are dirty dirty white, needs replacement. The only thing good in this hotel is near the parkmall and walking distance. Breakfast is not so inviting. They should change the cook. Food is terrible.
Stayed 23 nights in Oct 2025