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The Orchard Cebu Hotel & Suites powered by Cocotel

3.0 star property

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Photo gallery for The Orchard Cebu Hotel & Suites powered by Cocotel

Exterior
In-room safe, desk, rollaway beds, free WiFi
Lobby sitting area
Property grounds
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014
  • Place, J Centre Mall
    ‪5 min walk‬
  • Place, Cebu Country Club
    ‪16 min walk‬
  • Place, City Time Square
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, rollaway beds, free WiFi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen Room

In-room safe, desk, rollaway beds, free WiFi

Standard Queen Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

In-room safe, desk, rollaway beds, free WiFi

Deluxe Queen Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

In-room safe, desk, rollaway beds, free WiFi

Apartment

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Toyoko Inn Cebu
Bakilid
  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,004 reviews
The price is €40
includes taxes & fees
18 Jun - 19 Jun
Toyoko Inn Cebu

About this property

The Orchard Cebu Hotel & Suites powered by Cocotel

A conference centre, 24-hour room service and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Orchard Cebu Hotel & Suites powered by Cocotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. This Mandaue hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

During your stay at The Orchard Cebu Hotel & Suites powered by Cocotel, you're just a quick walk from J Centre Mall. Free WiFi in public areas, free self-parking and a conference centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by car from SM Seaside City Cebu and 6 minutes from SM City Cebu
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. The business-friendly The Orchard Cebu Hotel & Suites powered by Cocotel also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Orchard Cebu Hotel & Suites powered by Cocotel was completed in January 2022.

Smoking is allowed in designated areas at this 3-star Mandaue hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cebu Orchard Hotel
Orchard Cebu
Orchard Cebu Hotel
Orchard Hotel Cebu
The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
The Orchard Cebu Hotel And Suites
The Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel Mandaue
Orchard Cebu Mandaue
The Orchard Cebu Hotel Suites
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel
The Orchard Cebu Hotel & Suites powered by Cocotel Mandaue
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel Mandaue

The Orchard Cebu Hotel & Suites powered by Cocotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 156 reviews
Rating 8 - Good. 55 out of 156 reviews
Rating 6 - Okay. 48 out of 156 reviews
Rating 4 - Poor. 20 out of 156 reviews
Rating 2 - Terrible. 8 out of 156 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julius Milson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quite and safe
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Still under renovation. Staff were nice but careless about towel changes etc.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old with musty smell

Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

Dong

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just stay away. It’s dirty!!!!
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Ginalyn

Disliked: Cleanliness, property conditions & facilities
The room is so dark, no tv, bad internet, no umbrella to offer for the guest during rainy days, not so friendly stuffs.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事関係の場所も近く、移動も楽でした。ホテルは、スタッフも笑顔をたやさず良い接客。部屋も清潔でした。ただ、部屋キーを差し込む場所があり、そこにキーがないと電源が全て落ちるため、冷蔵庫や、モバイル機器の充電が不十分でした。トータル80点くらいの評価です。
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Jargalmaa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel stay

a bit old different than picture on website
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Katsuhiro

J centre Mall

モールに歩いて10分弱。日本食レストランもあり便利でしょう。中国人、韓国人、日本人の留学生達の一時滞在者多し。土日は隣りの建物から日中からバンドの音うるさいのでちょっと注意すること。アメニティの交換に多少難あり。
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Exploration of the City of Cebu is an eye open

The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語ができるスタッフが非常に優しく対応してくれます。
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

部屋は広いがうるさい

部屋の広さは申し分なし。ただし廊下の音が筒抜けで夜でもうるさい。近くにはJセンターがあるが、それ以外は周辺施設も少なくてやや不便。
Stayed 1 night in Apr 2019
Verified

8/10 Good

JEONG BUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orchard CEBU의 추억

홀로 비즈니스 출장차 Orchard CEBU에 묵었다. 첫번째 방을 배정받았는데 욕조가 깨지고 냉장고가 시원하지 않아 방을 한번 교환했고 만족스런 방으로 교체해 주었다. 그리고 카드 키를 두개를 주어 룸을 방문하기전 에어컨이 작동할 수 있어 시원한 방에 들어갈 수 있었다. J Mall도 가깝고 오피스도 가까워서 아주 좋았다.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
Stayed 11 nights in Mar 2019
Verified

6/10 Okay

YONGEAN

Liked: Cleanliness, property conditions & facilities, room comfort

조식 꽝

조식은 아예 없는걸로 생각하는게 좋을듯
Stayed 2 nights in Jan 2019
Verified

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay , beautiful staff , place is not far in center as well
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne place, mais mal situé

Cette hôtel est situé à environ 30 minutes de l’aéroport. Il n’y a aucun site touristique à voir près de l’hôtel. Il faut prendre un taxi pour se déplacer vers ces sites et la circulation est très lourde de jour comme de soir. Points forts: Personnel de l’accueil et de l’hôtel offre un très bon service. Les chambres sont grande et propre. Douche avec jet de pluie. Chambre propre. Très bon Wi-Fi. Près de centre commercial et d’une épicerie Points à améliorer. Chambre sombre (254) Très peu insonorisé. Climatisation très bruyante. Petit déjeuner inclus infect et peu de choix. C’est le pire déjeuner que j’ai eu de tout mes voyages. En conclusion, si vous voulez vous reposer, c’est bien, mais si vous voulez visiter Cebu, je ne vous le recommande pas.
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, room comfort

RATS !!...with your buffet breakfast!!

Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Mathias

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.
Stayed 8 nights in Sep 2018
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Staff was courteous, room was very clean, and the
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

Tourist

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.
Stayed 3 nights in Sep 2018