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Arzo Hotel Makati

2.0 star property

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Photo gallery for Arzo Hotel Makati

A hotel room with two beds, a painting on the wall, a door, and a lamp.
A modern living room with a sofa, a chair, a small table, and two potted plants.
A reception desk with a computer, a potted plant, and a seating area with a bench and shelves.
A multi-story building with a prominent 'Lorenzo' sign on the facade.
A bathroom with a white towel, a dental kit, and several clear glasses on a glass shelf.

Reviews

6.6 out of 10

Popular amenities

  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1086 Rodriguez Ave, Makati, NCR, 1233
  • Place, Ayala Center
    ‪19 min walk‬
  • Place, Glorietta Mall
    ‪3 min drive‬
  • Place, Fort Bonifacio
    ‪3 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, City View

A neatly made bed with white linens and a brown blanket, a bedside lamp, and a dark curtain.

Basic Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Studio, 2 Single Beds, Non Smoking

A hotel room with two beds, each with white linens and pillows, a nightstand with a remote control, and a lamp.

Basic Studio, 2 Single Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two single beds, a large bed, a painting of a sunset, and a desk with a chair.

Family Room, Multiple Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Desk, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Arzo Hotel Makati

Along with a bar/lounge, this hotel has a 24-hour front desk and free Wi-Fi in public areas. Change of towels is available on request
Arzo Hotel Makati offers 35 accommodations with air conditioning. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Arzo Hotel Makati, you'll be within walking distance of Fort Bonifacio. Features include free WiFi in public areas and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Amenities include a lift
  • Just a 4-minute drive from Fort Bonifacio and a few minutes from Greenbelt Shopping Mall
Arzo Hotel Makati offers its guests a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

Smoking is allowed in designated areas at this Makati hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (88 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arzo Hotel Makati

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: PHP 1500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arzo Hotel Makati Hotel
Arzo Hotel Makati Makati
Arzo Hotel Makati Hotel Makati

Arzo Hotel Makati Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 6 out of 34 reviews

6.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus no refer, it was a really nice place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy to check in. And, security present
Stayed 1 night in May 2024
Verified review

6/10 Okay

teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hope they improve their facilities
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value For Your Buck

Number 1 for value and excellent customer care Massive room elevator
Stayed 1 night in Sep 2023
Verified review

8/10 Good

allane grace

Liked: Cleanliness, staff & service
Our stay is good. But the only problem is the air-condition is noisy. I didn't sleep well because of it.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

mahmood

Hotel is in a Slam Area, Very bad Furniture
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Samir

Liked: Staff & service, amenities
Some cockroaches were in the room and bathroom.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Robin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A/N
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Morten

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, everything worked. Bit noisy, and the window towards the hall couldn't be blacked off with blinds or curtains.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
At first we were placed on a top floor room for the view outside which was nice of them but at 5am we were woken by construction work being done on the roof. So we asked to be moved since we were staying multiple nights. They moved us and the rest of our stay was good.
Verified review

2/10 Terrible

MAICION

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good luck. You been warned! But on a brighter note ,I’ve been traveling around Asia for 2 months now. I like the fact that room actually had a hot shower. Go figure.
Stayed 4 nights in Feb 2024
Verified review

4/10 Poor

Inocencio

Liked: Cleanliness, staff & service
This place is good if you don’t have a car. Parking is terrible or none. Location is inside a closed street and neighborhood appears unsafe and eyesore. The assigned room has a clogged toilet sink and I was transferred to a different room. I will not recommend this place.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Danica

Disliked: Cleanliness, staff & service
Sad to admit that there were cockroaches and other bugs in my room. They were swarming all over the place, especially in the shower. This stay wasn’t even refundable. Stayed at this place for 1 out of 8 days; my friend had to picked me up and bring me to her place.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Karen Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I dont like the internet connection
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Joanne

Disliked: Cleanliness, property conditions & facilities
I did not like the place , the aircon is not enough coldest during my stay I was very disappointed because even an amenity had nothing in it the bedding is not good and not clean enough
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Felisha

Disliked: Cleanliness, amenities, property conditions & facilities
Manila/Makati has to be the dirtiest place I’ve ever been. There are roaches in the room, when I told the front desk they acted shocked, saying they would send maintenance. Hours went by and no one ever came to fix the problems we had. It was only until we went down for a second time that they finally sent someone to check everything out. Throughout the trip we needed 2 different rooms, but looked at three which 2 of them had a massive roach infestation. A few hours after we checked in, me and my family noticed the roaches and tried switching rooms. They ended up showing us a room on the 5th floor but immediately after walking in we saw roaches. They told us they were out of raid but first thing in the morning they would bring it to our room… they never did. In room one the toilet didn’t work, it flooded and the towels were visibly dirty. I stayed up until 6 am killing roaches to let my kids get some rest, eventually I got so exhausted I had to wake my daughter up to start killing them while I try and sleep. We stayed for one miserable night in that room. The next day we switched to a room on the 3rd floor. There were only a few baby roaches. Not only was it so hot in the room, the air conditioning would only go down to 74 degrees, no matter what we did. We went down to ask for help and they would come up and say it will change in a few minutes… it never did. Outside the hotel was surrounded by beggars, homeless babies and adults, and stray animals. Don’t stay here!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

HISAAKI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
wifi はよくつながる。 スタッフもよい。 ハンガー、冷蔵庫がないのが残念。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

HISAAKI

Liked: Staff & service
Disliked: Cleanliness
ロケーションとスタッフがフレンドリーで良い あと、Wifiのつながりがよかった。 施設は明らかに古く、久しぶりにカードでない鍵を 使った。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

HISAAKI

Liked: Staff & service
Disliked: Cleanliness
ロケーションがよい。 スタッフはフレンドリー 施設はかなり古いが、wifi のつかみはよい
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Rose Angeline

Stayed 1 night in Jan 2026
Verified review

6/10 Okay

CONCHITA

Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Jean Claudine

Stayed 1 night in Jun 2024