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Fersal Hotel Neptune Makati

3.0 star property

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Photo gallery for Fersal Hotel Neptune Makati

Deluxe Double or Twin Room, 2 Single Beds | Bathroom | Shower, free toiletries, slippers, towels
Room amenity
Lobby
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 107 Neptune Street, Bel Air II, Makati, Manila
  • Place, Century City
    ‪1 min walk‬
  • Place, Ayala Center
    ‪18 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Deluxe

Premium Deluxe | Minibar, in-room safe, desk, free WiFi

Premium Deluxe

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 2 Single Beds

Deluxe Double or Twin Room, 2 Single Beds | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Interior
Red Planet Makati Avenue Manila
Makati Downtown
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
4.1 out of 5, Very good, 1,012 reviews
The price is €26
includes taxes & fees
16 Jun - 17 Jun
Red Planet Makati Avenue Manila

About this property

Fersal Hotel Neptune Makati

A restaurant, a business centre and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Fersal Hotel Neptune Makati offers 33 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

During your stay at Fersal Hotel Neptune Makati, you'll be within walking distance of Greenbelt Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Ayala Center and a few minutes from Greenbelt Shopping Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Fersal Hotel Neptune Makati also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Inn Cafe – On-site café.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 per person
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 800 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Fersal Hotel Neptune Makati offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fersal Hotel Neptune
Fersal Hotel Neptune Makati
Fersal Neptune
Fersal Neptune Makati
Fersal Hotel Bel-Air Makati
Fersal Hotel Bel-Air
Fersal Bel-Air Makati
Fersal Bel-Air
Fersal Hotel - Bel-Air Makati, Metro Manila
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Bel Air
Fersal Neptune Makati Makati
Fersal Hotel Neptune Makati Hotel
Fersal Hotel Neptune Makati Makati
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Neptune Makati Hotel Makati

Fersal Hotel Neptune Makati Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 206 reviews
Rating 8 - Good. 77 out of 206 reviews
Rating 6 - Okay. 52 out of 206 reviews
Rating 4 - Poor. 22 out of 206 reviews
Rating 2 - Terrible. 13 out of 206 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and affordable hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, location is great, accommodation is good!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Juan Pan

Liked: Cleanliness, staff & service
Generally good for short stay
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, approachable staff, value for money
Stayed 1 night in Nov 2023
Verified

8/10 Good

RUBEN II

Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Josephine

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Juan Pan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At Fersal

Comfortable and relaxing
Stayed 8 nights in Jun 2023
Verified

4/10 Poor

Emy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not great.
Stayed 18 nights in May 2023
Verified

4/10 Poor

Akira

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom smells like sewage. The safetybox in the room is broken. There are power outlet with no electricity . The room cleaning is slow.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we had to change 3 rooms before find a suitable one , electrical problem, TV didn’t work, very noisy from the street, then breakfast room service, they give what they like , no suitable for foreigners, no choice ! ants on the bathroom around your toiletry to have an air drier asked a few time then get one after 3 day very disappointing
Stayed 11 nights in Jan 2025
Verified

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Amenities
Staff is super helpful. Aside from that, and the low room rate, the rest of the experience was subpar. Classic experience of ‘you get what you pay for’, but fell short even in that sense. The in-room safe was missing its door, rendering it unusable. The WiFi was painfully slow (scrolling short videos, for example, had regular intermittent buffering), and made for a tedious online experience. The bottom edge of the shower curtain was about 15mm too short, not reaching the top of the shower enclosure, causing it to easily allow water to splash outside the shower and onto the regular bathroom floor, often drenching the bath mat. The hotel building is situated within 20 meters of an intersection with plenty of traffic, and the road the hotel is on is a bit of a side road commonly used by motor bikes and cars as a bit of a short cut. Some of these vehicles are VERY loud and the sound comes right into the room, as the windows face the street and the rooms have seemingly zero sound proofing. So any time of day, or night, be prepared to possibly be awoken by loud vehicles driving by (all rooms I imagine would have this same issue, as its not a large building and most of the rooms face the street). So, overall it was fine. The aircon worked well. A few of the issues may have been room specific. Yes, its a budget type of hotel, so one shouldn’t always expect a lot. Aside from the exterior noise and poor WiFi performance, with the other issues fixed it would have been slightly better.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

nourdine

Disliked: Property conditions & facilities
Hôtel très moyen avec petit déjeuner infecte
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Rolf

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Positiv die Lage,der Rest Na ja.Eine Nacht hält man dort aus aber mehr?Sehr laut,abgezockt,das Frühstück davon möchte ich nicht reden.Also wenn man Nachts in Manila ankommt ist es ok für eine Nacht.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

masaki

Liked: Cleanliness, staff & service
I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

james

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
cockroach was annoying. This was a quarantine hotel and they did not tell us.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No good

The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Stayed 17 nights in Nov 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Stayed 5 nights in Oct 2021
Verified

6/10 Okay

Patria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing are the STAFF
Stayed 10 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine, except for where my room was located near the street thus making it very noisy at night and in the morning. Also for some like me its not a great positive to be so close to burgo street, for some it might be,
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort

Not bad for the money

Great location for the mall and the bars, but its noisy and wasnt the cleanest place. Not bad for the money though.
Stayed 2 nights in Jan 2020