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Herald Suites

3.0 star property

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Photo gallery for Herald Suites

Exterior
Balcony
Restaurant
Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
2168 Don Chino Roces Avenue, Makati, Manila, 1231
  • Place, Greenbelt Shopping Mall
    ‪9 min walk‬
  • Place, Ayala Center
    ‪9 min walk‬
  • Place, Glorietta Mall
    ‪17 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room (Multi Use)

Standard Room (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room (Multi Use)

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Multi Use)

Superior Room, 1 King Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed (Multi Use)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Multi Use)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed (Multi Use)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Herald Suites

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Herald Suites offers 88 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Herald Suites. During your stay, you're just a quick walk from Legazpi Active Park. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 11 minutes by foot from Greenbelt Shopping Mall and a 3-minute drive from Glorietta Mall
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Herald Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Makati hotel is smoke free.

Herald Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property in advance of arrival. The email will contain an authorization letter required to access the property. Guests must present a copy of their booking confirmation, valid ID, and the authorization letter at check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1150 per vehicle (one-way, maximum occupancy 2)
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Herald Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 9 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Herald Suites
Herald Suites Hotel
Herald Suites Hotel Makati
Herald Suites Makati
Herald Hotel Makati
Herald Suites Makati, Metro Manila
Herald Suites Makati
Herald Suites Hotel
Herald Suites Makati
Herald Suites Hotel Makati

Herald Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 362 reviews
Rating 8 - Good. 159 out of 362 reviews
Rating 6 - Okay. 94 out of 362 reviews
Rating 4 - Poor. 21 out of 362 reviews
Rating 2 - Terrible. 10 out of 362 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MAYUMI

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Eika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good and reasonable hotel.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Shumpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are great and friendly.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Noralyn

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff friendly and good services
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

YASUNORI

Liked: Cleanliness, staff & service, amenities
Very convenient place
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

OMORI

yes
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Boris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok for 1 night stay

Nice staff despite poor conditions and cleanliness.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

YA CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experiences

Great experience staying at the Herald Suite. The living environment around the hotel is rich and colorful, and the transportation is convenient. There is a variety of nice breakfast options to choose and enjoy. I will choose Herald Suites for my next business trip again.
Stayed 6 nights in Nov 2022
Verified

8/10 Good

osamu

Liked: Cleanliness, staff & service, property conditions & facilities
Faculty’s are quit old but okay
Stayed 3 nights in Jan 2024
Verified

8/10 Good

??

Liked: Staff & service
good
Stayed 1 night in Oct 2024
Verified

8/10 Good

june

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The staff are very well trained and very nice. I would like to suggest the doors to be fixed as it was really hard to close thus all rooms made loud noises. Also the sheets are clean but often had obvious stain on it, not feeling comfortable.
Stayed 5 nights in Aug 2022
Verified

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
My room was main road side so it was very noisy from the road in the morning time.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

????

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The indoor air conditioner was very noisy. There is a feeling of cleanliness in the room, but there is a musty smell inside. Is it because of the air conditioner?
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont allow refund or change of date. Thru 3rd party.
Stayed 4 nights in Nov 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Te facility and the things in the room was too old and was messy, broken.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

MICHIYASU

Liked: Cleanliness, amenities
スタッフが親切で良い
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
Um 2 - 5 Uhr in der Nacht waren vor den Hotel Bauarbeiten (Straße) Schlafen war unmöglich. Habe gerade 3 Std. geschlafen nach den anstrengenden Flug.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔でした。備品もそろってました。コップ、ポットに「Tap Water 以外で洗浄済み」または「消毒済み」 などにして頂けると、日本人としては非常にありがたいです。Tap water はおなかが痛くなるのでちょっと怖いためです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

KAZUHITO

Liked: Cleanliness
部屋の備品等全体的に古く テレビは、使えなかった。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
凄く快適に過ごすことができました。
Stayed 4 nights in Nov 2025
Verified

8/10 Good

taro

Liked: Cleanliness, staff & service, amenities
従業員さんの仕事　は、問題ありません。ただ、施設が古いのが唯一問題かな。
Stayed 4 nights in Nov 2025