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Aparthotel

Premiere Haven at Shell Residences

2.5 star property

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Photo gallery for Premiere Haven at Shell Residences

Front of property – evening/night
Interior
Lobby sitting area
Outdoor pool
Comfort Condo | Premium bedding, memory-foam beds, minibar, desk

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Room service
  • Kitchen
  • Laundry
  • Outdoor space
  • Housekeeping

Explore the area

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Sunrise Drive corner Edsa Extension, Shell Residences, Pasay, NCR, 1300
  • Place, SM Mall of Asia
    ‪3 min walk‬
  • Place, SMX Convention Center
    ‪8 min walk‬
  • Place, City of Dreams Manila
    ‪2 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪6 min drive‬

Room options

View all photos for Comfort Condo

Comfort Condo | Premium bedding, memory-foam beds, minibar, desk

Comfort Condo

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Condo

Design Condo | Living area | 32-inch flat-screen TV with cable channels, TV

Design Condo

  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Premiere Haven at Shell Residences

Aparthotel with an outdoor pool, 9-minute walk to SM Mall of Asia
This aparthotel features an outdoor pool, a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and a garden. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and an electric kettle.
Premiere Haven at Shell Residences offers 11 air-conditioned accommodations with minibars and rice cookers. Memory foam beds feature premium bedding. A pillow menu is available. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Pasay aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Premiere Haven at Shell Residences, you're just a quick walk from SM Mall of Asia. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This budget aparthotel has 11 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a memory foam bed and a dining area
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a playground
  • Within a 15-minute walk of SM Mall of Asia and SMX Convention Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Premiere Haven at Shell Residences.

Smoking is allowed in designated areas at this Pasay aparthotel.

Premiere Haven at Shell Residences has a restaurant on site.
Room service is available.

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • A restaurant
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Hair salon
  • Housekeeping (daily)

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: PHP 1500
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PHP 1500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 1500 (subject to availability)
  • Late check-out fee: PHP 1500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Premiere Haven Shell Residences Aparthotel Pasay
Premiere Haven Shell Residences Aparthotel
Premiere Haven Shell Residences Pasay
Premiere Haven Shell Residences
Premiere Haven Shell Resinces
Premiere Haven at Shell Residences Pasay
Premiere Haven at Shell Residences Aparthotel
Premiere Haven at Shell Residences Aparthotel Pasay

Reviews

Premiere Haven at Shell Residences Reviews

5.0

5.8/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

5.6/10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 49 reviews
Rating 8 - Good. 8 out of 49 reviews
Rating 6 - Okay. 11 out of 49 reviews
Rating 4 - Poor. 10 out of 49 reviews
Rating 2 - Terrible. 16 out of 49 reviews

Reviews

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
Stayed 8 nights in Oct 2023

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness

DO NOT GO THERE !!!!!!!!!!!!!!!

The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Julius mel

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Amenities
Stayed 1 night in Nov 2019

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night. On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there. There wasn’t enough blankets for everyone. The ac was only in one room so one room was always cold and the other room was hot. The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them. HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
Stayed 4 nights in Oct 2019

6/10 Okay

joji luis A.

Liked: Cleanliness, staff & service, room comfort
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
Stayed 2 nights in Oct 2019

2/10 Terrible

Angel, California

Travelled with family
Disliked: Amenities, property conditions & facilities
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
Stayed 3 nights in Sep 2019

4/10 Poor

Zyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Place was very hard to find. People didn't like going through the 2nd party (expedia).
Stayed 1 night in Mar 2019

2/10 Terrible

jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Hotel was a hoax. They did not have my reservation.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.
Stayed 3 nights in Jan 2019

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hot water didn’t work. Called in about it and no one came to do anything about it.
Stayed 2 nights in Dec 2018

6/10 Okay

Paul

Liked: Cleanliness

It’s a basic accommodation.

It’s a mixed review. Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality. Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit. We booked rooms with a sofa bed. You have to ask for the extra bedding. It may sound like a total moan. But we got what we paid for and are happy.
Stayed 2 nights in Sep 2018

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deposit scam

We were transfered to another premises, not similar to what I booked. I supposed to have like a sofa bed on the original booking but the other one got none so I have to pay extra 600 pesos for that. Then during check out, the staff wont refund me my 1,000 pesos deposit money as she found a very old looking cigarrete butts by the window/ where the airconditioned place outside. We never smoke nor my friends in our entire life. I guessed that's their scam to get all the deposit withold from their customer! Very disappointed on this one!!
Stayed 1 night in Jul 2018

6/10 Okay

Russ, Alberta

Room price is ok

It says free wifi but the Wi-Fi didn't work during my stay. The representative didn't get back to me after she got notified with the Wi-Fi issue No face towels and microwave
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Adjacent to Mall of Asia

Impersonal reception, lobby and service. Beds were comfortable, restroom needed cleaning.
Stayed 1 night in Jun 2018

6/10 Okay

pochie

Disliked: Cleanliness, property conditions & facilities
Dirty toilets and beds non comfy. Plus they charge usage of swimming pools even youare a registered guest. On the other hand, receptionists are helpful and approachable.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location! Nice condo place. Safe area. Very close to Mall of Asia and the airport.
Stayed 2 nights in Sep 2017

2/10 Terrible

Perla, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condotel nightmare

Cockroaches, cockroaches. No extra key available. No cleaning everyday, must pay extra. No concierge, problematic wi-if. Had to buy own toilet paper. Expedia please inspect what you put out there. You risk your name and reputation. No more condotel for us in the future. Stick to known and reliable hotel chains. Always consider place to stay.. learned the hard way that your hotel should be major consideration when vacationing.
Stayed 2 nights in Feb 2018

2/10 Terrible

Jon, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Original Hotel was changed with No explanation

I booked for my wife a double bedroom suite with king size beds , several weeks after the booking was made I was notified that the hotel had been changed , no reason for the change was given. once my wife arrived , she had to wait for an Expedia representative to arrive to help her Check in , once in the room it was not king size beds but full size , and the room was riddled with cockroaches will think twice before booking with expedia again and also would recommend you remove this hotel from your web site
Stayed 2 nights in Feb 2018