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Serena's House - Manila

3.0 star property

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Outdoor pool
Basic Apartment, 1 Bedroom, Ocean View, Sea Facing | Balcony
Gym
Comfort Double Room, 1 Queen Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Billiards

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Malate Bayview Mansion, 1781 Adriatico St., Manila, 1004
  • Rizal Park
    ‪19 min walk‬
  • Manila Ocean Park
    ‪3 min drive‬
  • SM Mall of Asia
    ‪6 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Ocean View, Sea Facing

Basic Apartment, 1 Bedroom, Ocean View, Sea Facing | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Basic Apartment, 1 Bedroom, Ocean View, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 Queen Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room, 1 Queen Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Serena's House - Manila

Waterfront hotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and laundry facilities are available at this hotel. Additionally, express check-out and a garden are on-site. Change of towels is available on request
Serena's House - Manila offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and rice cookers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch LED televisions come with digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Serena's House - Manila, you're just a quick walk from Robinson's Place. You'll find features such as an outdoor pool, a gym and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • Within a 10-minute walk of Robinson's Place and Baywalk
Serena's House - Manila offers its guests an outdoor pool and a fitness centre. The business-friendly Serena's House - Manila also features a terrace, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Manila hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Griddle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Paper towels
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Serena's House - Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000 per stay.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per stay
  • Cash Breakage deposit: PHP 3000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: PHP 300 per day
  • Rollaway bed fee: PHP 1000 per stay
  • Pool fee: PHP 150
  • Facilities fee: PHP 150 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:30 AM - 2:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7 AM to 7 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Serena's House Condo Manila
Serena's House Condo
Serena's House Manila
Serena's House
Serena's House - Manila Hotel
Serena's House - Manila Manila
Serena's House - Manila Hotel Manila

Serena's House - Manila Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 131 reviews
Rating 8 - Good. 45 out of 131 reviews
Rating 6 - Okay. 17 out of 131 reviews
Rating 4 - Poor. 15 out of 131 reviews
Rating 2 - Terrible. 14 out of 131 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Even though this property is well located, the door was chewed up like someone tried to break in, and I had to pay for the amenities like the pool and the gym.
Stayed 13 nights in May 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice people
Stayed 4 nights in May 2025

10/10 Excellent

Serge

Stayed 4 nights in May 2025

10/10 Excellent

Mary Joy

Stayed 3 nights in Apr 2025

10/10 Excellent

R

Stayed 6 nights in Apr 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serena's house - dont !

The room was simply awful, the mirror was filthy, bathroom surfaces dotted with cigarette burns and lots of clubs on the road so it it very noisy. The only saving grace wasnthe ac was so loud it blocked some outside out. This is not a hotel, its a room claimed by someone in a larger hotel. Booked 2 nights, left after 1.
Stayed 2 nights in Jan 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

JAREON

Liked: Staff & service
Disliked: Cleanliness
I originally picked the property, because I needed a gym. There were so many roaches in the room that I cancelled my reservation.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Liked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Amenities
Surrounding area is trash The streets stink The room had a smoke smell The manager never responded to whether the room was a smokers room despite ashtrays on table. Everything in the room was old dirty never cleaned Bed linens dirty paper thin Next ROACHES on the washroom and kitchen area I killed about seven
Stayed 4 nights in Sep 2024

10/10 Excellent

Avishai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!!!

I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs.
Stayed 13 nights in Jun 2024

10/10 Excellent

Mary Joy

Stayed 18 nights in May 2024

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

In need of refurbishment

The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Needs Attention

The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains, very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy. And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer. The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time. I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes.
Stayed 3 nights in Jan 2024

4/10 Poor

Gerald

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable.
Stayed 8 nights in Dec 2023

8/10 Good

ramolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Place but One Problem

Good stay but poor communication with its clients ..... as we found out. They never sent a password to us as promised in their literature. Thus, we were always guessing as to whether our reservation was fully acknowledged. Poor communication between Serena's and its client. It was not our fault.
Stayed 2 nights in May 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serena's staff are friendly

my stay was comportable, and the staff are friendly..
Stayed 11 nights in Apr 2019

4/10 Poor

joel, malate

Disliked: Staff & service

Good location

Location is good, service is slow and unexpected fees will always ruin your stay. It is what you get for a low priced hotel
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer service Very reasonably priced
Stayed 8 nights in Mar 2019

8/10 Good

PETER

Liked: Cleanliness
Disliked: Room comfort

Very average but cheap enough.

Happily large unit accomodation, very good location, well equipped, reasonably priced... No housekeeping, Lousy tv station availability, very noisy a/c, mouldy bathroom and the 2nd most uncomfortable couch in over 100 hotel rooms I've been in...
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice view of Malate on the 26th floor. Front desk check in check out was smooth. Helpfull staff. I didn’t like that there’s no hot water in the shower and Area is situated in the red district. It’s a noisy area. I had a jet lag so it was ok but if you want to sleep in,you can’t because of the noise inside in the hallway and outside in the streets. Overall,the price is okay but it’s just an ordinary place to stay,nothing to be excited about😁. At least my family was able to visit me during the day. Thank you.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Niezel Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019