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The Charter House

3.5 star property

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Photo gallery for The Charter House

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine
Superior Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(23 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Charter House

This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 324 out of 817 reviews
Rating 8 - Good. 309 out of 817 reviews
Rating 6 - Okay. 128 out of 817 reviews
Rating 4 - Poor. 41 out of 817 reviews
Rating 2 - Terrible. 15 out of 817 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good. I am satisfied with everything in the hotel,
Stayed 2 nights in Nov 2025

8/10 Good

Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Staff were very helpful and attentive. Will definitely come back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless. The staff was very courteous and helpful. I always stay there everytime I come home because it feels like home. Recommend it to all my friends.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is very clean. The hotel environment is very clean. Very safe stairwell for fire exit elevators work well the building is well maintained very nice restaurant on the second floor overlooking the main entrance and good quality of food but very inexpensive. I definitely recommend this place the charter house.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness
Nice place up-to-date spotless, elevators work in the stairwell all the fire doors closed on each floor for fire safety big difference
Stayed 1 night in Nov 2025

6/10 Okay

Jerome

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Velimir, Wakerley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Eloisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, clean and quiet. Express check-in. Staff are efficient, courteous and attentive. Value for money. And excellent location!!!
Stayed 1 night in Nov 2025

6/10 Okay

Joan

They should be able to take into consideration where their clients were coming from and accomodate an early check in. My family came all the way from a 21 hour flight and was advised to come back by 3 pm since the room was not ready
Stayed 4 nights in Oct 2025

10/10 Excellent

Glen Andres

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
The room and syaff were great, but there should have been a notification that there was construction happen next door. Our room qas literally next to the construction site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spotless clean and very helpful all the people that was working there. I peft the phone there and they found it and email me about it
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Bed was very comfy, love the weight of the duvet. They accommodated my request to move to the other side since there was jackhammer hammering, staff were friendly and efficient. Food is still great and reasonably priced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

MaryJane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Menu looks good. The staff are so respectful, effecient and helpful. Its not a new hotel but clean. Best location near to all the perks of Ayala Makati.
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Stayed 2 nights in Oct 2025

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice. Staff are friendly and courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel of all time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greatest Hotel Of All Time.
Stayed 4 nights in Oct 2025

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Anne Bernadette

Stayed 1 night in Jul 2025

10/10 Excellent

Anne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Stayed 3 nights in Sep 2025