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The Charter House

3.5 star property

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Photo gallery for The Charter House

Lobby
Property entrance
Outdoor pool, pool loungers
Reception
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(19 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Family Room (Greenbelt Mall View)

8.8 out of 10
Excellent
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

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Lobby lounge

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4.4 out of 5, Excellent, (1180)
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About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 273 out of 731 reviews
Rating 8 - Good. 285 out of 731 reviews
Rating 6 - Okay. 119 out of 731 reviews
Rating 4 - Poor. 39 out of 731 reviews
Rating 2 - Terrible. 15 out of 731 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

crissy

Travelled with family
The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mateo

Stayed 3 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Thornton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joy, Mississauga

Travelled with partner
Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed renovations and needed updating of a lot of things to our current way of living
Stayed 1 night in Feb 2025

8/10 Good

Marc Eric

Liked: Amenities
Cleanliness is what I will remember this hotel for - room, toilet, bed sheets, towel. If you arw looking for modern looking hotel, this is not for you. But if cleanliness is your priority and don’t mind a dated look, then consider this.
Stayed 1 night in Mar 2025

8/10 Good

joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

6/10 Okay

CAROLYN

Stayed 1 night in Feb 2025

10/10 Excellent

Henrilene

Stayed 3 nights in Feb 2025

8/10 Good

Leogardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location n proximity to shopping area ,
Stayed 8 nights in Jan 2025

10/10 Excellent

Rolando, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in The Charter House, the staff were friendly, the hotel was clean and the family room was spacious. The hotel is close to Greenbelt 5 and to other shopping malls like Landmark, Glorietta and SM. Special thanks to their acting manager Lou for fixing the issue with the airport shuttle service that we rented that didn’t come, she provided us with another transportation on our last day in Philippines.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jan Robinson, Fluitenberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional Exvellent location
Stayed 1 night in Feb 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, shower water not hot.
Stayed 4 nights in Feb 2025

4/10 Poor

Philip

Stayed 1 night in Feb 2025

6/10 Okay

TERESA

Liked: Staff & service
Disliked: Property conditions & facilities
I thought the property needs updating. There's a funny smell in the room. The hot water was not constant. I like that they have a kettle and instant coffee. The beds are clean.
Stayed 3 nights in Feb 2025

6/10 Okay

Philip

Stayed 3 nights in Feb 2025

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, room comfort

Good location

This hotel is in a very good location. Staff are friendly. The room just need repainting. I would recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Zelda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nyssa

Stayed 5 nights in Feb 2025

8/10 Good

Adelina

Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Great place to stay and very good rates will certainly be back again
Stayed 1 night in Jan 2025