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Hotel Carretero

3.5 star property

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Photo gallery for Hotel Carretero

Junior Room | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Gym
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carrera 23 - 35A 31, Manizales, Caldas, 576
  • Torre de El Cable
    ‪2 min drive‬
  • Palogrande Stadium
    ‪2 min drive‬
  • Plaza de Toros
    ‪3 min drive‬
  • Manizales (MZL-La Nubia)
    ‪8 min drive‬

Room options

View all photos for Junior Room

Junior Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Senior Double Room

Senior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Senior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

  • Sleeps 3
  • 2 King Beds

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About this property

Hotel Carretero

Hotel in Manizales with free breakfast and fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, spa services and concierge services.
Hotel Carretero offers 100 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Manizales hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel Carretero, you're just a quick walk from Los Fundadores Theater. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute walk from Los Fundadores Theater and 7 minutes on foot from Caldas Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Hotel Carretero.

This 3.5-star Manizales hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hotel Carretero has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Carretero

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carretero Manizales
Hotel Carretero
Hotel Carretero Manizales
Hotel Carretero Hotel
Hotel Carretero Manizales
Hotel Carretero Hotel Manizales

Hotel Carretero Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 177 reviews
Rating 8 - Good. 48 out of 177 reviews
Rating 6 - Okay. 24 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawil, Orlando

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great the staff need a little be more professionalism ...
Stayed 1 night in Apr 2025

6/10 Okay

Maria, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At the time of the registration I was told they only had one adult in their system and I needed to pay for the second guest. They printed the reservation where clearly said one adult one child 15 years old. It took very long the check in. They wanted me to sign a paper with my last name misspelled and without giving me a copy. Next day and the whole week they were asking me multiple times for a copy of my second passport (why didn’t they gather all paperwork at the time of check in) even though I told them I was going to provide it to them before checking out as I was attending my moms funeral. The staff was texting me from personal cell phones via WhatsApp very uncomfortable, unprofessional and unsafe. Front desk manager Dora was rude and disrespectful. She denied any access to any other chain of command. Housekeeping personal and service were amazing. Front desk looked like traumatized team directed by Dora. She has no sense of respect for guest of anyone, she thinks her word is the only one. I sent a complaint to front desk management and surprise the manager was Dora and she receives and processes the complaints. Every time I passed by that front desk she was yelling at one of her employees, very negative atmosphere. The room was very cold, it had no heater. The pillows were old and not very comfortable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Efren

Stayed 1 night in Feb 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great Hotel, much better than most 4 star hotels in Europe. Spacious rooms with 5 star linens
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fu satisfactorio
Stayed 3 nights in Feb 2025

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

María Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Maria Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. The only issue is if you come by car indoor parking is small you may not find a space available and on Sunday’s the city shuts down the main avenue from 8-12 for cyclists
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

8/10 Good

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

FLORENCIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the front desk, house keeping and restaurant is outstanding, I will come back over and over again
Stayed 4 nights in Sep 2024

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good!
Stayed 1 night in Sep 2024

6/10 Okay

Victor Hugo

Travelled with partner
It’s nothing close to the pictures they have on the website All the noise outside the room can hear it
Stayed 5 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 10 nights in May 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Fernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Jose Antonio

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel looks and feels outdated. Starting with the one-person size elevators to the lack of A/C in the rooms. The hotels need a lot more maintenance and better housekeeping. The staff was friendly and did their best with what they had. I don't think I will be staying here again.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and clean.Room accommodation was well supplied. The staff in general polity and helpful . For the price was an excellent choice.
Stayed 1 night in Feb 2024

4/10 Poor

Pierre

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unbearable heat in room. No air conditioning, no fan, no way to get cool. Front desk manager, Ms Dora, refused to resolve or give discount.
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023