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Hotel Mack

3.0 star property

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Photo gallery for Hotel Mack

Daily buffet breakfast (EUR 16.5 per person)
Building design
Exterior
Tower Room | In-room safe, desk, soundproofing, free WiFi
Comfort Single Room, 1 Queen Bed | Bathroom | Towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Mozartstraße 14, Mannheim, Baden-Wuerttemberg, 68161
  • Place, Rosengarten Mannheim
    ‪5 min walk‬
  • Place, Mannheim's Rosengarten Congress Centre
    ‪8 min walk‬
  • Place, Mannheim Water Tower
    ‪9 min walk‬
  • Airport, Mannheim (MHG)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, 1 Queen Bed

Comfort Single Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi

Comfort Single Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, soundproofing, free WiFi

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom | Living area | Flat-screen TV

Junior Room, 1 Bedroom

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Tower Room

Tower Room | In-room safe, desk, soundproofing, free WiFi

Tower Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Hotel Mack

Hotel in Mannheim, 8-minute walk to Mannheim's Rosengarten Congress Centre
Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Mack offers 47 accommodations with a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Hotel Mack. During your stay, you're just a quick walk from Nationaltheater Mannheim. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Mannheim's Rosengarten Congress Centre and Wasserturm
  • Pets welcome for a fee
Hotel Mack offers its guests a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. Hotel Mack also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Mannheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 14 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16.50 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to contact this property by telephone 1 day prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.5 per person
  • Self-parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Mack Mannheim
Mack Mannheim
Hotel Mack Hotel
Hotel Mack Mannheim
Hotel Mack Hotel Mannheim

Reviews

Hotel Mack Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

8/10 Good

Gareth, Swansea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really nice, an old world building with interesting features. Parking was offsite but close by. Rooms were nice, clean and breakfast was good. A nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Spacious room. Nice location near the river
Stayed 2 nights in Apr 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small sized property which felt like you were staying with family. Very helpful reception staff.
Stayed 3 nights in Jul 2019

8/10 Good

Juozas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Excelent, confortable And not expensive
Stayed 1 night in Mar 2019

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for anybody

The place was very nice and the staff was very pleasant and helpful. They are bilingual so it was very convientient
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, big room

Little further to city center than advertised

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mack

Comfortable friendly hotel and staff
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor quality hotel. €70 hotel for €180. Tiny room with nylon carpets!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay

The hotel staff were very friendly and polite. The rooms were lovely. We were a crowd of 8, with 2 families of 4 in 2 rooms. I emailed the hotel directly to ensure my booking definitely catered for the age of our kids -extra bed and cot- and they replied same day with no complications. The rooms were spacious, comfortable and well decorated. Breakfast was good and the location was great too. Our main reason for being there was to visit family so didn't do much in terms of culture etc but the shops are within walking distance and the trams are within walking distance too -that's with small kids as well. Love the fact the hotel is independent and not belonging to a huge chain. As I'm a big tea drinker I have to mention there is no kettle in the room but the staff will always boil water for you at any time, day or night. Or you could take a kettle with you. A lovely hotel and friendly staff.

10/10 Excellent

Wilko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur TOP!!
Stayed 1 night in Jun 2025

10/10 Excellent

Juergen

Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette und entgegenkommende Eigentümer, ruhig, sauber, alles top., habe mich willkommen gefühlt.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig, gemütlich und familiär
Stayed 1 night in Sep 2022

10/10 Excellent

Marek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, die Einrichtung des Zimmers (Suite) war im sehr positiven Sinne etwas spezielles. Da wurde mit Liebe zum Detail gearbeitet. Wir haben uns sehr wohl gefühlt.
Stayed 1 night in Jun 2022

10/10 Excellent

Carsten, Wuerzburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Zustand der ganzen Anlage, Freundlichkeit der Mitarbeiter, zentrale aber ruhige Lage
Stayed 1 night in Oct 2021

10/10 Excellent

Kensai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Empfang und es wurden mir Zimmer zur Besichtigung und Auswahl angeboten.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war ausgezeichnat!
Stayed 1 night in Feb 2020

8/10 Good

Tobias

Liked: Cleanliness, property conditions & facilities, room comfort

Soweit, so gut

Gute Betten, sehr gutes, renoviertes Bad, ordentliches Frühstück. Die Freundlichkeit des Personals an der Rezeption ist steigerungsfähig...
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herzlicher Empfang und nettes Personal. Unkompliziertes Ein- und Ausschecken. Bei sommmerlichen Temperaturen hätte eine kühlmöglichkeit für getränke auf dem zimmer zu einer sehr guten Bewertung geführt.
Stayed 2 nights in Aug 2019