8/10 Good
Mirna
Travelled with partner
1 Sept 2025
Liked: Cleanliness, staff & service
We had stayed at this property when it was the Marco Island Beach Resort and Spa but hadn’t been back in years. It was a high end resort back then. It has now been converted into a condo hotel and is going through renovations not just the pool area as mentioned in the property description but in the courtyard area and it’s an eyesore. We had ocean view from the 10th floor which was beautiful until you looked down and saw the mess. Included with your room rate you get beach chairs with an umbrella which is very nice. Unfortunately those chairs are situated in a designated area behind the chairs for members of the Tarpon Club which remained on property. The staff attending to the members of the club park their carts and trailers in the space dividing the two areas of chairs and block the beach view for those that have to sit in the designated area for hotel guests. We were there three nights. On the first night someone got stuck in one of the elevators and all elevators were made inoperable which meant we had to walk up ten flights of stairs after we got back from dinner. Not what we had expected. They got them working again by the next morning to have another go down the next afternoon. So during our three day stay the two elevators were down at different times. On a positive note, the room was clean and comfortable and the rate was extremely reasonable.
Mirna
Stayed 3 nights in Aug 2025
