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Riad Alma Mouassine

3.5 star property

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Photo gallery for Riad Alma Mouassine

Outdoor pool, pool loungers
Hallway
Double Room, 1 Bedroom, Non Smoking, Courtyard View | Terrace/patio
Property amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
56, Derb Chorfa Lakbir, Marrakech, 40008
  • Place, Le Jardin Secret
    ‪2 min walk‬
  • Place, Jemaa el-Fnaa
    ‪3 min walk‬
  • Place, Marrakech Museum
    ‪5 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Triple Room (Touareg)

Triple Room (Touareg) | In-room safe, laptop workspace, blackout curtains

Triple Room (Touareg)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Essaouira)

Suite (Essaouira) | In-room safe, laptop workspace, blackout curtains

Suite (Essaouira)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room (Nedjma)

Room (Nedjma) | In-room safe, laptop workspace, blackout curtains

Room (Nedjma)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Chocolat)

Suite (Chocolat) | In-room safe, laptop workspace, blackout curtains

Suite (Chocolat)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom, Non Smoking, Courtyard View

Double Room, 1 Bedroom, Non Smoking, Courtyard View | In-room safe, laptop workspace, blackout curtains

Double Room, 1 Bedroom, Non Smoking, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, laptop workspace, blackout curtains

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | In-room safe, laptop workspace, blackout curtains

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, laptop workspace, blackout curtains

Comfort Double Room

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Luxury Twin Room | In-room safe, laptop workspace, blackout curtains

Luxury Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room | In-room safe, laptop workspace, blackout curtains

Junior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Double Room

Honeymoon Double Room | In-room safe, laptop workspace, blackout curtains

Honeymoon Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

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About this property

Riad Alma Mouassine

This riad features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area and 24-hour room service.
Riad Alma Mouassine offers 5 accommodations with a safe and complimentary bathrobes. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Marrakech riad provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the riad include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Riad Alma Mouassine, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Jemaa el-Fnaa and 6 minutes on foot from Marrakech Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and barbecue grills are also featured at Riad Alma Mouassine. An airport shuttle (available 24 hours) is available for a fee.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM. The riad hosts a free manager's reception daily.
On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Riad Alma Mouassine offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riad Alma Mouassine Marrakech
Alma Mouassine Marrakech
Alma Mouassine
Riad Alma Mouassine Riad
Riad Alma Mouassine Marrakech
Riad Alma Mouassine Riad Marrakech

Riad Alma Mouassine Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Walkable to many attractions and very friendly staff.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
The staff are wonderful which makes up for the property being a little tired. There are plenty of relaxing spaces and did I mention the outstanding staff!
Verified review

10/10 Excellent

Bernardus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful holiday, in a phantasy like city in a fairy tale Riad / hotel. Excellent room and wonderful staff in a very nice hotel. We enjoyed our stay very much. Bert-Jan and Hélène
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Amirali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive vibes all around. Massive rays of love to the crew. May you shine.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentillesse du personnels
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Ho trovato questo Riadh incantevole! Già dal portone di ingresso rimani a bocca aperta e inoltrandoti al suo interno la sua architettura è incredibile. Noi abbiamo alloggiato nella suite Chocolate. Stupenda! Unica nota un po’ negativa è che è davvero troppo buio al suo interno. Romantica ma buia e altro aspetto da considerare in quanto vecchia struttura tipica e’ l’assoluta assenza di insonorizzazione e anche gli spifferi d’aria dagli infissi. Il Riadh si trova in una zona tranquillissima quartiere Mouassine, dove secondo me ci sono i souk più ben tenuti di Marrakech. È a 5 minuti a piedi dalla piazza Jemaa El Fna. Il personale è molto carino e disponibile.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service
L'accueil du personnel
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza, i ragazzi dello staff sempre sorridenti e disponibili, posizione super nella medina
Stayed 4 nights in Jan 2023
Verified review

4/10 Poor

Sverre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lignet ikke på bildene i annonsen, mye dårligere standard. Måtte blant annet bytte rom fordi det rant vann ned i sengen.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

ANAIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé, quartier sûr avec souk à proximité et place à moins de 3 minutes à pied, rue très calme et personnel très aqueuillant, nous recommandons fortement
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 3 nuits

Séjour au sein du Riad au top. Cadre et emplacement super. Très bon état de propreté. Correspond parfaitement aux photos avec un plus sur la terrasse où nous avons découvert une terrasse très sympa !! Nordine se met vraiment au service de ses clients tant pour le séjour au sein du Riad mais également pour ce qui est des points touristiques. Conseils, vigilance, etc… Nordine est un hôte d’exception que je recommande. Shukran Nordine et à bientôt - Inshallah
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad is so beautiful. It looks even nicer in person. As soon as you walk in from the busy Medina streets, you feel like you are in a little oasis. So peaceful, clean and beautiful. They great you with delicious tea and make you feel very comfortable. The owner was very nice and helpful. The breakfast was served in the terrace and it was great. I definitely recommend!
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Mark Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to the moment we left Celimene the owner, Samad the manager and Abdul were all very welcoming, friendly and helpful. The riad is beautiful, right in the heart of the Medina and only 5 mins walk to the central square Djama el fna. Everything we wanted to see was within walking distance from the riad. This traditional riad has been lovingly restored and is an oasis from the hustle and bustle of Marrakech. Calm quite and welcoming inside with a great terrace with a wonderful view on which to take breakfast and watch the sunset over the city. If you want a warm welcome in a great location in a lovely riad then I highly recommend Riad Alma Mouassine.
Stayed 4 nights in Apr 2022
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
L’emplacement L’attention et la discrétion du personnel
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The riad was a nice experience. The staf was very friendly and the location in the Medina cannot be beat. There was some noise due to the format of the accommodation, but that is to be expected.
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación y el trato recibido por el personal, no me gustó que no sabían que iba a llegar y no tenían preparada la habitación
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Elisabeth

Disliked: Staff & service, property conditions & facilities, room comfort

A déconseiller

Le sentiment de s’être « fait avoir « , j’avais réservé dans le Riad alma mouassine pour 4 nuits, reçu confirmation la veille.A l’arrivée on nous a mis dans un autre Riad proche avec une vingtaine de chambres au lieu de celui d’origine avec 7 chambres. Au lieu de la description confortable d’origine on s’est retrouvés dans une chambre de 12 m quasi aveugle, confort sommaire, robinet cassé.Les hôtes sympathiques mais pour 85 euros la nuit on s’est clairement moqué de nous. Je déconseille vraiment le riad alma mouassine qui manifestement s’arrange avec un autre endroit pour organiser ses accueils ce qui est très critiquable
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nos hemos sentido como en casa. Isam y Rabi son muy amables. Este Riad es muy recomendable, hace que tu estancia en Marrakech sea mucho mejor.
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

騙された！

私たちは４泊もするので、写真を見て部屋を決める事の出来るこの宿を選びました。 サイトには５室のゲストルームと書いてありますが、全く別の狭くて暗い使用人部屋のようなところに通されました。 オーナーの話では、システム上の不備でダブルブッキングだったと、Hotels.comのシークレットプライスで予約したのだが、私たちの方が安い金額で予約しているからだと言われました。 マラケシュの街は楽しかったが、部屋に帰るたびにとても悲しい気持ちになりました。４日間きれいな部屋でリラックスするはずだったのに、悔しい！ 部屋の名前の入った領収書もあるし、これでは詐欺なので返金してほしいとHotels.comに間に入ってもらったのですが、ディナーをサービスされただけでした。それも、なぜか１回分の半額のみです。まったく割に合いません。 せめてもの気持ちという事でHotels.comのクーポンを頂き有難かったのですが、宿の方から対応して頂きたかったですね。 洗濯を頼んでも洗剤が残って、黒い服は真っ白になりました でも、ディナーで出されたタジン鍋とミントティーはおいしかったです 騙された方としては納得できませんね
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

David

Liked: Staff & service, amenities
Durch eine Doppelbuchung durch Expedia gab es leider nicht die gebuchte Suite, dafür haben eine ganzes Haus bekommen gleich in der Nähe des Riads. Leider war das Haus sehr heruntergekommen, uns kam es vor als ob dort seit Monaten keiner mehr drin war. Lampen waren defekt, Duschkopf war auch defekt etc. Das Personal war dennoch sehr hilfsbereit um den Aufenthalt so schön wie es geht zu machen. Dennoch würde ich durch diese Erfahrung das Riad nicht mehr buchen. Der Transfer vom Hotel funktionierte sehr gut.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supert opphold!

Veldig bra opphold på Riad Alma! Personalet var veldig behjelpelig med alt vi trengte hjelp til og ordnet alltid alt. Koselig riad som ligger veldig sentralt. Eneste ulempe er at det er veldig lytt.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

EmilyG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With all the options for places to stay in Marrakech, I’m so thankful we selected this one. Our Riad managers Hussein and Robi were incredibly accommodating and helpful. We mostly saw Hussein and he was there to support any question we had. We were asked to move rooms mid-week due to a family coming in and because of their kindness, we were happy to do it. Hussein fielded all of our tour phone calls and arrangements throughout the week. He also arranged our breakfast times and made sure to have everything fresh and ready. At the end of each day we felt like we were coming home. This Riad is about a 3 minute walk from Jemma El-Fnaa and Cafe Argana is a perfect drop off spot for the short walk. Don’t hesitate. Book this Riad. You would miss out on so much if you picked a hotel. We couldn’t have been happier!
Stayed 8 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Gentilezza e disponibilità del personale veramente notevoli. Nonostante la posizione all’interno della Médina il Riad gode di tranquillità e silenzio assoluto di notte. Servizio pulizia camere solo su richiesta. Esperienza nel complesso davvero positiva.
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

thu

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location of the riad was perfect - in the medina, close to everything. Everyone at the riad was very helpful and inviting. This riad is perfect if you are traveling as a couple or booking the rooms as singles or doubles (especially the "Chocolat" room). However, we traveled as a group of 13 and most of these rooms are not built to accommodate a third person. Would recommend if you are traveling as a group to book outside the medina.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible - dirty - old - don’t waste your money

Horrible dirty hotel, bad hard old beds. Dirty linens and towels. Water faucet broken so couldn’t use cold water in room. So loud you could hear everyone talking in the eating area and woke us up every morning with a crying baby and banging dishes. Dirty place and very run down, old and not at all worth what they are charging when there’s so many great riads all over the same area. Won’t stay there again.
Stayed 3 nights in Nov 2018