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Riad Tchaikana

3.5 star property

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Photo gallery for Riad Tchaikana

Terrace/patio
Point of interest
Suite (Tchaikana) | Room amenity
Property entrance
Double Room (Kinshasa) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
25 derb el ferrane, Medina, Marrakech, 40000
  • Place, Ben Youssef Madrasa
    ‪8 min walk‬
  • Place, Le Jardin Secret
    ‪13 min walk‬
  • Place, Jemaa el-Fnaa
    ‪17 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Suite (Nomade)

Suite (Nomade) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (Nomade)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room (Kinshasa)

Double Room (Kinshasa) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room (Kinshasa)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Double Room (Ende)

Double Room (Ende) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room (Ende)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Yuba)

Double Room (Yuba) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room (Yuba)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Tchaikana)

Suite (Tchaikana) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (Tchaikana)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

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About this property

Riad Tchaikana

Riad with free breakfast, 9-minute walk to Ben Youssef Madrasa
This smoke-free riad features a restaurant, coffee/tea in a common area and spa services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Riad Tchaikana offers 5 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Riad Tchaikana, you're just a quick walk from Bab Debbagh. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by foot from Ben Youssef Madrasa and a 4-minute drive from Le Jardin Secret
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Riad Tchaikana.

This 3.5-star Marrakech riad is smoke free.

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.
Riad Tchaikana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 7 AM - midnight
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by cash, PayPal, bank or wire transfer.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Tchaikana

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per room (return)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Tchaikana Marrakech
Tchaikana Marrakech
Tchaikana
Riad Tchaikana Riad
Riad Tchaikana Marrakech
Riad Tchaikana Riad Marrakech

Riad Tchaikana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nyron, Chaguanas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad is located in a good area in the Medina, it is about 10-15 minutes to Jemaa el-Fnaa, the spice market and Madrasa Ben Youssef. It is peaceful, clean, well-kept and the bathroom has a good supply of hot water. The staff members are very friendly and helpful especially Khadija and the breakfast is excellent. I would suggest that you utilize the Riad's transport. I do not hesitate to recommend staying at this Riad, I will certainly stay again without a second thought.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cilem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical Medina experience

Our stay was wonderful. The staff were friendly and accommodating, making us feel right at home. We highly recommend this Riad to anyone seeking an authentic Medina experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tomonori

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and centrally located.
Stayed 3 nights in May 2023

10/10 Excellent

Diana, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariam and her staff were so lovely. From the moment we arrived they were nothing but accommodating. I have a dietary restriction and they were very understanding (I am vegan). If you sat down in the court yard for more than 5 minutes they offered you tea. There are always nuts out (in covered dishes) out for your snacking. The room was large and very well maintained. My husband complained about the bed because it is two doubles put together but I honestly had no issue. There is no lock on the door of the room when you leave (you can lock from the inside when you are sleeping in the room) which was unsettling but there are 2 safes. Only patrons have keys to get into the Riad and one of the ladies is always in the Riad - it’s safe so don’t worry (I say that because the 1st day we did)! The breakfast is amazing! Served on the gorgeous terrace and included fresh orange juice, tea/coffee, fresh bread, jams, sweets, cheese, yogurt, fruit, etc. The birds are so chirpy in the morning so you should bring ear plugs if that bothers you.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
I paid online in advance via Expedia, but the Riad charged me in person when I showed up. They charged almost twice the online quoted rate. They did not give a refund after noticing I paid twice.
Stayed 1 night in Sep 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a lovely Riad

It was a lovely stay in a beautiful riad right in the heart of the medina. Our host Khadija was super helpful and walked us to the major areas nearby to get familiar with our area. The food at the riad as well was absolutley superb, we wished we could have stayed longer!
Stayed 2 nights in Jul 2018

10/10 Excellent

Clare, Los Angeles CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A friend and I stayed here on our last night in Morocco. Check in was easy and the property was beautiful and inviting. It's easy to get lost around the souks, while trying to find any riad, but the lady working here was happy to walk us to the square to show us the way. I love the decor here - you really feel at home.
Stayed 1 night in Jun 2018

10/10 Excellent

seila

Stayed 4 nights in Nov 2024

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel, we loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout est très réussi !!!

Riad tres bien entretenu, la décoration des chambres comme du patio est de tres bon goût. La literie est tout à fait confortable, il y a la climatisation dans les chambres. C'est un véritable havre de paix, il a peu de chambres donc pas de bruit.Le rooftop est lui aussi tres agréable. Les deux hotesses sont attentionnées avec beaucoup de discrétion et d'une grande aide pour tout ( navettes aeroport, journee piscine....). Le petit déjeuner marocain est copieux ( crèpes, jus de fruit pressés etc) et servi dans le patio.
Stayed 6 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour incroyable

Nous avons passé un séjour magique. Le Riad est exceptionnel. Confortable, calme, spacieux et authentique. Tout est fait pour que vous vous sentiez comme chez vous. Le personnel est d’une gentillesse incroyable ce qui contribue grandement à réussite de votre séjour. Nous n’avons qu’une envie, revenir !
Stayed 7 nights in Dec 2023

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Excelente servicio y dedicación del personal, el lugar muy agradable para la estadía con muy buen desayuno.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal! Schöne Zimmer!