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Alex Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Property video
Sauna, steam room, deep-tissue massages, Swedish massages
Signature Suite | Premium bedding, in-room safe, blackout curtains, soundproofing
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, University of Aix-Marseille I
    ‪6 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Club Room

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Suite

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Alex Hotel & Spa

Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a business centre are on-site.
Alex Hotel & Spa offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Alex Hotel & Spa. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a full-service spa and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Grand Port Maritime de Marseille and 11 minutes from Marseille Provence Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lounge 1713 – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 776 reviews
Rating 8 - Good. 231 out of 776 reviews
Rating 6 - Okay. 51 out of 776 reviews
Rating 4 - Poor. 10 out of 776 reviews
Rating 2 - Terrible. 19 out of 776 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great room, great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Songlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Suzanne

Liked: Amenities
Very Convenient to train station.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful desk clerk for our late check in, room was clean and inviting
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

maria del pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito htel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in central Marseille

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

LaToya

Liked: Cleanliness, amenities, property conditions & facilities
The design of the room was different; creative, nice. The staff was friendly and conversational.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were large and very clean. Front desk personnel were very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom with spacious shower. Comfortable beds.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable roo, excellent location, excellent service & breakfast. Unfortunately the immediate area around the hotel is a bit dodgy, but the hotel is a diamond in the rough
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Location is good
Stayed 1 night in May 2025
Verified

6/10 Okay

Matt

Liked: Staff & service
Decent hotel but way over priced for what you got.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to train station and downtown. Only issue was the male staff in the bre
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Eeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to the main terminal.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024
Verified

8/10 Good

veronica

Central location Very pleasant staff.
Stayed 3 nights in Jan 2025