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Alex Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Alex Hotel & Spa

Relax in a spacious room with a high ceiling, featuring a seating area, round table, and decorative artwork.
Relax by the serene pool surrounded by lush greenery and a soothing water feature.
Enjoy a city view from the comfort of your room, featuring a large window, a neatly made bed, and a bedside table.
Enjoy the city view from this balcony with a table, chairs, and sofa.
Welcome to our lobby, featuring a reception desk, comfortable seating area and stylish floor design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Le Panier
    ‪11 min walk‬
  • Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Club Room

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Signature Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout curtains, soundproofing

Executive Suite with rooftop

  • Sleeps 2
  • 1 Queen Bed

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Prestige Quadruple Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Prestige Quadruple Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Alex Hotel & Spa

Hotel in Marseille with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a business centre are on-site.
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Alex Hotel & Spa. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a full-service spa and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Grand Port Maritime de Marseille and 12 minutes from Marseille Provence Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lounge 1713 – On-site bar.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 665 reviews
Rating 8 - Good. 205 out of 665 reviews
Rating 6 - Okay. 40 out of 665 reviews
Rating 4 - Poor. 9 out of 665 reviews
Rating 2 - Terrible. 17 out of 665 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SVETLANA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location to the train station
Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near railway station

Excellent location if you wish to be near the railway station. The young man who checked us in was very friendly and helpful. When walking into our room it smelt wonderful, it was a really lovely aroma , we loved it. The bed was very comfortable, we had a great nights sleep. One small problem for my husband who has mobility issues was the toilet was very low ( minor issue ). We arrived around two ish and the lady on reception at that time said our room would not be ready before 3 o,clock.
Stayed 1 night in Mar 2025

8/10 Good

Paul, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good staff

Great hotel and good staff. Close to station
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good staff

Great hotel and good staff. Close to railway station
Stayed 1 night in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
Stayed 2 nights in Jan 2025

8/10 Good

veronica

Travelled with group
Central location Very pleasant staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sadie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024

10/10 Excellent

AZARPASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Jaguar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Super nice beds. Great internet.. but unfortunetly no a/c
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristian

Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!! the staff were super helpful and friendly!
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
great convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

6/10 Okay

Georgia

Business traveller
Liked: Cleanliness, staff & service

Not up to snuff!

I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Very comfortable place. Folks were nice. Directly across from the rail station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Yakima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024