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Appart'hôtel Marseille Canebière

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Lobby
Desk, soundproofing, free cots/infant beds, free WiFi
Interior
Desk, soundproofing, free cots/infant beds, free WiFi
Desk, soundproofing, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Rue Senac, 9, Marseille, Provence-Alpes-Côte d'Azur, 13001
  • Place, La Canebiere
    ‪1 min walk‬
  • Place, Cours Julien
    ‪5 min walk‬
  • Place, Le Panier
    ‪14 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (4 People)

Desk, soundproofing, free cots/infant beds, free WiFi

Apartment, 1 Bedroom (4 People)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Trundle Bed

View all photos for Standard Studio (2 People)

Desk, soundproofing, free cots/infant beds, free WiFi

Standard Studio (2 People)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio (2 People)

Desk, soundproofing, free cots/infant beds, free WiFi

Superior Studio (2 People)

  • Sleeps 2
  • 1 Double Bed

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About this property

Appart'hôtel Marseille Canebière

Hotel in Marseille with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available once per stay.
Appart'hôtel Marseille Canebière offers 46 accommodations. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Digital televisions are provided. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Appart'hôtel Marseille Canebière. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • 12 minutes by car from Marseille Provence Cruise Terminal and 6 minutes from Velodrome Stadium
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Appart'hôtel Marseille Canebière also features a fitness centre, laundry facilities, and a lift. Self parking is free.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 6.50 for children

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 70 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.76 per accommodation, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6.5 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays from 1 to 4 nights. Weekly cleaning with a change of bed sheets and towels is included in the rate for stays of 8 nights or more.For stays of 5-7 nights, an optional cleaning service can be arranged on request and at a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Odalys City Marseille Canebière House
Odalys City Canebière House
Odalys City Canebière
Hôtel Résidence Apparthotel Odalys Marseille Canebière
Hôtel Résidence Apparthotel Odalys Canebière
Résidence Apparthotel Odalys Marseille Canebière
Résidence Apparthotel Odalys Canebière

Appart'hôtel Marseille Canebière Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 60 out of 287 reviews
Rating 4 - Poor. 20 out of 287 reviews
Rating 2 - Terrible. 18 out of 287 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities
External view of property was unkempt
Stayed 3 nights in Jun 2023

4/10 Poor

gustavo

Disliked: Room comfort
Stayed 4 nights in Oct 2022

2/10 Terrible

Zahi

Stayed 1 night in Jun 2022

2/10 Terrible

Tom

Travelled with family
Disliked: Room comfort

Not too pleased

Got there and no one was at the reception desk for 15 minutes. A worker then walked in after coming back from the market. Finally got our 2 rooms. The rooms only had swamp coolers that had dirty water in them and did not cool the room much. Could not sleep because it was too hot. Next day, we went for the breakfast that we paid with our bookings but the front desk lady alleged we did not pay. We showed our receipts but she insisted they are not shown on her computer. I told my family to leave the food and was about to leave. She only allowed us to eat because we already got some food on our plates. I was too upset to eat at this point and again showed her my receipts with breakfast. I left without eating. What happened to customers are always right? I personally would not stay there again.
Stayed 1 night in Jun 2022

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the machines to dry our clothes did not work. Do not believe Odalys description of there rooms and the amenities. Management does not maintain the property!
Stayed 6 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service
This property is not in the best location. Further, while the room was acceptable, it was not the best as the kitchen area was rather narrow and the room was not serviced the entire week that I stayed in spite of my placing the placard on the door. However, there were the standard amenities, a nice sized bed and bathroom, and a good amount of desk space. The greater issue ion that score s how cramped the space seemed as a result.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for a few hours, due to delay but the receptionist at the front desk was very nice and accomodating. Thanks a lot!
Stayed 1 night in Aug 2019

4/10 Poor

Allen C

Disliked: Staff & service, property conditions & facilities, room comfort

Stifling hot in the summer months

The attitude of most of the staff seemed just tolerant of their guests. The building is very badly designed for air flow, so even with the hotel supplied fan, the temperature in the room was normally 10 degrees hotter than outside. It would only cool down 5 am. Even with the room sealed off, it would heat up again during the day. No AC, of course. Very, very hot sleepless nights. I found the place cleaner than the reviews suggested, though the walls were in need of cleaning and paint. The kitchenette was nice to have. Oh, the lobby had AC, and the staff seemed to pity us as we’d leave our rooms sweaty.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2019

6/10 Okay

MC, Montreal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Well located place, near the corner of the main Street of Old Town of Marseille. 5 min walk to the port of Marseille. Safe place which if secured with gates from the street. Quit from traffic and noises of the streets. Comfortable beds with clean sheets. Overall clean room. Friendly staff during weekend, he gave us some points of interest on arrival. Cons: You could be bother by other guests though since their window is closed to yours. We were in the city during the heat waves and it was crazy hot in the room. I would guess about 30C degrees. We only had one cheap fan which wasn't enough. They nicely gave us a second one fan for our second night. Since you have no choice than opening your window at night to get some air, we got bit by muskitos. Our room was smaller than average. No toilet paper at arrival. No toilet kit either so make sure to have everything you might need.
Stayed 2 nights in Jun 2019

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Room not air conditioned,facing sun so hot in afternoon. Bed was comfortable and bathroom good
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, very well priced

Friendly staff, clean hotel, very well priced but no black out curtains so very bright room and smaller than we expected.
Stayed 1 night in Mar 2019

8/10 Good

zmarc, Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Check-in was overly complicated and apparently required a credit card with raised digits on it for them to be able to reimburse me the deposit. Fortunately I had a backup card with an embossed number, but if I hadn’t they claimed they wouldn’t be able to refund me with having physical access to the card. Bizarre.
Stayed 1 night in Sep 2018

6/10 Okay

bin, San Francisco, CA

Disliked: Cleanliness
Has a reduction in services since 2017. Last year I got 6th floor room and all kitchenware. This timr of all kitchenwarem I had 1 table spoon and knife, 2 wine glasses and 3 plates. After a half day of bagging, got me a fan and an electric water kettle.
Stayed 4 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were generally helpful. However, room was pretty dirty with clumps of hair on the floor. Pictures on the website do not match at all with the accommodation in any way, rooms were massive but very bare and not very comfortable. Air con non existent, definitely avoid if going in the summer. Also, check-in at 4pm? Why? Wouldn't recommend it unless proximity to the station is your ONLY requirement, even then I'd go for somewhere else!
Stayed 1 night in Aug 2018

10/10 Excellent

Yerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room. Staffs are lovely too.
Stayed 5 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beware!

I woke up in the middle of the night covered in bedbug bites! I turned on the flashlight and there were bedbugs on the covers and the walls. It was terrible. I tried to take a shower only to discover that there was NO HOT WATER! The staff was understanding and friendly, but then the hotel refused to give me my money back. I didn't manage to sleep more than 2 hours in this terrible place. It was a nightmare. I spent so much time and money afterwards making sure that all of my belongings were free of the pests. I can't believe that this hotel is still in business with this kind of practice. Please beware!
Stayed 1 night in Mar 2018

4/10 Poor

Fateh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Invoice and Taxes issues

The reception service was very low . I was very surprised when I have seen the bill Facture N°2.945.913. I payed in advance 155.80 Euros by credit card, they invoice 124.64 euros and they asked me to pay 4.98 Euros as taxes. When I complain the reception responsible explain to me that the difference is hotels.com margin. Regards, Fateh

4/10 Poor

TallyB

Liked: Cleanliness
Disliked: Staff & service, room comfort

Red light street

We were greeted by ladies of the night/day and a security cage. Sharing university lodging. No airconditioning, had to ask 3 times for a fan and finally got a portable evap system that didn't work. If can get past those details it's a short walk to restaurants.

6/10 Okay

Meir, Israel

This is NOT Hotel!!!

This is not really hotel. its a students apartments. The Place of the hotel on streets that full of prost***es! Inside the "hotel" its a strong smell of glue (include rooms) - we ask to change room with better air directions. There is no Air Conditioner at the rooms (only 1 small privet portable water conditioner - like fan). looks like its not safe to go outside of hotel at evening. No parking at "hotel" - No lobby there is no possibility to drop off luggage in front of hotel you have to find parking on streets or on public parking place and go with all your bag luggage by leg. The breakfast is very simple (we eat outside). The staff that work at night dont speak english!

6/10 Okay

susan

Liked: Staff & service
Disliked: Room comfort

Not for families

Not very family oriented and no efficient air conditioner. Staff very flip about comment on walking to cruise terminal, which was actually 13km vs 3 km.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

one night

Arrived late, but I had emailed to say I would be late and told that it would not be a problem. It would appear that the night porter was asleep when we got there as w e couldn't get in. Luckily a guest arrived and let us in and the night porter appeared behind the reception desk.

8/10 Good

Wajid, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self catering in Marseille

The area is walking distance to the tourist spots, Nice, clean, safe and secure with discounted parking nearby what's not to like ;-) Supermarkets nearby. The only problem could be the initial entry instructions are not available in English yet & do your research as it doesn't open til 4p.m.

8/10 Good

David, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel with kitchen

Hotel was nice, staff was friendly. They let us leave are bags until our room was ready. Neighborhood is a mix of university students and immigrants. Kitchette was nice to have but they did not include soap to clean the dishes. No noise from the street or the rest of the hotel. Would stay here again. It is about a 15 minute walk to the old part of the city and about a 10 minute walk to the port. Lots of shops, groceries stores, and restaurantes in the neighborhood.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

The street & immediate area - a bit sketchy.

Room was clean, but older building. Had no privacy as our room was facing the hallway and we didn't have proper curtains so anyone passing by could see into parts of the room. The immediate area wasn't very nice, but it was walking distance to Vieux port.