Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
A modern lounge area with seating arrangements, including a blue sofa, red chairs, and a hanging chair.
Exterior
Free daily continental breakfast
Desk, blackout curtains, iron/ironing board, travel cot

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Adam Stephen House
    ‪5 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Walk-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Tru By Hilton Martinsburg

A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks, desk chairs and telephones.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton Martinsburg also features a fitness centre, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 451 out of 576 reviews
Rating 8 - Good. 82 out of 576 reviews
Rating 6 - Okay. 26 out of 576 reviews
Rating 4 - Poor. 6 out of 576 reviews
Rating 2 - Terrible. 11 out of 576 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and new property. Very clean and the front desk lady was awesome!! Will definitely visit again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had plenty of options and everything was fresh.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness
Unfortunately, left too early to catch breakfast but appreciate coffee being available 24 hrs! Room was clean and staff was very nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable and affordable stay. The breakfast was very good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakie!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Karen

Disliked: Amenities
Good budget stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We stay there on our way to Asheville and we liked it so we stayed on our way back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location! Pool table in lobby…breakfast included…gym was clean…nice staff!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Susan

Great location. Nice hotel. Staff friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. A lot of amenities and close to everything. The staff were amazing and so friendly. Highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New condition and very clean. Friendly staff and a very adequate breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betsy Rose

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! I can’t say enough good about this place!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, shower had plenty of hot water / pressure. The staff was very friendly, helpful and spoke English.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was at a modern trendy facility with plenty of places to hang out besides your room. We enjoyed the pool table near the lobby and the comfortable seating all around the reception area and lobby. The room was quite small and with very little amenities but the beds were comfortable and it met our needs for a one night stay before visiting Harper's Ferry WV. The breakfast was great with plenty of options and the neighborhood was off the main drag so it was quite and felt safe.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is brand new, clean and comfortable. Room is a bit small, with no microwave. However, it is comfortable and in a convenient location. Front desk staff was very professional and caring.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff at feont desk was very nice.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Jaden was welcoming and friendly. Rome was excellent set up
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was excellent and the room was clean. Enjoyed the breakfast and the 24 hour coffee was great. TRU by Hilton is awesome.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Quick stay overnight as we were traveling to our destination, but the hotel was beautifully decorated, clean & the bed was very comfortable. They had a pool table in the lobby, which a young boy & his father were playing. They also had a workout room. And the continental breakfast had everything you’d want to eat, including a pancake machine!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mindri

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff Very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
All the staff and everything was wonderful
Stayed 2 nights in Dec 2025