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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Fitness facility
Exterior
Lobby
Desk, blackout curtains, iron/ironing board, travel cot

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Adam Stephen House
    ‪5 min drive‬
  • Place, Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, travel cot

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Shower, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, travel cot

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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About this property

Tru By Hilton Martinsburg

A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks, desk chairs and telephones.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru By Hilton Martinsburg also features a fitness centre, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 362 out of 466 reviews
Rating 8 - Good. 71 out of 466 reviews
Rating 6 - Okay. 22 out of 466 reviews
Rating 4 - Poor. 3 out of 466 reviews
Rating 2 - Terrible. 8 out of 466 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tammy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awesome and well kept up. Room was very nice. Only one staff member ar the front desk had issues.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2025

10/10 Excellent

Shishir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great at this hotel, clean room, very comfy bed, courteous staff, good breakfast, EV charging. The stay was great beyond expectations. Its a minimalist room with all the required thing for a night stay. Will definitely make it a point again to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 3 nights in Dec 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in. Friendly staff. Clean and quiet room. Would definitely stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
All the staff and everything was wonderful
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but very pleasant. We were greeted by Cameron, who was very kind and friendly, very polite and attentive to detail. He explained everything perfectly. The room is what you would expect for the price, a minimalist style (I compare it to the new decor of fast-food restaurants) but understandable given the cost. The soundproofing isn't very good, especially the windows and walls; you can hear almost everything that happens outside, and with wind, it's unbearable. The bathroom has dispensers for the different liquids (shampoo, soap, etc.), something I don't like in new hotels, since thousands of hands touch them, even while showering, ugh. Although visually they were clean. The room cleaning was perfect, nothing to complain about. The television was very good. The breakfast was also in line with what you pay, but very good, and everything was very clean and perfectly arranged. The coffee was top-quality, available 24/7. The hotel looks like it was finished yesterday, impeccably clean and new. I'm giving it the highest rating because of the friendliness and dedication of the staff, the cleanliness, and the convenience of the location. I would lower the score for the engineering and the decor, but the price is commensurate with that, I can't ask for more, it would be unfair. This must be the first hotel in this price range where I don't smell marijuana in the hallways. I loved that. Overall, I recommend it, very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Minh

Stayed 1 night in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff who went out of their way to be kind. The rooms were clean and we enjoy the pops of color that are different from those found in other hotels. The beds were firm, a preference for some in our family. Pillows were cozy.
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

darryl

Stayed 1 night in Dec 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

10/10 Excellent

Juan carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Hillary

Stayed 1 night in Dec 2025

10/10 Excellent

James, Princeton

Easy stay. Good breakfast. Nice staff. ChargePoint EV chargers (there are six) made charging our car easy.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Goose creek

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is one of our favorites! Very clean and staff including manager are awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Chastity

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean rooms. Breakfast was really good. Loves they had games and a pool table. Close to alot of restaurants making it convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Dec 2025