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City Stay West

3.5 star property

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Photo gallery for City Stay West

Front of property
Executive Room | Desk, iron/ironing board, free WiFi, bed sheets
Interior
Garden
Free toiletries, towels, soap, shampoo

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Moshoeshoe Rd, Maseru, Maseru
  • Place, Limkokwing University of Creative Technology
    ‪5 min walk‬
  • Place, Royal Palace
    ‪15 min walk‬
  • Place, Maluti Mountains
    ‪16 min walk‬
  • Airport, Maseru (MSU-Moshoeshoe I Intl.)
    ‪46 min drive‬

Room options

View all photos for Business Double Room

Business Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Room

Business Room | Desk, iron/ironing board, free WiFi, bed sheets

Business Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

City Stay West

This bed & breakfast features a garden, free self-parking and free Wi-Fi in public areas.
City Stay West offers 10 air-conditioned accommodations, with free toiletries. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Maseru bed & breakfast provides complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at City Stay West, you're just a quick walk from Limkokwing University of Creative Technology. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Within a 10-minute walk of Limkokwing University of Creative Technology and Parliament Building
  • Airport shuttle service available for a fee
City Stay West offers its guests a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Maseru bed & breakfast.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; LSL 120 for adults and LSL 80 for children

Family friendly

  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (6:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately LSL 120 for adults and from LSL 80 for children
  • Airport shuttle fee: LSL 150 per person (one-way)
  • Airport shuttle fee per child: LSL 100 (one-way), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Sunday - Thursday: 6:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Stay West Maseru
City Stay West Bed & breakfast
City Stay West Bed & breakfast Maseru

City Stay West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ACHIAW KWASI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were nothing short of amazing. Always available to help and accommodate us, and make sure our visit was comfortable. Highly recommend it.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical convenient relaxing

Wonderful staff good location nice and quiet staff are always ready to see to your needs
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Nadjarathou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sipiwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit the Mountain Kingdom of Lesotho.

The room was neat and comfortable. The staff from receptionist and everyone else were very friendly and helpful. We visited different places for shopping and some dining around the city. We never felt unsafe at anytime. We traveled to different areas .
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Vinay

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Unfortunately, they struggled to find a way to provide lunch -it took about three hours to find a solution, so guests should arrive with their own food as a back up option to avoid going hungry.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service
The hotel was clean and the staff was very nice. Not a great location. But in Maseru, is there such a thing as a good location?
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

RATLOU, Godiramang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hidden treasure, but they need to fix the passage leading to the place.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious however the fridge was noisy and there were some other noise happening behind the wall that kept waking me.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pelo

Liked: Cleanliness, staff & service
It’s quite but they seem never to get the internet working I was down for the whole week I spent there
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked bed and breakfast and when I got there they said it is not included after showing them the booking they said I checked in late and I must have ordered the breakfast but they will get it for the next day. The next day they just said I don't have breakfast so I did not get. Liars
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

It was perfect. Safe and friendly environment.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Eslam

Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tony

Stayed 1 night in Oct 2025
Verified

8/10 Good

Kiniongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kiniongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

8/10 Good

HIROYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marie Noele Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020