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Mashpi Lodge

5.0 star property
VIP Access

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Photo gallery for Mashpi Lodge

Front of property
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Restaurant
Yoga

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included
  • Spa
  • 24/7 front desk

Explore the area

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Mashpi Village, Pacto, Pichincha, 150150
  • Place, Mindo Central Park
  • Place, Mindo Valley
  • Place, Mindo Cloud Forest
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Double Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Double Room, 1 King Bed

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Room, 2 Double Beds

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Single Room, 1 Double Bed

Luxury Single Room, 1 Double Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Single Room, 1 Double Bed

  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Luxury Double or Twin Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Double or Twin Room

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Mashpi Lodge

Luxury lodge with full-service spa and free breakfast
Along with a full-service spa, this smoke-free lodge has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, massage/treatment rooms and a business centre. Change of towels is available on request
Mashpi Lodge offers 24 air-conditioned accommodations with a safe and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. This Pacto lodge provides complimentary wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Mashpi Spa has 1 treatment room. Services include massages. The spa is open daily.
Mashpi Lodge features free breakfast and WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at Mashpi Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes zip-lining and hiking/biking trails
  • 21 miles (33.9 km) from Tulipe Archaeological Site-Museum and 21.3 miles (34.2 km) from Mindo Cloud Forest
Mashpi Lodge offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Mashpi Lodge.

This 5-star Pacto lodge is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Mashpi Lodge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Library
  • TV in common areas
  • Ziplining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mashpi Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mashpi Lodge Quito
Mashpi Quito
Mashpi Lodge Nanegalito
Mashpi Nanegalito
Mashpi Lodge Lodge
Mashpi Lodge Pacto
Mashpi Lodge Lodge Pacto

Mashpi Lodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 20 reviews
Rating 8 - Good. 0 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Charbel

Stayed 2 nights in Oct 2024

10/10 Excellent

NICHOLAS

Good

10/10 Excellent

Vyacheslav, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service and incredible experience
Stayed 2 nights in Jan 2023

10/10 Excellent

Martin

Stayed 3 nights in Nov 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has to be the best hotel in the world...

This has to be the best hotel in the world. I'll give you 3 reasons: 1. The people The whole team at Mashpi is just incredible, the service is world class and i felt like one of the family from the moment i arrived. Marc and the rest of the team lead and inspire an enthusiastic young team of passionate staff members and it's a privilege to see. 2. The Nature Take the hotel away, and where its built, i could have slept in a tent and i would have been happy. The forest is enchanting. The story of the lodge is captivating and inspiring, if only more millionaires bought ex-logging land and rewilded it! I saw so many wonderful things, colourful birds, cute little frogs, cheeky mammals, i was not disappointed. Not only this, but the trails and waterfalls and they way they are spread throughout the reserve, accessing the beauty of nature has never been easier. And the dragonfly... i wont spoil it, just see for yourself! 3. The Experience And as if having a luxury hotel in the middle of a stunning cloud forest wasnt enough for you, there's the whole experience. From the minute i was collected by my driver Diego the experience started. The expedition team lead by Juan Carlos make everything so accessible. Small groups and completely flexibility, they support you in all your choices and do their best to make your experience personal and fulfilling. Before this trip, I imagined it would be a "once in a life time". Now I'm planning how to come back every year. See you soon Mashpi!
Stayed 2 nights in Apr 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must see

Mashpi was a dream. The rainforest is sooooo nice. Javier our tour guide was awesome and took us to see everything we wanted. The staff at Mashpi are ALL awesome. From the moment you arrive you are greeted. In our rooms they had personalized thermal bottles. When we left they gave us to go packed lunches. I can’t brag about this place enough. It’s a must
Stayed 1 night in Jan 2022

10/10 Excellent

carlos jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just exceptional in every way
Stayed 1 night in Oct 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing jungle retreat

Stayed 1 night in Nov 2020

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just do it!

Wonderful stay with amazing guides!
Stayed 2 nights in Nov 2020

10/10 Excellent

Waffles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of nowhere, which makes the property so unique. It is a beautiful hotel and the entire staff were welcoming and accommodating. All meals, round trip ground transport, guides, and expeditions are included in the exorbitant rate. The Dragonfly open-air cable ride AKA teleférico, is an additional $48. The hotel rooms are very comfortable and have floor-to-ceiling windows with unobstructed views. The food was delicious. Boots and ponchos are also provided and very much needed as it rains an average of 19 feet-per-year in Mashpi.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not only an incredible resort, the hospitality staffs are first world class!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeding my expectations. Excellent property, excellent activities, excellent service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique paradise close to quito

Excellent place to spend a few nights. At least 2 activities to do a day. Food was great. If you stay at least 3 nights, there are special hikes/activities that you can do.
Stayed 2 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique eco lodge

Stayed at Mashpi for a few days at the end of our trip to Ecuador. It is a beautiful, unique place where you can commune with nature. The service is impeccable. The staff is excellent. They have organized activities every morning and afternoon. You can hike, ride a sky bike over the. Loud forest, visit hummingbirds or butterflies. If you don’t feel like doing anything you can just hang out and read or look for wildlife on the terrace or overhang, or you can book a hot tub. It’s very very very expensive.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lodge and the excursions. My one complaint was with the transportation provided back to Quito. The driver was driving far too fast for road conditions and several people ended up vomiting from car sickness
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this amazing lodge. A fantastic experience. The hotel is perfect delicious food. Winderful staff. The guided walks were briliant. I learned so much about the Forest. Thankyou
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mashpi is an oasis in the jungle. It offers a variety of programs and services that will make any person comfortable
Stayed 1 night in Jul 2018

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique travel experience hard to duplicate.

Remarkable experience in a beautiful and unique spot. Friendly and service oriented staff. Excellent educated guide service. And a bountiful selection of hikes and experiences for all levels of skill and desires.