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 Masserberg •1 Room
 Masserberg • 1 Room
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Werrapark Resort Haus Heubacher Hoehe

3-star property
Rudolf-Breitscheid-Str. 41-45, Masserberg, TH 09 725 22 184
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3.0 out of 5
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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Werrapark Resort Haus Heubacher Hoehe, you're just a quick walk from Thuringian Forest Nature Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine while dining at Kraeuterstube
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body treatments or Ayurvedic treatments at the spa
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 indoor tennis courts, a gym and a steam room
  • 7 minutes by car from Thuringian Forest and 10 minutes from Rennsteigmuseum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Werrapark Resort Haus Heubacher Hoehe ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Werrapark Resort Haus Heubacher Hoehe

Couples (1)
3 out of 5
Das Preis-Leistungs-Verhältnis wird nur durch viele Einschränkungen erreicht. Die Zimmer sind sehr klein, keine Extras wie Wasser oder Safe. Es gibt keinen regelmäßigen Zimmerservice. Die Rezeptionsdame geht schon 19.30 Uhr statt 20 Uhr. Die Treppen sind abgenutzt und schmutzig. Die Kinder rennen lärmend durch den Speisesaal. Das Essen wird nicht nachgefüllt. Beim Frühstück jeden Tag Rührei aus Eipulver, wenig Obst, 4 Apfelsinen für 100 Gäste. In der Sauna zu wenig Liegen. Das Tauchbecken ist verschlossen. Die Bar ist nur abends 2 Stunden geöffnet, zu klein und überfüllt und nebenan lärmen die Kinder. Es könnten zu den Cocktails ( 6 -9 Euro) Nüsse gereicht werden. Die Freizeitangebote sind gut: Schwimmbad, Sauna (zwei), Fitnes, Tennis, Bowling, Dart, Tischfußball, Billard - alles frei. Das läßt über weitere Mängel hinwegsehen.

Posted by on 6 Nov 2022

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About the Werrapark Resort Haus Heubacher Hoehe

Location Rudolf-Breitscheid-Str. 41-45, Masserberg, TH 98666

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. This ski hotel also offers a complimentary children's club, indoor tennis courts and a health club. Free self parking is available. This 3-star Masserberg hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Indoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Bowling alley on site
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Werrapark Resort Haus Heubacher Hoehe offers 86 accommodations with a safe. Satellite televisions are provided. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Kraeuterstube – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. A children's menu is available.

Halbpensionsrestaurant – This restaurant serves breakfast and dinner.

Nearby Activities

2 indoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Playground on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Bowling alley on site
  • Cross-country skiing on site

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage
  • Body treatments
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10.00 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 AM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 4.95 per day (rates may vary)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Werrapark Haus Heubacher Hoehe
  • Werrapark Haus Heubacher Hoehe Masserberg
  • Werrapark Resort Haus Heubacher Hoehe
  • Werrapark Resort Haus Heubacher Hoehe Masserberg
  • Werrapark Haus Heubacher Hoeh
  • Werrapark Haus Heubacher Hoehe
  • Werrapark Resort Haus Heubacher Hoehe Hotel
  • Werrapark Resort Haus Heubacher Hoehe Masserberg
  • Werrapark Resort Haus Heubacher Hoehe Hotel Masserberg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.