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U Studios Masterton, SureStay Collection by BW

3.5 star property

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Photo gallery for U Studios Masterton, SureStay Collection by BW

Exterior
Exterior
Free toiletries, towels, soap, shampoo
Exterior
2 Bedroom Apartment | Private kitchenette

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry room
  • Housekeeping

Explore the area

View in a map
119 Cornwall Street, Masterton, 5901
  • Place, Queen Elizabeth Park
    ‪4 min drive‬
  • Place, Museum of Early Childhood
    ‪5 min drive‬
  • Place, Henley Lake
    ‪7 min drive‬

Room options

View all photos for Queen Studio

Queen Studio | Bed sheets

Queen Studio

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single | Bed sheets

Queen Studio + 1 Single

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Bed sheets

2 Bedroom Apartment

7.0 out of 10
Good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Queen Apartment

2 Bedroom Queen Apartment | Living area | Flat-screen TV

2 Bedroom Queen Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Villa

Villa | Bed sheets

Villa

  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Single Beds, 2 Queen Beds and 2 Single Sofa Beds

View all photos for King + 2 Singles (Bunk) Room with Shared Bathroom

Private kitchen

King + 2 Singles (Bunk) Room with Shared Bathroom

  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Queen Room with Shared Bathroom

Bed sheets

Queen Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Studio

Bed sheets

Queen Studio

  • Sleeps 2

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About this property

U Studios Masterton, SureStay Collection by BW

Laundry facilities, a garden and barbecues are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
U Studios Masterton, SureStay Collection by BW offers 10 accommodations with free toiletries. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at U Studios Masterton, SureStay Collection by BW, you'll be within walking distance of Museum of Early Childhood. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Museum of Early Childhood and a few minutes from Queen Elizabeth Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of U Studios Masterton, SureStay Collection by BW, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. Self parking is free.

This 3.5-star Masterton motel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: NZD 35.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Cornwall Park Motel Masterton

Cornwall Park Motel

Cornwall Park Masterton

Cornwall Park Motel

U Studios Masterton Motel

U Studios Masterton Masterton

U Studios Masterton Motel Masterton

U Studios Masterton (formerly Cornwall Park Motel)

U Studios Masterton, SureStay Collection by BW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 269 reviews
Rating 8 - Good. 89 out of 269 reviews
Rating 6 - Okay. 33 out of 269 reviews
Rating 4 - Poor. 16 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Cushla

Liked: Cleanliness
Clean room in a quiet part of Masterton. Didnt deal with any staff as the checkin and checkout all done online
Stayed 1 night in Feb 2026

8/10 Good

Chris

Liked: Cleanliness
Mailroom was clean, if a little small. Kitchen and bathroom were clean and adequate but could do with an update.
Stayed 2 nights in Feb 2026

4/10 Poor

Margaret

Travelled with partner, Travelled with group
Disliked: Amenities
Pros: The recently renovated bathroom was clean, and the beds and bedding were comfortable. Cons: Barbecue facilities were advertised, but none were available. When we enquired, we were told that it had broken that week and he hadn’t had time to fix it. We had steak and sausages to cook and had to rely on the electric stove. There was no knife for cutting meat or bread (only a tiny kitchen knife). In addition, the only frying pan was something you wouldn’t donate to a charity shop – it was old and filthy. The kitchen comprises a kitchen sink unit that contains all the crockery with a drawer for utensils. We had to wash everything before use due to smears. Considering this room is intended for four people, it is small with only one sofa, and the dining chairs are metal with no padding, which were extremely uncomfortable. The TV also did not receive Freeview only TV on Demand, which kept breaking up, buffering and finally stopped, as did the very weak internet. This would be okay if you only wanted a bed for one night, but we wouldn’t stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Kev

Liked: Cleanliness, amenities, property conditions & facilities
Don’t know why you can’t send the room and key code over by email once booked , couldn’t get thru on the phone and the link didn’t work , took an hour before I could get hold of anyone
Stayed 1 night in Jan 2026

8/10 Good

Paulette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean amenities.
Stayed 3 nights in Dec 2025

8/10 Good

Rachel

Liked: Amenities, property conditions & facilities
Great service. Several spiders in the bedroom and no fly spray!
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Travelled with partner
Liked: Amenities, property conditions & facilities
Was easy and people very helpful. Could do with a good spring clean in the rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities
Always clean & tidy great parking at your door.
Stayed 1 night in Nov 2025

8/10 Good

Beryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Didn't meet any staff. Only spoke to someone when checking in by phone.
Stayed 3 nights in Nov 2025

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean, and location was good, but the bed sagged in the middle and the TV would not connect to any apps or channels. There was only enough plunger coffee for one person and the hot water tap was too hot to wash hands under safely. Overall would not recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Always good staying here
Stayed 1 night in Aug 2025

6/10 Okay

Harrison

ehhh
Stayed 1 night in May 2025

10/10 Excellent

Yvette

Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Not a lot
Stayed 3 nights in Jul 2025

4/10 Poor

Hamish

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Villa, it was amazing and there was room for everyone, it was warm, clean and beautifully presented. We absolutely loved our stay thank you .
Stayed 1 night in May 2025

4/10 Poor

Phillip

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was next to no hot water and the shower was pretty average. Cheap place to stay and its nice you get to park outside your room.
Stayed 1 night in May 2025

8/10 Good

Claire

Stayed 1 night in May 2025

10/10 Excellent

sindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy contactless, clean, comfortable, excellent simple accomodation
Stayed 1 night in Apr 2025

10/10 Excellent

eliot

Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Bertadene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very hard, bathroom was dirty, bed sheets and duvet cover had stains on them, James the owner or Manager was not helpful at all! Double booked on my first night which I had to go find another accommodation out of my own pocket! Office always closed, only talked through messages and phone calls! Worse experience ever, will never recommend to anyone!
Stayed 2 nights in Apr 2025

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness
nice and convenient. the room wasn't as nice as the one i had last time.
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Property conditions & facilities

Old but quiet

Motel is in the middle of a residential area away from main roads or the centre of town. It is very old with a tiny kitchen area and old bathroom (door had been removed from toilet to try and make more room in a pokey space). I would guess that the motel was built early 1960’s and they have splashed some paint around to try and modernise. The motel is not manned - the company sent a code to access a locked box outside the unit to obtain the key.
Stayed 1 night in Mar 2025