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Best Western Hotel Plaza Matamoros

3.0 star property

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Photo gallery for Best Western Hotel Plaza Matamoros

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
In-room safe, individually decorated, individually furnished, desk
Lobby
Lunch and dinner served
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Place, Parque Olímpico Cultura y Conocimiento
    ‪15 min walk‬
  • Place, Casamata Museum
    ‪3 min drive‬
  • Place, 20 Matamoros International Bridge
    ‪5 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Hotel Plaza Matamoros

This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Plaza Matamoros. During your stay, you'll be within walking distance of Parque Olímpico Cultura y Conocimiento. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 15 minutes on foot from Parque Olímpico Cultura y Conocimiento and a 3-minute drive from Casamata Museum
Best Western Hotel Plaza Matamoros offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Hotel Plaza Matamoros. Free self parking is available.

This 3-star Matamoros hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
El Patio – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 January to 29 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 March and close on 01 December.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 810 reviews
Rating 8 - Good. 224 out of 810 reviews
Rating 6 - Okay. 78 out of 810 reviews
Rating 4 - Poor. 23 out of 810 reviews
Rating 2 - Terrible. 32 out of 810 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Carlos

Liked: Cleanliness
Good place to stay, close to downtown.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here plenty of times now, have always felt safe and walkable distance to all the places I go to. Very clean and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YANARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Oct 2025
Verified

8/10 Good

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to everything
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very confortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous....Ms Jasmine front desk was awesome
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Edgar Josue

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Staff service was great, we were able to get a bigger room to accommodate our family of four people, however could definitely accommodate 6. The room was a Junior suite; it had two queen beds and a sofa bed. The location is also great, within walking distance of restaurant and shopping stores. Definitely worth it!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Fidel

Liked: Cleanliness, amenities
Parking was just on But breakfast wasn’t all that good, but the people were nice and polite
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jovan

Disliked: Amenities
Sound proof windows, better beds.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities
Convenient location right next to center market.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and good brake fast
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean property
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Gonzalo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
-
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and quaint. A bit small but it’s just fine. The staff is very helpful. Overall, a very nice place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed a few times here and chances are we probably will continue. Staff is great and location is very convenient!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Florencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was excellent, the clerk checked me in before normal check in time .. very nice of them to do that since I arrived early. Recommend this hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for two nights and it was a nice play even though I spent more time outside the hotel.
Stayed 2 nights in Apr 2024