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Hotel Hacienda del Viejo

2.5 star property

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Photo gallery for Hotel Hacienda del Viejo

Garden
Suite, 1 King Bed | Bathroom amenities | Shower, towels, soap, shampoo
Suite, Multiple Beds | Bathroom | Shower, towels, soap, shampoo
Suite, Multiple Beds | Individually furnished, blackout curtains, soundproofing, free WiFi
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Dieciseis Zona Centro, Matamoros, TAMPS, 87300
  • Place, Parque Olímpico Cultura y Conocimiento
    ‪3 min drive‬
  • Place, Casamata Museum
    ‪3 min drive‬
  • Place, 20 Matamoros International Bridge
    ‪6 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Individually furnished, blackout curtains, soundproofing, free WiFi

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Individually furnished, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Individually furnished, blackout curtains, soundproofing, free WiFi

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Individually furnished, blackout curtains, soundproofing, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Individually furnished, blackout curtains, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Individually furnished, blackout curtains, soundproofing, free WiFi

Suite, Multiple Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Hacienda del Viejo

Along with laundry facilities, this hotel has a 24-hour front desk and a garden. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Change of towels is available on request
Hotel Hacienda del Viejo offers 20 air-conditioned accommodations, with blackout curtains. Each accommodation is individually furnished. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Hacienda del Viejo, you'll be within walking distance of Casamata Museum. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities
  • Just a 2-minute drive from Parque Olímpico Cultura y Conocimiento and a few minutes from Casamata Museum
  • Cats and dogs welcome for a fee
A free manager's reception is offered daily. Public spaces have free WiFi. Hotel Hacienda del Viejo also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matamoros hotel.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Hacienda del Viejo Hotel
Hotel Hacienda del Viejo Matamoros
Hotel Hacienda del Viejo Hotel Matamoros

Hotel Hacienda del Viejo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 11 out of 65 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Low budget hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Onorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the city to rest.

Nice, affordable, and homely place to stay. The place is secure and comfortable. Staff is very welcoming and ready to assist. But no coffee available to relax and enjoy the attractive outdoors.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Miguel

Near places to eat
Stayed 9 nights in Oct 2023
Verified

8/10 Good

Marysol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Israel

Liked: Amenities
.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Anali

Liked: Staff & service
Disliked: Property conditions & facilities
If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t get refund for the day I didn’t stay i left one day early but didn’t get money back for the extra day I didn’t stayed
Stayed 3 nights in May 2025
Verified

4/10 Poor

Sergio

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
THE HOTEL IS IN REPAIR AND ALLMOST EVERYWHERE YOULL FIND WALLS IN BAD CONDITIONS, INSIDE AND OUTSIDE THE ROOMS. LADIES IN FRONT DESK, BAD ATTITUDE. LADIES CLEANING, GREAT ATTITUDE.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Esau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”. Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.
Stayed 1 night in Jul 2023
Verified

8/10 Good

BRENDA

La habitación muy limpia
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juana Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy limpia, personal accesible y muy centrico
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sigifredo

Liked: Staff & service, amenities
La atención es muy buena pero los cuartos son muy básico, el precio se me hace alto para lo que ofrecen en comparación con otros hoteles de la frontera
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Tere

Liked: Cleanliness
El hotel me hizo un cobro de persona extra, a pesar de que no era necesario, cuando les pedí que me explicaran el porque, me dijeron que como reservé por internet no se hacían responsables de cobros extras.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mayra Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo y agradable :)
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Alejandro

El aire acondicionado tiene una tuberia que pasa por encima de la taza del baño y gotea. La habitación tiene mal olor.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

elkin

Liked: Staff & service, amenities, property conditions & facilities
Es buena
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Luz del carmen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fue una suite la que renté y el sofá pareciera que lo recogieron en el basurero, el baño en el área de regadera había cucarachas y poca privacidad
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente a mis papas le a gustado su estancia en este hotel muy bien hubicado, sus cuartos estan muy limpios, el personal muy amable y siempre ayudante con el servicio
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Alma Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Al llegar no tenían las reservaciones listas, me entregaron otras habitaciones a las que yo habla reservado
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Genrry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio en general muy bien organizado y muy bueno atención del personal de la instalación. Gracias por todo
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

juan carlos

Liked: Amenities
Ningunas solo el clima que no lo puede manejar uno estaba demasiado frio
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala // Cucharachas // no javon // no toallas // no Cobijas // ETC
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

??????

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Самый плохой отель, который когда-либо мне попадался. Антисанитария. Тараканы, муравьи, грязь. Плесень на потолке. У меня украли. Деньги. В этой гостинице. Когда убиралась уборщица .
Stayed 7 nights in Jan 2023