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idoop Hotel Lombok

3.5 star property

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Photo gallery for idoop Hotel Lombok

Daily buffet breakfast for a fee
Lobby
Junior Suite | In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl Swara Mahardika No. 883, Mataram, Lombok, 83121
  • Place, Islamic Center NTB
    ‪3 min walk‬
  • Place, Mataram Immigration Office
    ‪6 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪3 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

idoop Hotel Lombok

This hotel features a full-service spa, a restaurant and massage/treatment rooms. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Idoop Hotel Lombok offers 96 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower and slippers. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs and body treatments.
With your stay at idoop Hotel Lombok, you're connected to the convention centre and just a quick walk from Islamic Center NTB. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 5-minute walk from Islamic Center NTB and 6 minutes on foot from Mataram Immigration Office
  • Airport shuttle service available for a fee
Idoop Hotel Lombok offers its guests a full-service spa. There's a restaurant on site. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. Idoop Hotel Lombok also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mataram hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Idoop Hotel Lombok has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 per person
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at idoop Hotel Lombok

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 50000 per person
  • Airport shuttle fee: IDR 250000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

idoop Hotel Lombok Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 11 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ghulam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not for Habitation

Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan..
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Noorap

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Huono palvelu

Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Ade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tetap Maksimal di saat peak season

Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Risky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bagus di Lombok

Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
天井の点検口が外れていたり、シャワールームのドアが一部壊れていて、トイレが水浸しになったりして、設備面では不満があった。スタッフは皆、親切に一生懸命に応対してくれるので、総合的には価格に見合った、またはそれ以上の良いホテルだと思います。
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Toshinori

Liked: Cleanliness, staff & service

朝食がひどい

スタッフの対応はよかったのですが、なんせ朝食が種類少なくて味もいまいち。一日でほかのホテルに移りました。 客室の設備は充分だったので素泊まりなら次回利用してもいいかも、と感じました。
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Sandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
stayed for 1 night only on our way to Gili Trawangan, the hotel is simple and minimalist because they don't provide many facilities. The main concern for me is they need to pay more attention for the cleanliness of the hotel especially the bedding. During my stay the bed sheets & pillow covers had some stains which for some people might find this unpleasant. The breakfast was simple but tasty.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Muy buena.
Stayed 1 night in Jun 2017
Verified

6/10 Okay

YIYOUNG

마타람몰에서 가까움. 시설은 괜찮음. 환풍기를 통해서 오는지는 모르겠으나 담배연기가 잔잔하게 계속나서 공가 쾌적하지 못함. 옆방 티비소리가 내방에서 튼것마냥 잘들림. 길리가기전 하루 묵는정도로만 딱임.
Verified

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yang nyaman

Hotel nya bersih dan nyaman. Lokasi strategis.
Verified

8/10 Good

yoon

Liked: Cleanliness, staff & service

마타람

위치는 마타람 중심부로 찾기 어렵지는 않음. 호텔은 현대식으로 오래되지 않았으나, 객실은 조금 부족함이 있음. 저렴한 가격을 찾는 여행객에게는 추천할만함. 조식은 간단하게 제공되며 다른 부대 시설은 없음.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

酒店評價

酒店設備略微簡陋、冷氣完全唔凍、隔音設備有點差，以及房間有陣陣怪味。食物一般、唯一只能讚的是職員服務態度好。
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly awful experience...

This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities

Cheap and clean

simple and clean hotel for a night's stay
Verified

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities, room comfort

Bon Hôtel dans la capitale

Hôtel très correct, offrant un bon confort et un excellent rapport qualité prix. Personnel avenant et sympathique. Mais ça ne vaut pas la peine de loger dans la capitale....
Verified

4/10 Poor

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities

Ingen kunde engelska

En stark jordbävning väckte oss på morgonen. Folk skrek och evakuerade. Dock fick vi inte reda på någon info eller liknande från personal, ingen kom heller och sa att det var säkert att gå in igen. Eftersom jag skulle resa vidare ville jag veta om det var säker men personalen bara skratta åt en och sa att det gick på dålig engelska. Inte bra!
Verified

8/10 Good

Jani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Very lovely stay for a couple of days. I wouldnt recommend the city itself, since it is kinda boring and ugly.
Verified

8/10 Good

kenji

Liked: Cleanliness, property conditions & facilities, room comfort

マタラム中心部にあるこだわりがあるホテル

マタラムの中心部にあり、交通、ショッピング、飲食には、不便がありません
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the City Center

Very Fuss-free Hotel. I got a room with a balcony on the top. But the balcony was very small with a very high wall covering the city view. Rooms had simple yet nice decor. Rooms did not have a fridge but that was not a problem. Hotel was just a 5 mins walk to Mataram Mall where you can get your amenities and food there.
Verified

10/10 Excellent

Teck Oon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good in many aspects!

Very clean, compact room. Soft comfortable bed with crisp clean sheets. Good air conditioning. Nice toilet shower layout.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomment to use good condition for cheap price.

* Advantage : Good room condition considering room rate. * Disadvantage : Not taste breakfast menu.
Verified

8/10 Good

abdulaziz

Liked: Cleanliness, staff & service, room comfort

جيد جدا

جيد اضطررت للسكن فيه لمشكلة في فندق حجزت فيه ولم يكن حسب التطلعات ةلكن هذا الفندق نظيف وجديد نوعا ما لكن الافطار سيء الحمد لله على النعمة