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Dormy Inn Express Matsue

3.0 star property

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Photo gallery for Dormy Inn Express Matsue

Front of property
Reception
Combined shower/bathtub, free toiletries, hair dryer, slippers
Down duvets, desk, blackout curtains, soundproofing
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
498-1 Asahicho, Matsue, Shimane-ken, 690-0003
  • Place, Lake Shinji
    ‪8 min walk‬
  • Place, Shimane Art Museum
    ‪11 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪49 min drive‬

Room options

View all photos for Single Room, 1 Large Single Bed, Non Smoking (13 ㎡)

Down duvets, desk, blackout curtains, soundproofing

Single Room, 1 Large Single Bed, Non Smoking (13 ㎡)

8.8 out of 10
Excellent
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi-Double Room, Non Smoking (13.6 ㎡)

Down duvets, desk, blackout curtains, soundproofing

Semi-Double Room, Non Smoking (13.6 ㎡)

8.6 out of 10
Excellent
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (23.6 ㎡)

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Non Smoking (23.6 ㎡)

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking (17 ㎡)

Down duvets, desk, blackout curtains, soundproofing

Queen Room, Non Smoking (17 ㎡)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Large Twin Bed, Non Smoking (13 ㎡) (No Room Cleaning Service During Your Stay)

Down duvets, desk, blackout curtains, soundproofing

Single Room, 1 Large Twin Bed, Non Smoking (13 ㎡) (No Room Cleaning Service During Your Stay)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi-Double Room, Non Smoking (13.6 ㎡) (No Room Cleaning Service During Your Stay)

Semi-Double Room, Non Smoking (13.6 ㎡) (No Room Cleaning Service During Your Stay) | Down duvets, desk, blackout curtains, soundproofing

Semi-Double Room, Non Smoking (13.6 ㎡) (No Room Cleaning Service During Your Stay)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (23.6 ㎡) (No Room Cleaning Service During Your Stay)

Down duvets, desk, blackout curtains, soundproofing

Twin Room, Non Smoking (23.6 ㎡) (No Room Cleaning Service During Your Stay)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking (17 ㎡) (No Room Cleaning Service During Your Stay)

Down duvets, desk, blackout curtains, soundproofing

Queen Room, Non Smoking (17 ㎡) (No Room Cleaning Service During Your Stay)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (22 square meter)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking (22 square meter)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (22 square meter) (No Room Cleaning during Your Stay)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking (22 square meter) (No Room Cleaning during Your Stay)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Run of the House, Non Smoking (Room type selected at check-in by the Hotel)

Down duvets, desk, blackout curtains, soundproofing

Run of the House, Non Smoking (Room type selected at check-in by the Hotel)

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Queen Bed Room, Non Smoking (Single Use)

Down duvets, desk, blackout curtains, soundproofing

Queen Bed Room, Non Smoking (Single Use)

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small Double Room, Non Smoking (Single Use)

Down duvets, desk, blackout curtains, soundproofing

Small Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, desk, blackout curtains, soundproofing

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a desk with a chair, a telephone, and a trash bin.

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Bed Room, Non Smoking (Single Use, No Housekeeping)

Down duvets, desk, blackout curtains, soundproofing

Queen Bed Room, Non Smoking (Single Use, No Housekeeping)

  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small Double Room, Non Smoking (Single Use, No Housekeeping)

Down duvets, desk, blackout curtains, soundproofing

Small Double Room, Non Smoking (Single Use, No Housekeeping)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Dormy Inn Express Matsue

This smoke-free hotel features a restaurant, coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Dormy Inn Express Matsue offers 137 accommodations with DVD players and complimentary slippers. Beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Dormy Inn Express Matsue. During your stay, you're just a quick walk from Mefu Shrine. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 15-minute walk of Shinjiko Ohashi Bridge and Lake Shinji
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Dormy Inn Express Matsue also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsue hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Dormy Inn Express Matsue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,200 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 900 for children
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 900 for children
  • Self-parking fee: JPY 1200 per day
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Dormy Inn Express Matsue Hotel
Dormy Express Matsue
Dormy Inn Express Matsue Matsue
Dormy Inn Express Matsue
Dormy Inn Express Matsue Hotel Matsue

Dormy Inn Express Matsue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 963 reviews
Rating 8 - Good. 382 out of 963 reviews
Rating 6 - Okay. 120 out of 963 reviews
Rating 4 - Poor. 18 out of 963 reviews
Rating 2 - Terrible. 9 out of 963 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marco Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location and Clean. Highly recommended
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hideyuki

Liked: Cleanliness, staff & service, amenities
Great stay now with a new automated check-in system. Check-in/out became much smoother.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff were friendly. Short walk from the train station, but a longer walk into Matsue itself and around 30 minutes walk to the castle. Some dining options around the hotel and the area is nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Matsue

Great place to stay in Matsue. Super close to the train station, an easy 15-20 min walk to the Castle District. Lots of good restaurants and konbini available nearby. Rooms are small but very comfortable. Hotel is very clean and well-run. A great place to stay.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still the best economy choice in Matsue

I have been staying at this hotel already so far more than 5 times. Even without famous spa as 'Dormy Inn' brand, this hotel can defend its good position in Matsue. I will definitely come back here for my next trip.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but enough for a general stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Tatsu

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast is very good
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Variety of Japanese and western food. The staff was very attentive to replenishing urns ahead of time, taking away our trays, cleaning the tables, etc. the quality of the food was excellent. No complaints!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Great hotel ! No reason to switch to others.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, amenities
Great breakfast. The automatic coffee bar actually had GOOD coffee! A plus for this American visitor! Staff were efficient and professional. Most of the restaurants were for reservations only, so it was challenging to find a good place to eat.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

YUYA

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It near the JR station, got ice cream and Yakult in lobby. Free ramen at night. In room fridge also have gift pear jelly and water. Will stay again in this hotel.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still the best in town

Has been my best place to stay in Matsue. There are many bigger, newer, and/or more gorgeous ones. However, if you include reasonable price and convenience, there is no other contender here. Will be back sgain.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and good stay

"Dormy Inn" brand usually keeps spa facility, but this doesn't any. However, for me, it did not matter. It was just simple and good stay. Room was relatively larger than most of Japanese economy hotels with comfortable bath tub.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s free to use a Landry (wash only). Dryer is also available for 100 yen. Very convenient!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
Hotel is very well located for the train station and city center. Room has no outward telephone only incoming calls, this is very annoying.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Walking distance from the railway station. There are many restaurants. The facility is clean and comfortable. Not really a gorgeous one, but good choice.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great economical choice

The hotel is within walking distance from Matsue station. Conference stores and many restaurants are just near-by. Room was clean, comfortable and large enough with a big luggage. Wi Fi was excellent with more than 100 Mbps constantly. Only catch, if any, would be its new automated check-in/out system. But it must play important role to keep this hotel's price reasonable.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient without any human contact

Check-in and out now can be done within talking to any human! While I used this hotel several times already, I had to put all the info. Like home address on the automated macine. Hope it can be improoved like Super Hotel.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

The comfort of watching TV

The position of the TV in my room is placed at an angle which makes it difficult to watch TV on the bed.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Functional and comfortable stay

The hotel recently introduced a machine check-in/out system, which ls not really well connected with hotels.com info. and I had to input my address and phone number. Other economy hotels, like S... , need just my signature. Need to be improoved. But still a good stay.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Keita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
良い。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHIGENORI

Liked: Cleanliness, amenities, property conditions & facilities
チェックアウトの際、他のホテルのセルフサービスと違って大変丁寧に対面でカードキーの処理操作をして好感が持てました。玄関を出ていく時も全員で声掛けをいただいて他のホテルのように機械的、合理的ではなく温かみを感じました。多分また利用すると思います。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHIGENORI

Liked: Cleanliness, amenities, property conditions & facilities
延泊になり一旦チェックアウトして、再度チェックインすることになりました。キャリーケースを預かってもらいましたが変わった部屋まで運んでいただいて 助かりました。。
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Hajime

Liked: Cleanliness, staff & service, amenities
ビルの隙間に建てられているため、日中でも部屋の中は真っ暗です。
Stayed 2 nights in Feb 2026