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Hotel Tamanoyu

3.5 star property

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Photo gallery for Hotel Tamanoyu

Hot springs
Japanese Style Room with Semi Open-air Bath | View from room
Property entrance
Double Room | In-room safe, free WiFi
Japanese Style Room with Semi Open-air Bath | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
1-28-16 Asama Onsen, Matsumoto, Nagano, 390-0303
  • Place, Asama Hot Spring
    ‪6 min walk‬
  • Place, Matsumoto Folkcraft Museum
    ‪5 min drive‬
  • Place, Shinshu Matsumoto Natural Art Museum
    ‪5 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪24 min drive‬

Room options

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Property entrance
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About this property

Hotel Tamanoyu

Along with a restaurant, this ryokan has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front desk safe are on-site.
Hotel Tamanoyu offers 36 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.
During your stay at Hotel Tamanoyu, you're just a quick walk from Asama Hot Spring. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception and a front desk safe
  • Just a 5-minute walk from Asama Hot Spring and a 4-minute drive from Matsumoto Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Tamanoyu also features complimentary newspapers in the lobby and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Matsumoto ryokan.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 8:30 AM.
Hotel Tamanoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2160.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Tamanoyu Matsumoto

Tamanoyu Matsumoto

Tamanoyu

Hotel Tamanoyu Ryokan

Hotel Tamanoyu Matsumoto

Hotel Tamanoyu Ryokan Matsumoto

Hotel Tamanoyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝夕の食事が最高だった！スタッフのみなさん親切でとても良い旅になりました。ありがとうございました。
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

tatsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めできる宿

全てのサービスが親切丁寧。 無料の里山探索ツアー6:30～1時間半とても良かった
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の冷蔵庫が冷えない。大浴場の露天風呂の入り口が開かなかった。
Stayed 1 night in Jul 2020
Verified

8/10 Good

minmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他県に移動が解禁になって初日だったので、まだまだ人は少なかったですが、お風呂はとても気持ちが良かったです！ 朝の朝食も美味しくいただきました！
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

心尽くしに感謝

家族旅行(5人)で利用しました。 到着が夕食の提供時間を過ぎていたにも関わらず、気持ち良くご対応頂きました。 お料理もとっても美味しく、細やかな心づかいを感じました。 お部屋は二間続きの和室でした。 洗面がダブルボールで、おトイレも2つあり、非常に助かりました。 松本に行くことがあれば、また是非、玉之湯さんにお世話になりたいと思います。
Stayed 1 night in Apr 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しかったです。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かで快適でした。 貸切の屋上露天風呂は季節が良ければ最高かも。 たまたま暖かい日でしたが、それでも寒かったです。 雪が降っていても、良かったかもしれません。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The best Ryokan experience. The room is spacious, staffs are very friendly and try their best to make the guest feel like back home. The onsen is good, only tried the public one, but is good enough. The dinner is the highlight, the best we ever had. Beef, handmade soba etc... and the after dinner concert is a surprise. Really enjoy the stay , wish can stay longer
Room view
Stayed 1 night in Dec 2019
Verified

6/10 Okay

takayoshi

Liked: Staff & service, property conditions & facilities
朝食付き1泊だったんですけど周辺に飲食店が少なく到着前に済ませておくのがよいと思います。朝食は美味しく頂きました。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Lilienthal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the private bath on the roof with view of the city.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are polite and helpful. Room is comfortable and hotel has a really nice.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury service and luxury price to match

Traditional luxury service in unique rooms. You do pay for it: very expensive!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They had 4 outdoor, rooftop private Onsens and 2 indoor public Onsens. We spent two nights and used the private Onsens four times. Absolutely fabulous. The rooms were traditional Japanese style Ryokens and it was something I would recommend for everyone visiting to give a try. The hotel was exceptionally clean.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

しんみん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても気持ちの良いおもてなし、また訪れたくなりました。
Stayed 2 nights in May 2019
Verified

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent small Ryokan with choice of Onsen facilities. Great service and very good food. Only drawback is that location is a long way from Matsumato Castle, the station and other tourist spots. No problem if you have a car but taxis are few and far between.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional Japanese hotel with some western touches to make visitors feel welcome. Service was outstanding by very friendly staff
Stayed 1 night in May 2019
Verified

10/10 Excellent

Pimpisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เป็นเรียวกังที่น่ารักมาก บริการ-ให้คำแนะนำดีมาก
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private onsen, the design of the room, the staff’s service. But the location of the place is real bad because it does not have shuttle service and the public bus’s timing is also bad because of its Low frequency.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing experience at a beautiful hotel. My husband and I remember our trip here often and would love to go back
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Erick M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and food = incredible experience

This was our "ryokan experience" on our recent trip around Japan, and what an experience! Kota and his staff were incredibly gracious and accommodating. The rooms are understandably spartan, but that's the point. The washoku meals were fabulous. We are not breakfast eaters, but we couldn't help but make an exception here. The same goes for the President's soba. Both the public and private onsens are well maintained and a welcome respite after days of travel or walking the streets of Matsumoto. Of the four hotels we stayed in around Japan, this is the one we will definitely be returning to!
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great for family and couple travelling in Matsumot

Good onsen hotel in Matsumoto. But will likely need to access by car or taxi from Matsumoto.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切丁寧なおもてなし

急なリクエストにも迅速に対応してくれて、たいへん快適に過ごすことができました。
Stayed 1 night in Oct 2018
Verified

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夫婦水入らずで！

お食事も温泉も満足でした！
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in matsumoto

Very good hotel with hot spring with Japanese style breakfast and dinner, especially soba noodles of this area.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and customer service

We had a large Japanese style corner room with open-air bath. The bath had windows that opened, so you could soak whilst looking out over the city to the mountains. I just wish we'd had more time to enjoy it, (we were only there overnight). The staff were expecting us and we were given a wheatgrass drink and cake whilst checking in. The room was large and the futons comfy. Giving us washbags with complementary towels was a nice touch, as was providing hot water in a thermos for us to make tea. The hotel provided a vegetarian meal for me and my younger son, (and gave us a cash refund as what we ate was less than the 'half board' kaiseki). They were able to cater for my older son's peanut/nut allergies. Breakfast was spectacular, (a vegetarian Japanese breakfast was provided for me and my younger son. We booked an eve session in one of the rooftop onsens at no extra cost. There is a lovely gift shop in the lobby. The hotel is easy to find by using the no.32 bus at stop no.1 outside Matsumoto station. Get a map from the hekpful staff in tourist information, (in the station) and ask them to mark the hotel on the map. Don't expect to do anything outside the hotel in the evening. It's in a residential area - the hotel IS the destination. I would go back to Matsumoto just to stay in this hotel - it was that good. I have stayed in some pretty nice hotels, at various places around the world, and this was up there with the bes for me. It is just a really lovely place.
Stayed 1 night in Jul 2018