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Matsumoto Hotel Kagetsu

3.5 star property

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Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Suite, Annex Building | Desk, soundproofing, iron/ironing board, cots/infant beds
Lobby
Comfort Twin Room, Annex Building | View from room
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Castle
    ‪6 min walk‬
  • Matsumoto City Museum of Art
    ‪8 min walk‬
  • Matsumoto Performing Arts Center
    ‪9 min walk‬

Room options

View all photos for Single Room (Main building)

Desk, soundproofing, iron/ironing board, cots/infant beds

Single Room (Main building)

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building) | Desk, soundproofing, iron/ironing board, cots/infant beds

Superior Twin Room (Main building)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room [Main Build.]

Desk, soundproofing, iron/ironing board, cots/infant beds

Twin Room [Main Build.]

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese room 10 tatami mats(Main building)

Desk, soundproofing, iron/ironing board, cots/infant beds

Japanese room 10 tatami mats(Main building)

  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building) | Desk, soundproofing, iron/ironing board, cots/infant beds

Japanese room 12.5 tatami mats（Main building)

  • 24 sq m
  • Canal view
  • Sleeps 4
  • 4 Single Futons

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, soundproofing, iron/ironing board, cots/infant beds

Semi Double Room, Main Building, Non Smoking

  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building) | Desk, soundproofing, iron/ironing board, cots/infant beds

Japanese room 14.5 tatami mats（Main building)

  • 36 sq m
  • City view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building | Desk, soundproofing, iron/ironing board, cots/infant beds

Deluxe Twin Room, Annex Building

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building | Desk, soundproofing, iron/ironing board, cots/infant beds

Comfort Twin Room, Annex Building

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Annex Building

Suite, Annex Building | Desk, soundproofing, iron/ironing board, cots/infant beds

Suite, Annex Building

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House

Desk, soundproofing, iron/ironing board, cots/infant beds

Run of House

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 2 Single Futons

Japanese-Style Standard Room-Annex-Non-Smoking

  • Sleeps 3
  • 3 Single Futons

Japanese-Style Superior Room-Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Single Room Main Building

Desk, soundproofing, iron/ironing board, cots/infant beds

Single Room Main Building

  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Room with 12.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 12.5 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Deluxe Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with 8 Tatami Old Building

Dining | Breakfast, lunch and dinner served

Japanese Style Room with 8 Tatami Old Building

  • Sleeps 3
  • 1 Single Futon

View all photos for Japanese Style Room with 10 Tatami Main Building

Dining | Breakfast, lunch and dinner served

Japanese Style Room with 10 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Single Room Old Building

  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Room with 10 Tatami Old Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 10 Tatami Old Building

  • Sleeps 4
  • 1 Single Futon

Superior Twin Room Main Building

  • Sleeps 3
  • 2 Single Beds

Cozy Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with 14.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 14.5 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Suite Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House

Desk, soundproofing, iron/ironing board, cots/infant beds

Run Of House

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

[Main Building] Semi-Double [Semi-Double Room] [Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Superior Room-Annex-Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Annex Regular Floor Compact, Corner Double With Bath

Desk, soundproofing, iron/ironing board, cots/infant beds

Annex Regular Floor Compact, Corner Double With Bath

  • Sleeps 2
  • 1 Double Bed

Room Selected At Check-in-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Matsumoto Hotel Kagetsu

Hotel with a full-service spa, a quick walk to Matsumoto Castle
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking.
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 深志の湯. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Matsumoto Hotel Kagetsu. During your stay, you're just a quick walk from Matsumoto Castle. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at 深志の湯
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Matsumoto Castle and Matsumoto City Museum of Art
Matsumoto Hotel Kagetsu offers its guests a full-service spa and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Matsumoto Hotel Kagetsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Ikaza – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 880 per night)
  • Parking on site (JPY 880 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2200 per night.
  • Cots (infant beds) are available for JPY 3300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person
  • Self-parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 513 out of 880 reviews
Rating 8 - Good. 274 out of 880 reviews
Rating 6 - Okay. 62 out of 880 reviews
Rating 4 - Poor. 24 out of 880 reviews
Rating 2 - Terrible. 7 out of 880 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

8/10 Good

Kazumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

Jay Sheng Quan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024

10/10 Excellent

dayna

Stayed 1 night in Nov 2024

8/10 Good

Noellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024

10/10 Excellent

DOV

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Stayed 3 nights in Sep 2024

6/10 Okay

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have. The hotel is located in an old building that was renovated and they kept the charm of the old place. .
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Stayed 2 nights in Sep 2024

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly English speaking staff.

I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Matsumoto

Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024

4/10 Poor

Yu

Liked: Cleanliness
Stayed 2 nights in May 2024