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Hotel Crown Hills Matsuyama

2.5 star property

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Photo gallery for Hotel Crown Hills Matsuyama

Public bath
Front of property – evening/night
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
Miyanishi 1-3-40, Matsuyama, Ehime, 790-0065
  • Place, Matsuyama Central Park
    ‪9 min walk‬
  • Place, Saka no Ue no Kumo Museum
    ‪2 min drive‬
  • Place, Matsuyama Castle Ropeway
    ‪3 min drive‬
  • Airport, Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Family Room, Non Smoking (34 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (34 ㎡)

  • 34 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking (26 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, Smoking (26 ㎡)

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (26 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (26 ㎡)

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Large Single Bed, Smoking (14 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 Large Single Bed, Smoking (14 ㎡)

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Large Single Bed, Non Smoking (14 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 Large Single Bed, Non Smoking (14 ㎡)

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking (16 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Smoking (16 ㎡)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (16 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking (16 ㎡)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small-Double Room, Smoking (14 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Small-Double Room, Smoking (14 ㎡)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Small-Double Room, Non-Smoking (14 ㎡)

Desk, blackout curtains, iron/ironing board, free WiFi

Small-Double Room, Non-Smoking (14 ㎡)

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Crown Hills Matsuyama

Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a library are on-site. Bathrooms are shared and housekeeping is not available.
Hotel Crown Hills Matsuyama offers 154 air-conditioned accommodations with complimentary slippers and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Hotel Crown Hills Matsuyama, you'll be within walking distance of Matsuyama Central Park. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute drive from Dogo Onsen and a few minutes from Matsuyama Central Park
Hotel Crown Hills Matsuyama offers its guests a full-service spa. Public spaces have free WiFi. A library, a vending machine, and laundry facilities are also featured at Hotel Crown Hills Matsuyama. Parking is available for a fee.

Smoking is allowed in designated areas at this Matsuyama hotel.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 600 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: JPY 900 for adults and JPY 900 for children

Things to do

  • Full-service spa
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 for adults and from JPY 900 for children
  • Self-parking fee: JPY 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Crown Hills Matsuyama.

Property is also known as

Crown Hills Matsuyama
Crown Hills Matsuyama
Hotel Crown Hills Matsuyama Hotel
Hotel Crown Hills Matsuyama Matsuyama
Hotel Crown Hills Matsuyama Hotel Matsuyama

Hotel Crown Hills Matsuyama Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 76 reviews
Rating 8 - Good. 25 out of 76 reviews
Rating 6 - Okay. 20 out of 76 reviews
Rating 4 - Poor. 8 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ayumu

Liked: Staff & service
A supermarket is located across the street. Convenient location. Bus stop is just in front of the hotel.
Stayed 1 night in May 2024
Verified

8/10 Good

Aimi

Liked: Cleanliness, staff & service
ホテルの向かい側にショッピングモールがあり、食事にも困りませんでした。 フロントの方も丁寧で親切でした。大浴場はすごく大きいというほどではありませんでしたが、足を伸ばしてお風呂に入れて気持ちよかったです。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

KOJI

部屋にグラスが無かった
Stayed 1 night in May 2025
Verified

10/10 Excellent

やすこ

Liked: Cleanliness, property conditions & facilities
親しみやすく、気取らなくていい 感じの良いホテルでした！ ホテルの人も優しい^ ^
Stayed 1 night in May 2024
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの係の人が尋ねたことにきちんと応対してくれて 気持ちが良かったです。
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

shiro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
wifiが繋がりはするが、弱すぎて仕事にならない。
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフも親切でシングル部屋で宿泊しましたが 丁度いい広さで良かったです。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
必要なものは揃っていて快適でした。大浴場は洗い場が3人でいっぱいなのですが、清潔で大きめの浴槽につかれるのは気持ちよかったです。フロントスタッフも親切でした。朝ごはんのバイキングに肉が少なく、もう少し内容を改善されたらもっと評判が上がると思います。ご飯やコーヒーがキレないよう配膳スタッフさんももう少し気遣いされるといいですね。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にコスパのよいホテルでした。 貸し出し自転車あり、大浴場有りで満足です。 駐車場は500円。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
設備が古いため都心部にあるビジネスホテルと比べると清潔感が劣る。料金と立地から選択肢が少ないためまあまあだと思います。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

お風呂もあるし‼

お風呂もあるし、夕食もあるし、サービスアルコール面るし、よいと思います。冷房と音が少し気になりましたが、ファンを切れば問題なし。冷房は継続でした。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

サザン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンスが良いので愛媛に行くたびに使わせてもらっています。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

CH IE

^_^

クーラーの冷えが、悪かった
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

ててて

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古いのは良いとして、ハウスキーピングがダメ
Stayed 1 night in May 2019
Verified

2/10 Terrible

ててて

Disliked: Cleanliness
ベッドメーキングせずにアメニティと水だけ置いて終わり。清掃したかどうかは不明。繁忙期で一人だけど7人部屋。タオルは信じられないくらいゴワゴワ。
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
GWであったせいか、お値段がとても高い割に、ホテルは思ったよりも古い感じでした。 この古さであれば、もう少し割安にして頂けたらと思いました。 ロケーション自体は松山駅からも歩ける距離ではありますので、移動には便利と思います。 あと、提携駐車場がないためホテルの駐車場に空きがない場合は、近隣の駐車場では夜間最大料金がないため、余計に費用が掛かってしまうのでその辺りは留意が必要と思いました。
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
当日は蒸し暑かったのでエアコンを操作したが入らないため、フロントで聞くと、暖房か冷房の操作しかできない、まだ冷房の切り替えが出来ていないので、窓を開けてしのいでくれとのこと。 また、駐車場へ行くと上から瓦のようなものが落ちてきたため、フロントへ行って事情を説明し駐車場へ一緒に行き確認してもらうと、灰皿の破片とのこと。わびることもなくたんたんとかたづけていた。 今後このホテルには泊まらないと思いました。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
夜食、アルコールサービス、清潔さ、スタッフの対応。 どれも最高です。
Stayed 1 night in Feb 2019
Verified

4/10 Poor

m

Disliked: Staff & service, property conditions & facilities
チェックインの時、使用についての説明がなく困った。
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

設備古く、やや割高感あり。

JR松山駅からは徒歩で行けます。また、ホテルの近くから市電にも乗れるので、立地条件はまずまずです。ホテルのフロントの対応も、丁寧でしたが、私が今回宿泊した部屋は、備え付け家具は角が擦り切れていて古く、シャワーも付け根部分から水漏れしている状態でした。これでも宿泊料金が近傍のホテルに比べて、安ければ良いのですが、総合的見ても、料金は割高な気がします。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無料のジュースやカレーなどの提供、おもてなしの心遣いを感じた
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

matsuo

設備の割には 料金高すぎる
Stayed 1 night in Nov 2018
Verified

4/10 Poor

マルヤマ

Liked: Cleanliness, room comfort
Disliked: Staff & service
チェクイン時に料金を２倍請求され、二人の料金が10130円では？違いますと言われ20260円払いました。再度スマホの画面を見せると10130円返してくれましたが部屋から電話した時も料金は合ってますと言われ、スマホを見せないと返さなかった。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Yossy

Disliked: Cleanliness, property conditions & facilities

臨時の滞在なら

ロケーションは駅から徒歩圏内で目の前には23時まで空いているスーパーがあり悪くない。 道後温泉までも一本で行かれるのは良いところ。 ホテルの中はというと部屋の壁はほこりまみれであまり衛生的とはいえない。エアコンも風量調節のみで部屋の温度調節ができないのが残念なところ。 どこまで許容できるかにもよるが、THE ビジネスホテルといった印象。
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

개별욕실과 공중탕이 같이 있는 편안한 호텔

마쓰야마역에서 가깝고 아침식사가 매우 훌륭하며 공중목욕탕이 같이 있는 가격 대비 만족도가 높은 매우 편안한 호텔입니다.
Stayed 1 night in Aug 2018