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Sunset Palace Beach Hotel - All Inclusive

Property class: 3

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Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach, kayaking
Property video
Restaurant
Front of property
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪2 min drive‬
  • Place, El Cid Country Club Golf Course
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, City View

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, Ocean View

  • Sleeps 4

View all photos for Standard Room, City View

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, City View

  • Sleeps 4

View all photos for Standard Room, Run Of House

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, Run Of House

  • Sleeps 4

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About this property

Sunset Palace Beach Hotel - All Inclusive

At Sunset Palace Beach Hotel - All Inclusive, relax by an outdoor pool or hit the beach where you can enjoy kayaking.
Sunset Palace Beach Hotel - All Inclusive offers 117 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sunset Palace Beach Hotel - All Inclusive, you're just a quick walk from Playa Brujas. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and a terrace
  • On-site recreation includes a gym and kayaking
  • Just a 4-minute drive from The Mazatlan Malecón and 12 minutes from Plaza Machado
  • Dogs welcome for a fee (restrictions apply)
Sunset Palace Beach Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sunset Palace Beach Hotel - All Inclusive offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Sunset Palace Beach Hotel - All Inclusive also features a terrace, a garden, and concierge services. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:30 AM.
Sunset Palace Beach Hotel - All Inclusive has a restaurant on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Water activities

Kayaking

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Kayaking
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 540 per pet (varies based on length of stay), plus a deposit of MXN 900 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 170 for children
  • Pet deposit: MXN 900 per stay
  • Pet fee: MXN 540 per pet (varies based on length of stay)
  • Rollaway bed fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán

Sunset Palace Beach Hotel - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 53 out of 97 reviews
Rating 8 - Good. 15 out of 97 reviews
Rating 6 - Okay. 14 out of 97 reviews
Rating 4 - Poor. 4 out of 97 reviews
Rating 2 - Terrible. 11 out of 97 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
It’s everything’s ok
Stayed 3 nights in Jan 2026

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

4/10 Poor

Janette Judith

Stayed 4 nights in Dec 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible and very accommodating. The rooms were spacious and clean, we had access to 4 resorts with the stay and the food was great.
Stayed 5 nights in Dec 2025

4/10 Poor

Jorge, Sunnyvale

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room not what I spec it, poorly condition, shower tub very dirty
Stayed 1 night in Nov 2025

6/10 Okay

Jose

Travelled with family
Disliked: Staff & service, amenities
Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well.
Stayed 4 nights in Sep 2025

10/10 Excellent

DiMario, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martha

Travelled with family and small children
Liked: Amenities
Ecselente trato muy amables un cervicio de primera
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose S, Roswell

Stayed 5 nights in Mar 2025

10/10 Excellent

George Angel

Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghafoor, Arlington

Stayed 4 nights in Apr 2025

10/10 Excellent

Isabela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Stayed 3 nights in May 2025

4/10 Poor

Noemi

Liked: Cleanliness
Disliked: Property conditions & facilities
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Stayed 6 nights in Apr 2025

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Stayed 3 nights in Apr 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS CLOSED !!!!! HOW DO YOU SEND A SINGLE MIDDLE AGED WOMAN TO A HOTEL THAT IS CLOSED !!!!!!
Stayed 7 nights in Apr 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They suck, don't do it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The FULL buffet for breakfast, Lunch & dinner was stupendous. the STAFF was very helpful & thoughtful.
Stayed 4 nights in Mar 2025

2/10 Terrible

Briceyda V, Roswell

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Property conditions & facilities
The food was not good. Nothing to pick from. No room service
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonel

Liked: Cleanliness
It was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jan 2026