The Melville Boutique Hotel

3.0 star property

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Photo gallery for The Melville Boutique Hotel

Exterior
1 bedroom, down duvets, individually decorated, individually furnished
Lobby
Property amenity
1 bedroom, down duvets, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Constitucion #99, Mazatlán, SIN, 82000
  • Place, Plaza Machado
    ‪2 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪32 min drive‬

Room options

Deluxe Studio

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

Deluxe one bedroom

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe two bedroom

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

The Melville Boutique Hotel

Along with a 24-hour fitness centre, this smoke-free hotel has a rooftop terrace and a meeting room. WiFi in public areas is free. Additionally, a 24-hour front desk, an arcade/games room and a library are on-site.
The Melville Boutique Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. Smart televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Melville Boutique Hotel, you're just a quick walk from Plaza Machado. Free WiFi in public areas, a 24-hour gym and a rooftop terrace are available.
  • Free WiFi
  • Amenities include a meeting room, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Steps from Plaza Machado and 3 minutes on foot from The Mazatlan Malecón
As a guest of The Melville Boutique Hotel, you'll find a 24-hour fitness centre, a rooftop terrace, and a library. WiFi and wired Internet are free in public spaces. The Melville Boutique Hotel also features an arcade/games room, a garden, and a lift.

This 3-star Mazatlán hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Rollaway/extra bed
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Melville Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at The Melville Boutique Hotel.

Property is also known as

Melville Boutique
Melville Boutique Hotel
Melville Boutique Hotel Mazatlan
Melville Boutique Mazatlan
The Melville Hotel Mazatlan
The Melville Boutique Hotel Hotel
The Melville Boutique Hotel Mazatlán
The Melville Boutique Hotel Hotel Mazatlán

The Melville Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 185 reviews
Rating 8 - Good. 59 out of 185 reviews
Rating 6 - Okay. 22 out of 185 reviews
Rating 4 - Poor. 9 out of 185 reviews
Rating 2 - Terrible. 16 out of 185 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness
Good location, room was dirty,
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a classic old Mexico with inter-courtyard with open area, fountain and trees. Staff was extremely helpful and bi-lingual. Big plus is location in historic downtown. Only 1-1/2 blocks from Plaza Machado with many excellent restaurants.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Diana A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice ,
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Great location fantastic. Staff are great. Tranquil setting. Manage the sun's path
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veronica and Benjamin were very kind and helpful. thank you! I enjoyed my stay at Melville. Loved the beautiful courtyard, fountain, birds and flowers.
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love style and people who works there. I didn't see if the hotel has its own restaurant, I was in a rush, but definitely I will come back to this hotel.
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

Brenda

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is located close to the Plaza Machado and the beach. The room has good space for a family of 6. The hotel doesn’t offer parking space. My only disappointment was the dirty sheets from the bed, pillows and curtains. Management should definitely be checking the rooms and make sure sheets, pillows and curtains are clean. Other than that I really liked the location
Verified

6/10 Okay

Eric

Disliked: Amenities, property conditions & facilities
Hotel is located in the heart of plaza machado. Beautiful entrance with functioning water fall for amazing pictures. The rooms were full suites with kitchen, living room area. Beds are so uncomfortable and bed sheets are no good. Comforter super outdated and i hesitated to get under the sheets. Very calm atmosphere during the week or none holidays. During holidays super noisy.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property is in need of updating. The pictures look a lot nicer than the actual product. We only stayed 2 nights so we made do but certainly would not recommend for a long stay. Sheets were clean but with some stains and the pillows need to be replaced. The mattress was ok but the box springs was very old and worn. The towels actually felt new and were white and clean. There was hair on the floor of the bathroom and it just did not have an overall clean feeling or appearance. Mirror had not been cleaned. The property has lovely high ceilings and the location is perfect if you want to be in the middle of Centro. Window overlooks busy noisy sreet across from a parking lot but once again if it’s just location you are looking for it’s great.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Gonzalo Aquiles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ubicación excelente, personal amable. No hay camaristas, no hacen aseo diario, mobiliario y colchones muy viejos, muy escasa iluminación. En las noches no hay personal que atienda a los huéspedes
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho su ubicación No me gusto que no tiene estacionamiento
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es perfecto, tienes todo al rededor del hotel, el personal súper atento, te hacen sentir en casa.
Verified

6/10 Okay

Jorge Paulo

Liked: Cleanliness
Disliked: Amenities
Ua pena que el colchon de la cama estaba viejo y me dio alergia, tambien podrian tener mas canales de tele... Tambien no habia agua caliente en mi habitacion...
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Edgar Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un robo!! 😡

El hotel nos hizo el cargo y resulta que está temporalmente fuera de servicio. No hay respuesta por parte del hotel con “Hoteles.com” y con nadie. Pero claro permiten reservar cuando no tienen servicio en ninguna habitación. La app solo me dice que el hotel no responde y que por eso no hay respuesta. Pésimo servicio por parte de la app que permitan este robo. Reserve para la noche el viernes porque iba en carretera y me permitió pagar el sábado a las 4am. Me dicen que debía llegar a las 11 pm del viernes que por eso no hay reembolso cuando mi pago lo hice después. Como me hacen el cargo y resulta que no llegue a tiempo??? Y hoteles deslindándose cuando se “supone” que son quienes permiten el cobro
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

LEONEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para pasar una estancia tranquila ,es perfecto. Cerca de lugares para pasarla bien
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Very pleased with location. Everything was within walking distance. Suite had a nice set up. Check-in staff was available beyond time listed and he was very kind. Price was good. Liked the security of the hotel. No one could leave or enter without a key. Parking within was only concern but was able to park across hotel with staff watching overnight. No laundry facility available for use but still very pleased.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su estilo, muy original.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio was wonderful! It has a kitchen and seating area separate from the bedroom. Water pressure in the shower was great! Staff was friendly. Lots to do in the area
Stayed 3 nights in May 2022
Verified

2/10 Terrible

Rosalba

Disliked: Staff & service, amenities, property conditions & facilities
Towels and linens were dirty. There was pubic hair on the bed, bathroom walls. There was roaches and other bugs. I was disgusted to even use the covers. Wouldn’t stay there ever again.
Stayed 1 night in Mar 2022
Verified

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place!!!

The room and hotel are absolutely phenomenally cute! Not much hot water coming out of the shower but the place is amazing great location super cute the room was just great
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Werner

Disliked: Staff & service, amenities, property conditions & facilities
Que haigan dado nuestras habitaciones a otras gente y a me me dieran una afuera del hotel y no en buen estado. Eso fue lo que no me gusto y no hicieron lo posible en momento para arreglarlo. Al contrario querian que pagara por 2da habitacion.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico fue que no hay estacionamiento de ahí en más todo me encanto, esta relajado tranquilo y se siente en un lugar natural....
Stayed 1 night in Jan 2022
Verified

8/10 Good

Doris M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial flair with lots of flowers and plants in the courtyard, friendly staff Very spacious and nice furnished apartment There was no coffeemaker in the kitchen Internet did not work at all, in the morning, the router seemed to be totally dead.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Soundproof windows and good internet would help.

Excellent location for tourists looking to explore the city center. Same applies to business trips. Not so great if you want a good night’s sleep. The air conditioning worked like a charm, though.
Stayed 1 night in Oct 2021