Viaggio Resort Mazatlán

4.5 star property

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3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Poolside bar
Daily buffet breakfast (MXN 359 per person)

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(64 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(102 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Street View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Street View

  • Sleeps 2
  • 1 King Bed

Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a playground and yoga classes
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Pool Bar – This poolside bar specialises in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1161 out of 1743 reviews
Rating 8 - Good. 363 out of 1743 reviews
Rating 6 - Okay. 128 out of 1743 reviews
Rating 4 - Poor. 50 out of 1743 reviews
Rating 2 - Terrible. 41 out of 1743 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
The pool is small and gets crowded fast. People start reserving pool chairs before the pool even opens which was annoying. The gym only has 3 cardio machines, 1 rower 1 treadmill 1 bike, and free weights. Beach was the best; ocean water was shallow so you can go out far and water only up to your waist. Lively atmosphere and a lot of families. Room was simple and clean. staff is mostly Spanish speaking only. only $10 for pulmonia ride to historic center and/or maelecon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Edgard

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis Soriano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Taij

Liked: Cleanliness, property conditions & facilities
Very nice resort. Call. Inclusive option wasn’t worth it. Drinks where nasty Food was not good at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back to enjoy this beach front property. My wife and I had a great time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel its very clean. Nice pools for the whole family. Lots to eat and do within walking distance. We had a beach front room the view and ocean sounds were amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Yamile

Liked: Cleanliness, property conditions & facilities
Staff rude establishments well kept
Stayed 7 nights in Mar 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was attentive and friendly, always ready to help. Everything was spotless and wee-maintained, which made our stay there even more enjoyable. We were pleased with our experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean and a beautiful view.
Stayed 4 nights in Apr 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, and the cost was very reasonable. The food was tasty, but the quality reflected the moderate price. We would still go again, but I would not buy the all-inclusive package because there were plenty of other options around that I would have liked to try. However, if you are going to be drinking a lot, then it's worth the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Janet

Stayed 5 nights in Mar 2025

8/10 Good

Nelly

Liked: Cleanliness, property conditions & facilities
Good place to stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

DAVID JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property with great staff. Would line nice to have a fridge in your room
Stayed 10 nights in Mar 2025

10/10 Excellent

Jesus Antonio

Stayed 5 nights in Mar 2025

10/10 Excellent

Emily Alvarez

Stayed 3 nights in Mar 2025

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Everything was nice, clean and everyone so friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is spectacular with instant access to the beach, pool, kiddie pool, bar and food. It was also instant access to outside eateries and shops. Ubers are readily available for average price or $2-4 American dollars. The hotel is gorgeous!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time there! The staff were great! Will stay again. Enjoyed the beach, the pools and surroundings. Felt very safe and comfortable there. Thanks for the great vacation
Stayed 8 nights in Mar 2025