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Hotel Neptune

3.0 star property

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Photo gallery for Hotel Neptune

Garden
Exterior detail
Beach nearby
Sports facility
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
B.P. 742, Mbour
  • Place, Khelcom Museum
    ‪9 min walk‬
  • Place, Village Artisanal
    ‪3 min drive‬
  • Place, Saly Golf Club
    ‪3 min drive‬
  • Airport, Dakar (DSS-Blaise Diagne Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Suite (SINGLE)

Tempur-Pedic beds, minibar, in-room safe, desk

Standard Suite (SINGLE)

  • 40 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Suite (DOUBLE)

Tempur-Pedic beds, minibar, in-room safe, desk

Standard Suite (DOUBLE)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Royam Hotel
Mbour
  • On private beach
  • Pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 281 reviews
The price is €174
includes taxes & fees
8 Jun - 9 Jun
Royam Hotel

About this property

Hotel Neptune

Catch some rays at the nearby beach or spend the day relaxing at Hotel Neptune's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Neptune offers 60 air-conditioned accommodations with minibars and a safe. Beds feature Tempur-Pedic mattresses. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Mbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Hotel Neptune, you'll be within walking distance of Khelcom Museum. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • 10 minutes on foot from Khelcom Museum and a 2-minute drive from Village Artisanal
  • Airport and local-area shuttle service available for a fee
Hotel Neptune offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A library, a terrace, and barbecue grills are also featured at the family-friendly Hotel Neptune. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Mbour hotel is smoke free.

Hotel Neptune has 2 restaurants serving breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Late check-out subject to availability

Late check-out fee: XOF 30000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XOF 1100.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: XOF 66000 per vehicle (return, maximum occupancy 4)
  • Late check-out fee: XOF 30000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Neptune Mbour

Neptune Mbour

Hotel Neptune Senegal/Mbour

Hotel Neptune

Hotel Neptune Hotel

Hotel Neptune Mbour

Hotel Neptune Hotel Mbour

Hotel Neptune Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food quality, massively friendly staff, created a cozy and relaxed atmosphere, very clean, everything worked.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place especially the pool. Great staff reception is very friendly and helpful
Stayed 1 night in Jan 2025
Verified

6/10 Okay

sebastien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

pas commercial

Arrive tard le soir et reparti tres tot, avant le petit dejeuner (pb d'avion annule). Tres regretable que sachant qu'on n'a pas pris le petit dejeuner qui etait inclus, le lobby n'est pas capable de me rendre la monaie sur 2000CFA (3 euro). apres 10min d'attente j'ai du partir et leur laisser ca... sachant qu'on leur laisse 2 dejeuners gratuits, et pas utilise toutes les facilites, je trouve ca vraiment pas commercial.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À part les problème de réservation au début tout été très bien.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cadre luxuriant

Très bon séjour dans un cadre luxuriant. La grande piscine est belle. En revanche le personnel est soit très sympa (accueil, nettoyage...) soit moyen (petit-dejeuner).
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

David

I like the apartment design of the room with one separate living area and one bedroom. The surrounding was nice and safe. I did not like the food and the fact that only few staff wore the face mask.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star hotel and will rate it as o stars . The room was smelly with very outdated furnishing . The bed was very old it actially fell on my feet as i tried to go to bed. Terrible experience
Stayed 1 night in Aug 2021
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Excellent rapport qualité prix. Chambre parfaitement décoré; personnel impliqué. Je recommande un séjour dans cet établissement
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a good hotel. The rooms are very clean. the food service is good.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres ageable sejour

Chambre ou plutôt suite vaste et tres bien installee Repas de qualité Piscine et jacouzi tres agreable Tres agreable sejour meme si la plage a disparue suite aux grande marée Sympphatique musicien au diner meme si parfous musique un peu forte
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien pour un we relaxant

Week end relaxant entre deux semaines de travail à Dakar. Le personnel est aux petits soins et le cadre est agréable.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Bilale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My holidays at Neptune was great

It was wonderful i love Neptune hotel the room are very big and comfortable the service was excellent the pool is clean I’ll advisers visit Neptune
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Chambre spacieuse et calme avec climatisation, hotel 5 étoiles propre et sécurisé, piscine immense dans un jardin arboré, restaurant de bonne qualité, personnel aux petits soins, animations sportives en journée et concerts le soir. Possède sa plage privée mais très limitée en raison de la montée de la mer. Séjour très agréable, hôtel à recommander pour visiter la région. A 35 minutes de l'aéroport de Dakar.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein bisschen Paradise

Sehr ruhig und schon - toller Gartenanlage und Farben.
Stayed 3 nights in Feb 2018
Verified

6/10 Okay

TEMPLE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bien mais...

C'est un hôtel plutôt 3* (NF) mais pas du tout 5* comme affiché Pour les points positifs: hôtel calme et agréable, personnel souriant et serviable, jardin arboré et fleuri, grande chambre bien équipée (dressing, grand lit, frigo), repas servis à table et bons, bouteille d'eau offerte pour le 1/2 pension, bonne réception wifi, clientèle calme et souvent habituée (beaucoup de retraités en janvier), animation musicale le soir, plage petite mais sécurisée et agréable avec transats, belle et grande piscine mais pas assez de transats (j'ai passé ma première journée sur une chaise). Pour les points négatifs: confort de la chambre et mobilier désuet, pas de bouilloire ou nécessaire à thé - infusion, très petite TV (qui ne marchait pas, et malgré le service technique nous n'avions obtenue que 3 chaînes claires), centre de fitness inexistant (salle de 10 m2 avec matériel archaïque et cassé - nous sommes sportifs et nous avons passé 1 semaine sans en faire ce qui est rédhibitoire pour nous, d'autant que le directeur malgré nos réclamations ne s'est jamais manifesté en 1 semaine), petit déjeuner buffet basique...pain de mie congelé, pas de bananes, pas de jus de fruits frais pressés, rue sombre le soir et isolée, pas d'animations, attention aux nombreux rabatteurs et taxis à la sortie de l'hôtel qui vont vous vendre des excursions à des prix indécents...
Stayed 7 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel muy limpio y tranquilo. Mobiliario tradicional sin grandes lujos, pero perfecto para un fin de semana de relax.
Stayed 1 night in Dec 2017
Verified

6/10 Okay

jipé

Liked: Staff & service, property conditions & facilities, room comfort

Semaine bien-être!

Vous êtes à la bonne adresse à la réception pour toute information concernant votre séjour! Petit déjeuner simple (pourrait être + élaboré) et correct avec un personnel TRÈS SYMPA, toujours souriant et prêt à vous servir! Cadre très agréable, chambres bungalow, belle piscine...pour le côté positif! Côté négatif, frigo dans la chambre avec 1 bout d’eau jamais renouvelée, prix élevés des boissons, accès à la plage hors de l’hôtel même si cela reste proche qd même, piscine pas assez nettoyée...!
Stayed 8 nights in Oct 2017
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour très agréable dans cet hotel presque parfait. Les chambres sont très grandes et très bien équipées. Une note toute particulière pour le personnel toujours au petit soin et toujours très agréable. Tout serait parfait si les équipements sportifs étaient au niveau de l'hotel. Malheureusement ce n'est pas le cas, la salle de fitness avec ses équipements horriblement vieux, le terrain de volley sans ballon ou encore la table de ping pong avec des raquettes sans revetements, ne sont pas dignes de l'hotel. Heureusement, la qualité de l'animateur sportif (Bernard), fait un peu oublier le manque de sérieux de la direction sur ce sujet (que nous avons informé) Nous recommandons quand même cet établissement où nous avons séjourné une semaine.
Verified

8/10 Good

ABABACAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sans stress

Agreable paisible restauration de qualite
Verified

8/10 Good

Gustave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a good swimming pool

This was my second time in that hotel. Very good quality/price ratio. Not too crowded as other hotels in the area and very nice place to relax and rest. Not easy to find a parking lot however. The main drawback is the food, particularly the breakfast, which is not up to the standard, as compared to other hotels in the area. My personal suggestion would be to just book a room, and have all your meal outside, in nearby restaurants that are of good quality
Verified

10/10 Excellent

guigui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rien a redire je reviendrai personnel charmant et agreables
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent sejour dans un hotel magnifique

Nous avons passé une semaine au Senegal dans ce superbe hôtel. Personnels adorables, restauration excellente, service irréprochable et propreté au top.
Verified

6/10 Okay

Mariano

Liked: Cleanliness, staff & service

Correcto nada más

Algo decepcionante teniendo en cuenta el precio. No está en primera línea de playa, aunque sí muy cerca. La pensión completa es un error, no por la calidad de la comida, que es más que aceptable, sino por aburrimiento: cerca hay bares y restaurantes estupendos y mucho más baratos. Como base para hacer excursiones por la zona (mejor con un guía local que con los operadores que ofrece el hotel) es aceptable.
Verified

4/10 Poor

weber-holtzscherer

Cet hotel jouit d'une réputation surfaite.Acceuil quelconque Chambre correcte sans plus,aucune indication pour le téléphone la tv ou internet ,plage non directe,eau sale,personnel ronflant.La formule 1/2 pension n'a aucun sens:(pas de pdj continental et diner qui sous des aspects mirobollants est à bases de produits décongelés) quant au moindre vin ou apéro bonjour le porte monnaie!!!Cela me fait penser au 20°SUD à l'Ile Maurice ou j'ai séjourné en Janvier:Hotel qui .Adéconseiller