10 May 2024 by AYESHA
thanks
2 Jan 2023 by خدمه عملاء
Dear Guest,We thank you for giving us the time and opportunity to evaluate our service and we promise to consider your comments in order to improve it and reaching the highest level of service until we get your satisfaction in your next visit to our hotelWe are looking forward welcoming you at Al Kiswah Towers hotel
13 Apr 2022 by AlKiswah Towers Hotel
Thanks for your comment. We’re sorry that you had some troubles during your stay. We’ll take your comments into consideration and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again
3 May 2023 by COSTUMER SERVICE
Dear Guest,We thank you for giving us the time and opportunity to evaluate our service and we promise to consider your comments in order to improve it and reaching the highest level of service until we get your satisfaction in your next visit to our hotelWe are looking forward welcoming you at Al Kiswah Towers hotel
As a guest of Al Kiswah Towers Hotel, you'll find a 24-hour fitness centre, laundry facilities, and a front desk safe. WiFi is free in public spaces. Al Kiswah Towers Hotel also features a porter and a lift. For a fee, parking is available. This Makkah hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.