Mövenpick Hotel & Residence Hajar Tower Makkah

Property class: 5 and above

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Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Deluxe Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk
Miscellaneous
Royal Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Abraj Al-Bait, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

Classic Room, 3 Single Beds (Partial Haram View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Classic Room, 3 Single Beds

7.4 out of 10
Good
(6 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Classic Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed (Partial Haram View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Classic Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Classic Twin Room (Partial Haram View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 2 Single Beds (Partial Haram View)

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Suite (Twin)

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Classic Room, Multiple Beds (Part Haram View)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 Double Bed (Partial Haram View)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Superior Suite, 1 Double Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 3 Single Beds (Partial Haram View)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Superior Room, 3 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Superior Room, 3 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Royal Suite

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Superior Suite, 1 Double Bed, City View

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Superior Suite, 1 Single Bed, City View

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Superior Quad room Partial Haram view

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Classic Room, Multiple Beds

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

4 restaurants, a coffee shop/cafe and valet parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mövenpick Hotel & Residence Hajar Tower Makkah. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Dining options include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Great Mosque of Makkah and 6 minutes on foot from Kaaba
There are 4 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel & Residence Hajar Tower Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
HAJAR – This restaurant serves breakfast, brunch, lunch and dinner.
AL NASEEM – This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS – This restaurant serves breakfast, lunch and dinner. Open daily.
AL NAEEM – This restaurant serves breakfast, lunch and dinner. Open daily.
AL DIWAN – On-site coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 500 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (175 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (61 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel & Residence Hajar Tower Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SAR 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 60 for adults and from SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001330
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 951 reviews
Rating 8 - Good. 276 out of 951 reviews
Rating 6 - Okay. 116 out of 951 reviews
Rating 4 - Poor. 59 out of 951 reviews
Rating 2 - Terrible. 46 out of 951 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Muhammad

Liked: Cleanliness
Disliked: Amenities
Room was clean but.... It's suppose to be king suite with sofa combed but it wasn't up on either they want to sell 100 sar ber or upgrader to partial haram view with room Down grade to 4 bed that too for 600 sar per night Room corridors stinks a bit
Stayed 4 nights in Jan 2026

8/10 Good

Olajumoke

Stayed 4 nights in Dec 2025

8/10 Good

Mohammad

Stayed 4 nights in Jan 2026

10/10 Excellent

Nasreen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fab service
Stayed 3 nights in Jan 2026

4/10 Poor

HANNA, LONDON

Stayed 2 nights in Jan 2026

10/10 Excellent

Shamraz

Liked: Cleanliness, staff & service, amenities
Very good hotel and excellent service great staff great location
Stayed 7 nights in Jan 2026

8/10 Good

Zubair

Travelled with family
Liked: Cleanliness, staff & service, amenities
good
Stayed 3 nights in Jan 2026

10/10 Excellent

NAIMA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, very professional, friendly staff. Close to haram and to amnesties. Glad we discovered this place. See you on our next trip.
Stayed 1 night in Jan 2026

10/10 Excellent

NAIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place. We enjoyed our stay. The staff are nice, very helpful, check in is easy. Clean property and spacious room. Very close to haram and convenient for elderly.
Stayed 7 nights in Jan 2026

4/10 Poor

Mohammed Suhel

Stayed 4 nights in Jan 2026

10/10 Excellent

Mian, Cooper City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They are short of staff
Stayed 3 nights in Jan 2026

10/10 Excellent

NABIHA

Stayed 5 nights in Jan 2026

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Staff the room
Stayed 4 nights in Jan 2026

10/10 Excellent

Muhamed iqbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Movenpick in Makkah very close to the harram, the breakfast was amazing also with a lot of variety, would highly recommend this hotel to anyone. Thank You.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mohammad Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Heena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very attentive
Stayed 3 nights in Jan 2026

8/10 Good

Asep Wawan

Liked: Cleanliness
Vlean room
Stayed 5 nights in Dec 2025

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless , staff courteous and helpful
Stayed 4 nights in Jan 2026

4/10 Poor

fatmah

Liked: Cleanliness, amenities
Disliked: Staff & service
Room and service staff were great. Front desk staff were not grrat. Actually did not do a good job, were not welcoming at all We called for early check in and were told we could come for early check in then we get there after leaving Jeddah only to find out that we cant check in early. This is the staffs fault. We kept getting passed around from 4am to 2pm until we finally received a room. Through out all this, the staff did not make comments / notes in systems for other staff to follow up on so we kept having to repeat ourselves. To me, they were acting like they are new staff, uninterested and unmotivated. They did not care to help or resolve the problem what so ever and had us coming back constantly, giving us false info that a room would be ready in 45 mins, then another 45 mins, then another until we finally received one. I dont believe Ill be coming back. Staff really needs to work on customer service skills, because you can make a hotel pretty but the experience is everything.
Stayed 3 nights in Jan 2026

10/10 Excellent

YUSUF DANJUMA

Liked: Cleanliness, amenities, property conditions & facilities
clean Amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammad Omar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Djouhar

Stayed 5 nights in Sep 2025

2/10 Terrible

Syed Irbaz Mohiuddin

Travelled with family
Disliked: Amenities, property conditions & facilities
This is one of the worst experiences of mine. Came in with my parents to perform Umrah now I will never recommend anyone this hotel. It’s so many things that upset me about my stay here but I don’t want to make it a rant. Spend your valuable time elsewhere do not stay in this hotel. You will be wise to spend elsewhere and make your religious visit more comfortable and convenient. This hotel is mediocre at best. One good thing only was the housekeeping staff only they made my stay somewhat comfortable. Check in staff managers and the property amenities are not even close to a five star hotel. You will get okay and below average experience.
Stayed 2 nights in Dec 2025

2/10 Terrible

mahmood

Didn’t taste good at all
Stayed 2 nights in Dec 2025

10/10 Excellent

Omar

Stayed 4 nights in Dec 2025