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Cambridge Hotel Medan

4.5 star property

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Photo gallery for Cambridge Hotel Medan

2 restaurants; breakfast, lunch and dinner served
Breakfast area
Suite | In-room safe, desk, laptop workspace, soundproofing
Front of property – evening/night
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
  • Place, Sun Plaza
    ‪7 min walk‬
  • Place, Bukit Barisan Military Museum
    ‪12 min walk‬
  • Place, Grand City Hall
    ‪6 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Deluxe Queen Bed Non Smoking

City view

Superior Deluxe Queen Bed Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Smoking

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, soundproofing

Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Bed Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Bed Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Bed Smoking

Deluxe Twin Bed Smoking | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Bed Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite Non Smoking

Presidential Suite Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Bed Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Bed Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Deluxe Queen Bed Smoking

Superior Deluxe Queen Bed Smoking | In-room safe, desk, laptop workspace, soundproofing

Superior Deluxe Queen Bed Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Bed Smoking

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Bed Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Queen Non Smoking

Executive Queen Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Executive Queen Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Non Smoking

Executive Twin Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Executive Twin Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Smoking

Executive Room, 1 Queen Bed, Smoking | In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Queen Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, 2 Single Beds, Smoking, Pool Access

Executive Twin Room, 2 Single Beds, Smoking, Pool Access | In-room safe, desk, laptop workspace, soundproofing

Executive Twin Room, 2 Single Beds, Smoking, Pool Access

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Cambridge Hotel Medan

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Cambridge Hotel Medan offers 242 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 43-inch LED televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.
With your stay at Cambridge Hotel Medan, you're connected to a shopping centre and just a quick walk from Sun Plaza. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine while dining at The Cafe
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Sun Plaza and Sri Mariamman Temple
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
Cambridge Hotel Medan offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. A children's pool, spa services, and barbecue grills are also featured at the luxury Cambridge Hotel Medan. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

The Cafe – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The View Music Lounge – This restaurant specialises in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • The Cafe
  • The View Music Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cambridge Hotel Medan

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Cambridge Hotel Medan offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Cambridge Hotel Medan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 199 reviews
Rating 8 - Good. 80 out of 199 reviews
Rating 6 - Okay. 31 out of 199 reviews
Rating 4 - Poor. 9 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mcnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view restaurent
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great place to stay here. There is a shopping center downstairs, restaurant, grocery. Staff is always welcoming. The breakfast buffet is very good which includes traditional foods.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel clse to GOR and nice view

nice hotel close to GOR and nice view .. i need come back again
Verified

10/10 Excellent

Maksa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023
Verified

8/10 Good

Leni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk through to shopping mall
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Sylvie

Disliked: Room comfort
Decent breakfast buffet. Room had very little toilet paper. AC loud but efficient
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Chie

Liked: Cleanliness, staff & service
3基しかないエレベーターが1基メンテナンス中、もう1基は乗ってる時に上下左右にガタガタ揺れたりでかなり怖い思いをしました。 部屋は清潔ですが建物自体に老朽化を感じます。
Stayed 5 nights in Dec 2025
Verified

8/10 Good

hiroyasu

地下にスーパーがあり買い物に便利
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

tada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用すると思います。
Stayed 2 nights in May 2024
Verified

6/10 Okay

Syahira

Liked: Cleanliness, room comfort

Helt ok

Helt ok! Rommet er rent og pent. Mye bra ansatte rundt på hotellet. Derimot er frokosten utrolig kjedelig samt virker ut som gammel salat, frukt som har stått lenge, og lokalmaten var også litt dårlig da det smakte som om det var laget dagen før. Ville ikke anbefalt å spise frokost på hotellet. Samt dagen du skal sjekke ut (kl 12) så ringer de deg på rommet fra resepsjonen fra 10 til du har dratt. Akkurat det var utrolig irriterende. Forstår ikke helt hvordan de har så mange stjerner på Hotels. Helt ok hotell, ville antatt 3-stjerners. Pleier å sove på et annet hotell i Medan, men det var dessverre fullt når vi skulle booke. Pluss, det ser mye finere ut på bildene enn i virkeligheten.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smiling hospitality

Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Not Good Experience is bad
Stayed 1 night in Dec 2019
Verified

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hood

The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities

Not a Superior room.

Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and strategic place to stay

Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice location

Nice, but little outdated hotel. The shopping center just next door was good. Also close to little India.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ronny

Liked: Staff & service

Outstanding

All personal was outstanding. Everyone was so helpful. Wish I could come back to see Chelsea's smile again.
Stayed 2 nights in Jul 2019