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Hotel El Portón de San Joaquín

3.0 star property

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Photo gallery for Hotel El Portón de San Joaquín

Lobby
Buffet
Hallway
Front of property
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Calle 42 #68A - 32, Medellín, Antioquia, 50031
  • Place, Universidad Pontificia Bolivariana
    ‪6 min walk‬
  • Place, Unicentro Shopping Center
    ‪8 min walk‬
  • Place, Atanasio Giradot Stadium
    ‪16 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room Superior

In-room safe, desk, laptop workspace, blackout curtains

Room Superior

  • 32 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel El Portón de San Joaquín

A bar/lounge, a sauna and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel El Portón de San Joaquín offers 130 air-conditioned accommodations with a safe and blackout curtains. Plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
During your stay at Hotel El Portón de San Joaquín, you're just a quick walk from Universidad Pontificia Bolivariana. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • 10 minutes by foot from Unicentro Shopping Center and a 3-minute drive from Plaza Cisneros
WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. You can enjoy a drink at the bar/lounge. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel El Portón de San Joaquín. Limited free parking is available on a first-come, first-served basis.

This 3-star Medellín hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift

More

  • 3 buildings
  • 8 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 17 February and 31 December.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Portón de San Joaquín

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for COP 40000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: COP 40000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Portón de San Joaquín
Hotel El Portón de San Joaquín
Hotel Portón San Joaquín
Portón San Joaquín
Hotel El Portón San Joaquín Medellin
Hotel El Portón San Joaquín
El Portón San Joaquín Medellin
El Portón San Joaquín
Hotel El ón Joaquín Mellin
El Porton San Joaquin Medellin
Hotel El Portón de San Joaquín Hotel
Hotel El Portón de San Joaquín Medellín
Hotel El Portón de San Joaquín Hotel Medellín

Hotel El Portón de San Joaquín Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 265 reviews
Rating 8 - Good. 78 out of 265 reviews
Rating 6 - Okay. 13 out of 265 reviews
Rating 4 - Poor. 2 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent stay! Hotel was super clean, staff was very friendly. Close proximity to la 70 and neighborhood felt very safe. Beautiful church right across the street. Definitely will be back!
Stayed 4 nights in Jan 2026

6/10 Okay

Stephen, Key West

Liked: Cleanliness, amenities, property conditions & facilities
The room was spartan, only one outlet under the night stand, water pressure and hot water were good, room was clean and quiet, bed comfy but the only light switch is the main one at the door when you come in, no light on night stand
Stayed 2 nights in Jan 2026

10/10 Excellent

Roy

Stayed 1 night in Nov 2025

6/10 Okay

Wilneishabelith

Stayed 1 night in Sep 2025

10/10 Excellent

Hernan

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shoping and restaurants. Good service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Apr 2025

8/10 Good

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service from attentive staff, parked my car for me at night, bar open 24 hrs for drinks and snacks, close to nightlife and restaurants, and in a very quiet and safe zone.
Stayed 1 night in Apr 2025

8/10 Good

Hande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İlk gece sabaha kadar süren inşaat gürültüsü, ütü olanağının bir otele yakışmayacak şekilde olması ve konumun ulaşım seçeneklerinin taksi ile sınırlı olması dışında; özellikle temizliği, personelin yardımseverliği, çözüm odaklı olması ve güzel kahvaltı seçenekleri ile buradaki konaklamamdan memnun kaldım.
Stayed 5 nights in Feb 2025

8/10 Good

Andy

Stayed 1 night in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable hotel and centrally located in Laureles.
Stayed 6 nights in May 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Well located, clean and very friendly staff. The price of the room is well worth the stay. I highly recommend this place
Stayed 2 nights in Apr 2024

8/10 Good

John Daniel

Stayed 7 nights in Apr 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable with great value

This hotel is the place to stay in Laureles. It is affordable with great value. The staff is very helpful with professionalism. Great location with easy access to all the nice restaurants and fun places in the city. The facility is always clean and well kept. Breakfast is decent.
Stayed 5 nights in Apr 2024

10/10 Excellent

alpay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean room

Friendly staff & super clean room & secured facility & good breakfast &
Stayed 3 nights in Mar 2024

10/10 Excellent

John, Wrightwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice weeklong stay here. Room had nice view and was very clean. Even though it faced the street I slept well and I'm a very light sleeper. Comfortable full size bed (my room) and mini fridge. 2 minute walk to supermarket and several cafes. Only minor thing was the occasional elevator noise. Fantastic stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

omy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien excelente servicio
Stayed 7 nights in Jan 2024

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in the city. Excellent service and beautiful hotel!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander, Oranjestad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Using this property back after a couple of years back. Safe neighborhood lots of typical food property condition is good
Stayed 4 nights in Jan 2023

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurant choices close by. All the staff were awesome, so kind and professional. One criticism, very few power outlets for charging in the room
Stayed 3 nights in May 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this property exceeded my expectations. Every interaction I had with the staff was met with a "can do" attitude. For example, I was unable to go on a tour to Lake Guatape due to the taxi driver not finding the tour bus. When I returned to the hotel and shared what had occurred, they immediately booked a similar tour (with hotel pick up) based on my availability. That's outstanding service for a guest to receive and one of the many reasons why I will be returning. I found the hotel to be located in a quiet area of Laureles within a short walk to an area with nightlife activities for those who are interested. A grocery store is right around the corner. A reasonable amount of restaurants are within walking distance or a short taxi ride which is very inexpensive. I stayed for a week and went on amazing adventures every day......some on tours and some solo. As woman traveling alone, I never felt uncomfortable or unsafe. So, I highly recommend staying here. It's a great hotel AND location for springboarding off on adventures of your choosing.
Stayed 7 nights in Feb 2022

10/10 Excellent

Christopher, Romulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. They went above and beyond to ensure that my stay was excellent. The communication between the staff and myself ensured that my trip went well. The facility is centrally located within walking distance to nearby restaurants, shops and stores. The room cleanliness and accommodations went above my expectations for the price. I would definitely recommend staying here, and intend to revisit the property on future visits.
Stayed 4 nights in Feb 2022

10/10 Excellent

Melania

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, gente muy amable.
Stayed 2 nights in Nov 2021

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located near the metro , restaurants, park . The rooms were always clean . The lobby had a outside front patio which was perfect to have a drink at night . The only negative was the complementary breakfast was the same daily eggs , toast , fruit .
Stayed 7 nights in Aug 2021