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Mansion by Bernalo Hotels

3.0 star property

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Photo gallery for Mansion by Bernalo Hotels

Superior Double Room, Lake View | Minibar, free WiFi, bed sheets
Turkish bath/hammam
Superior Double Room | Minibar, free WiFi, bed sheets
Front of property – evening/night
Superior Double Room, Lake View | Minibar, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
La Piedra Vereda, Guatapé, Antioquia Department, Guatape, 053847
  • Place, Peñol-Guatapé Reservoir
    ‪9 min walk‬
  • Place, Plazoleta de los zocalos
    ‪11 min walk‬
  • Place, Guatapé Dam Boardwalk
    ‪11 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪103 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View | Minibar, free WiFi, bed sheets

Superior Double Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Mansion by Bernalo Hotels

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site.
Mansion by Bernalo Hotels offers 17 accommodations with minibars and free toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mansion by Bernalo Hotels, you'll be within walking distance of Peñol-Guatapé Reservoir. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, laundry facilities and a terrace
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Peñol-Guatapé Reservoir and Guatapé Dam Boardwalk
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Mansion by Bernalo Hotels offers its guests an outdoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Mansion by Bernalo Hotels. Free self parking is available.

This 3-star Guatapé hotel is smoke free.

Mansion by Bernalo Hotels has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mansion

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Turkish bath

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Minibar
  • Room service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 30000 per pet, per night
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 30000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mansion Guatape
Hotel Mansion
Mansion by Bernalo Hotels Hotel
Mansion by Bernalo Hotels Guatapé
Mansion by Bernalo Hotels Hotel Guatapé

Mansion by Bernalo Hotels Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mike Van Der, Noord

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ok, Nice pool. Wifi was really poor and regular celular service didn’t work because of el Peñol they said. Hot water took forever to reach the shower and after 15 minutes I gave up.Breakfast was not served before 8.30 am and we had no choices, asked for scrambled eggs without onions and wasn’t possible.
Stayed 1 night in Aug 2025

6/10 Okay

Jb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, and the employees were pleasant and professional. But at times there was no water, which was frustrating when you wanted to go out and do things and you had to wait for the water to come back on to take a shower
Stayed 2 nights in Jun 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Yinedt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The area is is close to everything very nice place
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean,with an amazing pool and beautiful view of La Piedra del Peñol.Staff are very friendly.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Has a great view of Piedra del Peñol. Very relaxing
Stayed 1 night in Mar 2019

10/10 Excellent

Juliian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Would stay here again if near El Penol

Initially we were given a very small room. After complaining we got a better room that met our expectations. Location was perfect if you have a car. there is a good Colombian restaurant on walking distance, and a good more international restaurant on a short drive from the hotel. Nice pool, friendly staff, good colombian breakfast and most rooms are quite nice with a large bed and a nice view with porch/balcony. The shower we had was a bit cold but it was only a minor thing as day temperatures where nice. Good value for money.
Stayed 2 nights in Mar 2019