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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Property amenity
A multi-story building with outdoor staircases and a landscaped garden area.
An indoor garden with a thatched roof, stone seating, and a central water feature.
Restaurant
A reception area with a stone counter, hanging spherical light fixtures, and a wall covered in greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
El Peñol - Guatape Paraje, Vereda Los Naranjos, Guatapé, Antioquia, 053840
  • Place, Peñol-Guatapé Reservoir
    ‪1 min walk‬
  • Place, Parque Comfama
    ‪4 min drive‬
  • Place, Rock of Guatapé
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View (Balcony)

Standard Room, 2 Double Beds, Balcony, Lake View (Balcony) | Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Balcony, Lake View (Balcony)

8.6 out of 10
Excellent
(18 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Lake View (Balcony) | View from room

Deluxe Room, 1 King Bed, Balcony, Lake View (Balcony)

9.2 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Balcony) | Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Lake View (Balcony)

Standard Room, 1 King Bed, Balcony, Lake View (Balcony) | View from room

Standard Room, 1 King Bed, Balcony, Lake View (Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Lake View

Presidential Suite, 1 Bedroom, Lake View | Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite, 1 Bedroom, Lake View

  • Lake view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Brown, Guatape, Autograph Collection

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Brown, Guatape, Autograph Collection. During your stay, you're just a quick walk from Peñol-Guatapé Reservoir. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Peñol-Guatapé Reservoir and 6 minutes by car from Parque Comfama
The Brown, Guatape, Autograph Collection offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Brown, Guatape, Autograph Collection. Self parking is free.

This 4-star Guatapé hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Boat tours
  • Free beach club
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • On the beach
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 178834
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 526 reviews
Rating 8 - Good. 50 out of 526 reviews
Rating 6 - Okay. 30 out of 526 reviews
Rating 4 - Poor. 11 out of 526 reviews
Rating 2 - Terrible. 23 out of 526 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ana Belen

La comida es buena y fresca
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

one

Liked: Cleanliness, staff & service, property conditions & facilities
todo ok
Stayed 1 night in Apr 2026
Verified

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not cleaned our room until we check out and it was a late check out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was stunning. The food, the rooms, the calmness. Best large hotel in Guatepe for peace and quiet
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Blanca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El jacuzzi exterior extremadamente caliente imposible de usar , la alberca dice ser climatizada , pero no tiene buena temperatura sigue fría.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten path but worth the track! Beautiful property. Great staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicolaas Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig uitzicht. Geweldig zwembad en uitstekend ontbijt. Ook met kinderen heel fijn!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores experiencias que he tenido, super recomiendo…Best experience ever 100% recommended
Stayed 1 night in Apr 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and design of this hotel is incredible. It’s only fault is how many rules management requires the staff to enforce. The staff are incredibly kind and the only challen 1) When we arrived, I was informed that I could not check in because I did not have my physical ID with me. At first I thought they were joking because a picture of your ID works everywhere now except airports of course. No explanation for why the rule exists, just pointing to a message that was sent to guests beforehand. Luckily I had a friend in Medellin to bring my passport to another hotel location for verification. However we were required to wait 2 hours for this to happy. My fault for not reading the message, but regardless a sub par check-in experience after travelling 2.5 hours. Offer a free drink or something trivial. 2) Next was the rules at the restaurant. Want to sit at one or the tables with a better view and fireplace? There’s a min spend commitment. I get the concept but the restaurant was completely empty and we were only 2 people. Use a situation like this where there is no incremental cost to offer something as an opportunity to delight guests. 3) Finally, walk too far with a pool towel and a security guard will remind you that you are carrying contraband. It’s a resort, let people move freely and be comfortable if they need to dry off walking to the room. It’s a small thing but k
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazong. The hot tub in the balcony was great. The room has everything we needed. A well stocked fridge (extra cost). Huge and comfy bed. The breakfast buffet is amazing and the staff is very friendly. Transportation to and from The Brown is very easy. I highly recommend this hotel. It was only my wife and I, but we saw families with kids, but I would recommend it for a romantic getaway.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Malek

Liked: Cleanliness, staff & service
Espectacular
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

yuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo estuvo perfecto
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities
Never again, visited for the weekend. Disappointed, if you are looking for food options, the breakfast buffet was lame. They had Colombian rice with beans , soup, and potatoes, breads, fruits, but rice and beans at a Hotel Called The Brown??? For breakfast??? Not only that but 80% of the people eating were with guest bracelets and were locals which were young men with women that had fake butts. The staff not very friendly typically and not on top of the guest as you would think in a place like they describe. Save your money and time and go to Sofitel Baru.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel! Perfect Location… Great staff! Stunning Views… Beautiful Rooms… unbelievable pool 100/10 Can’t wait to return! MAGICAL PLACE!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, amenities and food at Praia were the highlights!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hasay

Liked: Cleanliness, staff & service, amenities
Great resort, amazing staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alejandra

Liked: Cleanliness, amenities
El personal no me pareció amable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Francisco leon

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo recomiendo cambiar las almohadas de las habitación, no son confortables.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Zaida

Disliked: Cleanliness, staff & service, amenities
El servicio de este hotel es 0, tuve un problema y no pude viajar, escribí correos, llamé, mensajes por whataspp y por ningún lado respondieron, ante un servicio como éste que ganas le quedarían a uno de volver a reservar .... ninguno. Empatía 0. Hoy en día se pierde el contacto que es lo más importante.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
The room door is severelly rusted. Many other rooms also have the door rusted. It looks bad. Also no local TV or cable channels, if you want to watch something in TV you must have a colombian Netflix account. The only thing you can watch is you tube. But since we lost power twice in less than 24 hours, the internet connection is lost and when power comes back, you have to call the lobby for tecniccian to reconect the internet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect, Room was clean staff was corteus and the food was very good, we were a super large party (60-70 people). So we kind of put the hotel staff to a stress test, which they pass with honors. My only advise to them are to look for an alternative to the tukies to drive poeople up and down to the parking hotel door or the praia restaurant. two (3 cramped) seats are not so convenient when you have so many people triying to go different places. and the large one for 6 peoples was not always available. the other thing would be to add some real seating at the Praia, the Main door and the Parking to wait for the transportation.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything from customer service from entire staff to the room, amenities, etc. views from the property are amazing. heaven on earth
Stayed 2 nights in Feb 2026