4/10 Poor
Melinda
Travelled with partner
18 Jul 2025
The place was clean, but we had expected a better room.
We had booked a deluxe room, but were told that there was a plumbing problem, and we were put in a small room with 1 double bed (ugh - we are both tall). The bed supports had rough wood sticking out, which we wrapped with a towel to keep from scraping our shins, and the train is across the street and was very loud in our room. The shower head was below shoulder height.
The manager said she gave us a much lower rate, but we booked through Expedia, and had prepaid, so the lower rate went to Expedia. Expedia would not refund us until after talking to the hotel management, and they claimed that the hotel management had not responded to their requests.
Bad experience all around.
Melinda
Stayed 1 night in Jul 2025