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Shaza Regency Plaza

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In-room safe, desk
Classic Triple Room | Bathroom | Free toiletries, hair dryer, slippers
Exterior
Classic Triple Room | In-room safe, desk
In-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Siteen Road, Northern Destrict, Madinah, Al Madinah Province, 35980
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk

Classic Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk

Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About this property

Shaza Regency Plaza

Hotel in Madinah, near Prophet's Mosque
This hotel features dry cleaning, a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Shaza Regency Plaza offers 432 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on request.
During your stay at Shaza Regency Plaza, you're just a quick walk from Masjid Abu Dharr al Ghifari. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
As a guest of Shaza Regency Plaza, you'll find dry cleaning/laundry services and a lift. Public spaces have free WiFi.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18 - March 19, 2026, guests booked in breakfast included rate plans will receive Sohor meal.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shaza Regency Plaza

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 for adults and from SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Shaza Regency Plaza Hotel
Shaza Regency Plaza Madinah
Shaza Regency Plaza Hotel Madinah

Shaza Regency Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Azam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Muhamed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Nov 2025

8/10 Good

Yawor, Oldham

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Moshur Alam

Stayed 6 nights in Oct 2025

10/10 Excellent

Jannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I'm actually a returning customer from last year! Love the hotel its on the doorstep of the medina street markets. Rooms are spacious. Complimentary water
Stayed 3 nights in Oct 2025

10/10 Excellent

Mozzammil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and staff were excellent especially housekeeping staff. Very convenient location for food options and only short walk to mosque entrance
Stayed 3 nights in Oct 2025

8/10 Good

Hafeez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in Oct 2025

10/10 Excellent

Yahya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean hotel was really good distance to masjid nabawi . Wifi was little bit weak but didn’t matter for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Extremely kind and courteous staff, ideal location, overall terrific hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

khaled, nacr city

Liked: Cleanliness
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad

Stayed 2 nights in Sep 2025

4/10 Poor

Huda

Travelled with family
Disliked: Staff & service

Disappointing stay

This is my second time staying in this hotel, first time was a mid week solo stay, I enjoyed it so I booked two rooms this time and came with family for the weekend. They did not honor our requests for rooms next to each other, one of the rooms smelled like cigarettes, and they couldn’t offer another because they were fully booked, our concerns were dismissed. The other room faced a construction site, and it was super noisy to sleep at night. Again no other room was offered when we complained. We asked for late check out and it was approved, on the checking out day a big guy from reception banged like crazy at our door @12:30 and easing his voice and asking us to step out NOW. He said there was no note on the system. my family were disappointed, I raved about this place the last time, and this time I am really surprised on how poor this stay was. The location for me is the best selling point, hence the 2 start instead of the 1 star review.
Stayed 2 nights in Sep 2025

4/10 Poor

a*mdany

Stayed 2 nights in Aug 2025

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels has some of the nicest service staff ever, they are all smiling, eager to help, and they go out of their way for the guests. The front desk staff are a bit standoffish, they promised me a long bed, then u got two twins. My second complaint is that my room window was facing a construction site, that went into full gear all through the night, and I am a pretty light sleeper, my earplugs helped a bit, I asked to change the room and they didn’t give me another one, glad it was a short stay. The location is prime, accessible by car, and a moderately short walk to alharam.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay and a very fast cheak in and thank you for the amzing service
Stayed 1 night in Aug 2025

4/10 Poor

Khurram

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.
Stayed 7 nights in Apr 2025

6/10 Okay

Junaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, stay was okay. Rooms were clean, cleaning staff were helpful and friendly. The hotel could improve overall management, especially at night.The second night we heard 3 fire alarms at night intermittently (2 am, 3 am, 3:30 am). The third night (12 am) there were kids running around and talking in loud voices in the corridor. This continued for about 1 hour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasar

Stayed 5 nights in Apr 2025

8/10 Good

Mateen

Stayed 1 night in Apr 2025

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

HUSSEIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

mohamed, Princeton

Disliked: Staff & service
I need my refund fir the following reason; First night once we arrived to hotel Regency , the AC was not working in our room #1303 we reported it and then at 1 am they moved us to another room #603 that also has broken AC . They try to fix it , it took them longer then they put us in Room #1030 at about 4:15 am. No sleep all night . In addition by moving our luggage to 3 different rooms , my wife lost her dress or was stollen from her till the following day when we complained and reported the missing dress then they brought it to us after 2 hours negotiation and denial . This was the worst experience with Expedia since 2010 and I hope to receive my full refund. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Umar

Stayed 5 nights in Apr 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025