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AC Hotel Melbourne Southbank

4.0 star property

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Outdoor pool
2 bars/lounges
Signature Suite, 1 King Bed, City View | Premium bedding, laptop workspace, iron/ironing board
Exterior
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, DFO South Wharf
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

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The price is €185
includes taxes & fees
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About this property

AC Hotel Melbourne Southbank

An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, concierge services and dry cleaning are on-site. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 660 reviews
Rating 8 - Good. 130 out of 660 reviews
Rating 6 - Okay. 39 out of 660 reviews
Rating 4 - Poor. 14 out of 660 reviews
Rating 2 - Terrible. 14 out of 660 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not included and I would have had to pay extra for it. The room was spacious, comfortable and in walking distance of the centre of the city
Stayed 5 nights in Dec 2025

8/10 Good

Fiona

Room was good for 1 night - convenient and staff were very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fourth stay here as a country traveller and the staff and property are impeccable. I'll be back again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ray

Stayed 4 nights in Dec 2025

6/10 Okay

Caroline

Liked: Cleanliness
A few amenities missing from room. Dinner was lost and delayed eating. The overall bedding was great mattress and pillows slept like a dream.
Stayed 1 night in Dec 2025

10/10 Excellent

Anish, Porirua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. location is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided Large room and room was clean Great location close to dfo
Stayed 2 nights in Dec 2025

10/10 Excellent

Morne

Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here twice and will stay again. Cant fault the service or the rooms. We love the buffet breakkie aswell. The staff are kind and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Very modern rooms and super clean and the breakfast was great too. The staff are very warm and always smiling.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
staff were amazing! they gave us a glass of champagne on arrival and an upgrade knowing it was our 30th wedding anniversary
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Staff were so polite and good old customer service. Thank you
Stayed 11 nights in Nov 2025

10/10 Excellent

Kirsten

Stayed 1 night in Nov 2025

10/10 Excellent

Raymi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was AWEsome!! The staff were very friendly and accommodating. My room was clean and fresh with a fabulous view of the city. Would definitely come back.
Stayed 8 nights in Nov 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the complimentary Martini's
Stayed 1 night in Nov 2025

10/10 Excellent

Burak

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing beautiful view great workers
Stayed 1 night in Nov 2025

10/10 Excellent

Aleisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great amenities, clean rooms that had everything we needed, comfy bed with good variety of pillows. Easy parking and super easy access on and off highway. Restaurant buffet breakfast was impressive as was the dinner!
Stayed 1 night in Nov 2025

10/10 Excellent

lance

Stayed 2 nights in Nov 2025

6/10 Okay

Meagan

Liked: Staff & service
Disliked: Cleanliness
Hi, we enjoyed our stay but the room wasn’t clean. There was a lot of hair on the floor through the room and bathroom and old food crumbs that were there when we arrived and weren’t cleaned when we had the room reset. It did make us wonder how clean the rest of the room was when we saw that. We hope that feed back helps. Many thanks, Meagan Frewin
Stayed 2 nights in Nov 2025

10/10 Excellent

FOLASADE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They have an excellent customer service
Stayed 2 nights in Oct 2025

8/10 Good

Jack, Mount Duneed

Liked: Cleanliness, property conditions & facilities
Pool is good but exposed to winds. Not heated for winter, only small area
Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Speedy check in, clean room - great amenities!! Will definitely return :)
Stayed 1 night in Oct 2025