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Best Western Plus Travel Inn Hotel

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Travel Inn Hotel

BBQ/picnic Area
Property preview
Breakfast and dinner served
Breakfast and dinner served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Cnr Grattan and Drummond Streets, Carlton, VIC, 3053
  • Place, University of Melbourne
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Larger Room)

Executive Room, Multiple Beds, Non Smoking (Larger Room) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, Multiple Beds, Non Smoking (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Travel Inn Hotel

Hotel with an outdoor pool, steps from Lygon Street
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Best Western Plus Travel Inn Hotel offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 80-cm LCD televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Travel Inn Hotel. During your stay, you're just a quick walk from University of Melbourne. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lygon Street and 5 minutes on foot from University of Melbourne
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 797 square feet (74 square metres) and includes a conference centre. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Travel Inn Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Best Western Plus Travel Inn Hotel has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (797 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 10 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 65 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: AUD 30.00 per night (in/out privileges)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Travel Inn Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Travel Carlton
Best Western Plus Travel Inn Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Plus Travel Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel Carlton

Best Western Plus Travel Inn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 425 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities were good. No complaints. Near the museum for exhibits. Would come back again.
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Great place for price. Will use again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, friendly and homely. Will stay again,
Stayed 1 night in Jun 2025

10/10 Excellent

Kym

Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a quiet area but just around the corner from exceptional diniing
Stayed 1 night in Jun 2025

8/10 Good

Helen

Stayed 1 night in May 2025

8/10 Good

Graeme

Liked: Staff & service
Ok
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness
Excellent location, pleasant and comfortable room
Stayed 4 nights in May 2025

6/10 Okay

Rosemarie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very basic hotel, definitely not disabled friendly, lift is barely wide enough to allow a small wheelchair to enter, hallways are extremely narrow. TV viewing is limited with no access to streaming Chanel’s and some free to air channels. Parking garage is very dark, tight and a lot of spaces are on an angle, it is also the only accessible entry for wheelchairs as there is no ramp to the building.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Apr 2025

8/10 Good

Adrienne

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything.
Stayed 2 nights in May 2025

2/10 Terrible

Jessica

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Genuinely horrified by my experience here. At 3:30 in the morning on our first night I was woken to a strange elderly man in only his underwear in our room, entering the side door to where my kids were sleeping. We forced him out and called the front desk who apparently came to deal with him and then… nothing. We called again to discuss the situation and spoke with an antagonistic man who provided no solutions, told us the doors don’t lock properly as if it was a feature, and then told us there were no security cameras in the hallways to check how the man got in. Our safety concerns were brushed off multiple times over our two-night stay by different staff, who also let us know there was no management on weekends so they couldn’t do anything regarding our booking. Unfortunately we couldn’t afford another hotel out of pocket for the amount of people in our family at such a late time so we ended up having to sleep with the door barricaded. I genuinely hope my corporate complaint is heeded and changes are made to ensure guest safety, but I’ll never be back.
Stayed 2 nights in May 2025

10/10 Excellent

Kirrily

Travelled with partner
Liked: Amenities
Excellent facilities… easy access, central to everywhere we needed to visit in Carlton… quiet, clean, comfy king sized bed… polite and friendly front staff… easy check in / out…
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the way I was spoken to by staff member when checking out
Stayed 1 night in May 2025

6/10 Okay

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except the amount of space in bathroom. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Howard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my pillow behind and they were more than happy to post it back to me.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, close to city and great restaurants

Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025