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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout curtains

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

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About this property

Citadines on Bourke Melbourne

Family-friendly aparthotel with fitness centre and sauna
Along with an indoor pool, this smoke-free aparthotel has a fitness centre and a sauna. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Steps from Her Majesty's Theatre and 5 minutes on foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3002 out of 5070 reviews
Rating 8 - Good. 1578 out of 5070 reviews
Rating 6 - Okay. 338 out of 5070 reviews
Rating 4 - Poor. 103 out of 5070 reviews
Rating 2 - Terrible. 49 out of 5070 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location,
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Yunke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

Poor customer consideration

The heater was broken and didnt work. We called someone to fix it on Friday night and was told it would have to wait until maintenance could come in on Saturday, this was reasonable and we were given blankets. On Saturday morning i went past reception and was advised the maintenance man would be there in half an hour so we went out for the day. When we got home the heater still wasnt working, i went to reception and i was then told someone would come up. We were then called to be told there is no weekend maintenance team so no one would be coming up. We asked for heaters for the room as it was an 11 degree day and the room was freezing. After another 30 minutes we had to call again to follow up where the heaters were. And even once we got the heaters in it still took over 5 hours to actually warm the room up. We have stayed here before and not had issues, but not sure would stay again. I understand things brake, but be proactive in finding a solution, it shouldn't be left to the customer to demand action, multiple times. Poor service and lack of care
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was located near tram stop. Very quiet. Staff friendly and obliging
Stayed 6 nights in Aug 2025

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly reception staff, lovely big clean room, very comfortable bed and quiet. If I had to pick anything wrong it was the shower floor need a good scrub on the edges but all in all very clean and great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma-Jean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful and v accommodating. The room is large, there’s s a great kitchenette including dishwasher. Bed v comfy. Wifi strong. Elevators quick. Location fantastic. Walkable to everything and the tram right at the front of the hotel. I didn’t use the pool or gym but great to have them
Stayed 3 nights in Aug 2025

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little find in the heart of the city, clean and has everything you need, brilliant location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonabelle

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, within walking distance of all attractions.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mei Lian

Liked: Cleanliness, room comfort

Fantastic place to stay

Great location and highly recommended. Tram is right in front. Surrounded by nice restaurants. And shops are just a short walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, room comfort

Great stay

Everything was great, didn’t get free bottle of wine and I didn’t ask. Lots of restaurants nearby.
Stayed 6 nights in Jul 2025

8/10 Good

Ailsa

Liked: Cleanliness, room comfort
Booked here for the indoor pool but it was on restricted hours due to renovations, which meant I did not use the pool. Unable to reach the hotel by phone. It was on a loop to the answer phone. Consequently, without instructions, it took a bit of finding, on foot, in the rain. However, once at the hotel I found the staff friendly and helpful. The bed and room were comfortable with good facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for inner city at s reasonable price
Stayed 1 night in Aug 2025

10/10 Excellent

JOCENIA VILLAMOR, Cebu City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am glad to have chosen Citadines on Bourke Melbourne. I've had previous experience staying with Citadines in Cebu and I took the chance of booking with them in Melbourne. The location was awesome! A tram station stop right outside you! It made going around so easy. We were in the CBD area but it never felt loud or crowded. So many shopping and dining options around the area. Staff were nice and friendly. Rooms were huge, clean and complete with extra amenities. Thank you Citadines for the 2 weeks experience!
Stayed 14 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean location perfectly suited to a short stay. Stayed previously with family.
Stayed 1 night in Jul 2025

10/10 Excellent

anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy and comfortable accomadation, particularly for the theatre district. Close to the trams and great dining spots. Staff were very helpful. Happy to stay again
Stayed 1 night in Jul 2025

8/10 Good

REYHAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel during a business trip and brought my family along. We booked two rooms and requested that they be on the same floor and close to each other. I was told this couldn’t be guaranteed, but they would try their best. I even upgraded one of the rooms to improve the chances, but unfortunately, the rooms ended up on different floors. This made things very difficult, and I had to sleep on the couch to stay with my children. One of the main reasons I chose this hotel was for the swimming pool, so my boys could enjoy it while I was in meetings. However, the pool was only open from 5:00 PM to 9:00 PM, which overlaps with dinner and our usual time out, so we weren’t able to use it at all. This limited availability should be clearly mentioned on the website. The rooms themselves were fine, and the location is very good. However, the staff could have been more attentive and helpful, especially when it came to accommodating families and handling room arrangements. A more solution-oriented approach would have made a big difference in our overall experience.
Stayed 4 nights in Jul 2025

8/10 Good

Binaca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. 1 min walk to tram station, plenty of restaurants within walking distance. Loved using the sauna room.
Stayed 2 nights in Jul 2025

8/10 Good

Qing Xi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Jul 2025