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City Square Motel

Property class: 3

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Photo gallery for City Square Motel

Lobby
Lobby
View from property
TV
Laundry room

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
67 Swanston Street, Melbourne, VIC, 3000
  • Place, Regent Theatre
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Corporate Single Room

Corporate Single Room | Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen Room

Standard Queen Room | Living area | TV

Standard Queen Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Queen Room

TV

Corporate Queen Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Family Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

View all photos for Corporate Queen Room

Iron/ironing board, free WiFi, bed sheets

Corporate Queen Room

  • Sleeps 2

View all photos for Corporate Single Room

Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • Sleeps 1

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About this property

City Square Motel

Laundry facilities and free Wi-Fi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of City Square Motel's great location. During your stay, you're just a quick walk from Melbourne Central. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Regent Theatre and 7 minutes on foot from Melbourne Central
As a guest of City Square Motel, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This 3-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 151 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 223 out of 1001 reviews
Rating 4 - Poor. 148 out of 1001 reviews
Rating 2 - Terrible. 164 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

matthieu

Travelled with family
Disliked: Cleanliness, amenities
There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
Stayed 2 nights in Dec 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in, wasn’t given the after hours code to get in. Had to make a phone call to get that. Apparently there are two codes to get in and was not given the after hour’s code to get into the building. There was no toilet paper and was told that it will be left outside the door, sadly it was not, we bought our own. There was disgusting graffiti in the lift as well as exposed wires with tape on the ends. The drawers in the room were broken. The tv bracket was bent down and wasn’t sure if it would fall off the wall. Other than that, the bed was comfy.
Stayed 2 nights in Dec 2025

4/10 Poor

Kim

Travelled with partner
The man at reception was very unpleasant. No hello just said ‘ID and debit card’ should not be in the job. Room was unclean and you could barely see out the window they were that dirty. Definitely wouldn’t stay there again
Stayed 1 night in Dec 2025

4/10 Poor

Blake

Disliked: Cleanliness, staff & service, amenities
The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.
Stayed 1 night in Dec 2025

4/10 Poor

Graham

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but the room was grubby and poorly maintained. The TV didn't work properly and the only chair to sit on was basic and uncomfortable. No staff after 5 o'clock made it feel a little unsafe returning alone in the evening.
Stayed 1 night in Dec 2025

2/10 Terrible

Divya Utkrisht

Disliked: Cleanliness, property conditions & facilities
1/5
Stayed 3 nights in Dec 2025

2/10 Terrible

Shalin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2025

2/10 Terrible

Jeremy

Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2025

2/10 Terrible

HAI MIN

Too bad for hotels
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Disliked: Amenities
Staff didn’t want to be there, really unhelpful, at some point the rooms should be renovated.
Stayed 1 night in Dec 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not family friendly and was well below our low expectations. When we advised the hotel staff we were not even afforded an apology.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Disliked: Amenities, property conditions & facilities
Just basic accommodation at a good price in a great location
Stayed 1 night in Dec 2025

6/10 Okay

Nafisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Seamless check-in and check-out. Spotlessly clean room and bathroom. Comfortable bed. However, the toilet seat was missing, the bathroom exhaust didn’t work and the TV didn’t work. That said, I got the most amazing price. Now I know why! But given the knock down price, I really can’t complain.
Stayed 2 nights in Dec 2025

4/10 Poor

Laurette

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location BUT!!!! Checked in late so no staff to speak to. The room smelled of mould. The blanket was filthy. Only two pillows and they were so thin we had to fold them over to sleep on them. But the worst thing was the noise!!! All night there was random yelling out, sirens and arguments from the street. We were on the second floor so the windows obviously haven't been upgraded to double glaze! 7 am in the morning, a diesel generator started up. Never again.
Stayed 1 night in Dec 2025

2/10 Terrible

kior

Stayed 1 night in Nov 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

4/10 Poor

Antoinette

Stayed 1 night in Dec 2025

6/10 Okay

Jackson

Liked: Amenities
Room was tidy and clean though the bathroom has a bit of mould. Good value regardless
Stayed 1 night in Dec 2025

6/10 Okay

scot

clean, central
Stayed 1 night in Dec 2025

4/10 Poor

Vickie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected. Dust build up on carpet at edges of room. Dust not wiped out of glass-fronted cupboards. Dust and dust moths under bed. Airconditioner beeped when plugged in but did not work. TV obtained signal through the internet. I managed about 1 minute of free to air news before the message of No internet connection appeared, and remained. Toilet paper holder was empty, so I had to open a new roll, but could not work out how to get roll into the holder. Just because it is a room with a single bed does not mean it can be ignored.
Stayed 1 night in Dec 2025

8/10 Good

Ross

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Gareth

Stayed 1 night in Dec 2025

8/10 Good

Antony

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was OK, ample size for 1, bathroom grouting wasn’t as clean as it could be, check-in was seemless and key return obvious, I used the fire stairs to exit once, they were filthy
Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Rude reception. All the lifts smelt of urine, No tv reception. No internet reception. Mold in bathroom. Broken handles on furniture. Broken AC unit. Moth eaten carpet and moths. Wall plug not attached to wall. Broken toilet paper holder. When I asked about the tv and wi-fi I was told the we're waiting for tv antenna repairs and the wi-fi was working. It was not.
Broken AC luvers
Mold on grout
Dirty shower grout
Mould around basin
Stayed 1 night in Nov 2025