City Square Motel

3.0 star property

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Room options

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Corporate Single Room

Corporate Single Room | Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen Room

Standard Queen Room | Living area | TV

Standard Queen Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Queen Room

TV

Corporate Queen Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Family Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

View all photos for Corporate Queen Room

Iron/ironing board, free WiFi, bed sheets

Corporate Queen Room

  • Sleeps 2

View all photos for Corporate Single Room

Iron/ironing board, free WiFi, bed sheets

Corporate Single Room

  • Sleeps 1

Similar properties

Room, 2 Double Beds (Accessible) | In-room safe, blackout curtains, cots/infant beds, free WiFi
ibis budget Melbourne CBD
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.6 out of 5, Good, 1,005 reviews
The price is €61
includes taxes & fees
23 Feb - 24 Feb
ibis budget Melbourne CBD

About this property

City Square Motel

Hotel in Melbourne, steps from Regent Theatre
Laundry facilities and free Wi-Fi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of City Square Motel's great location. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Regent Theatre and 7 minutes on foot from Melbourne Central
As a guest of City Square Motel, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This 3-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 31 per day)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 31 per day (984 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne

City Square Motel Reviews

Reviews

6.4
Rating 10 - Excellent. 155 out of 1008 reviews
Rating 8 - Good. 326 out of 1008 reviews
Rating 6 - Okay. 227 out of 1008 reviews
Rating 4 - Poor. 143 out of 1008 reviews
Rating 2 - Terrible. 157 out of 1008 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room very small but clean and comfortable Only problem was the construction work outside the window on fed square made it very hard to get to sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Denise

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't stay here again. The only positive was location. The room we were given had no TV and apparently the whole building was the same, not. I went down to see if I could get a refund and were told that we wouldn't be able to but I could have a look at 2 other rooms. Had a look at them and chose another room and guess what there was TV. The room was filthy, the shower was dirty, the whole building needs a complete review. There were broken power outlets everywhere, if you got stuck in the lift to bad the phone was wrecked.
Stayed 1 night in Nov 2025

6/10 Okay

Suzette

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Leon

Business traveller
Disliked: Cleanliness, property conditions & facilities
I would not recommend staying here if you are concerned about security. The door to the street is only secured by a number keypad, and once in the building there is no security on the elevators, anyone could come up to hotel room floors. One morning there was a homeless person sleeping outside the elevators. The elevators also smell like urine.
Stayed 2 nights in Nov 2025

6/10 Okay

An Ting

Disliked: Cleanliness, amenities, property conditions & facilities
Very good central location which was convenient but bathroom was mouldy and had small flying insects. The bed and pillow seemed clean and comfortable but the rest of the room was questionable on whether it had been cleaned thoroughly. The towel looked stained which was a bit off-putting. You can hear city noises at night but it subsides after around 11pm. This could be a suitable last-minute or budget option if you won't be spending much time in the room, but it might be worth spending more on a nicer place, especially because of the state of the bathroom.
Stayed 3 nights in Nov 2025

6/10 Okay

Ramon

Disliked: Cleanliness, amenities, property conditions & facilities
Room was average, dust & dirt around window ledgers, beside the fridge, shower wasn't clean. No toilet roll holder. Lift smelt like urine, only one working out of 3. The whole place needs a decent clean. all around the edges of the walls where the carpet is bad. There was a homeless person asleep in the entrance hall near the lifts on Thursday mornong around 7.30am. No one a t reception then. Toilet in 421 was running all the time.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
It's in a great location and that's pretty much where the positives end. The elevator was covered in graffiti that hasn't been cleaned off (foreshadowing of what was to come). The walls of the room were covered in marks, and the floor around the edges and behind the bed were covered in very visible thick dust about an inch and a half wide. The air-conditioner was very noisy but it was effective. The sheets on the bed were clean but there wasn't enough to keep warm so I had to keep the air-conditioner on overnight, which would've been fine if it wasn't so noisy. The sink is too close to the toilet. The shower was stained and looked like it hadn't been cleaned for a while and the towels stunk of bleach.
Stayed 2 nights in Nov 2025

2/10 Terrible

Oskar

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty, stinky, noisy, can't even open windows, no air conditioning. Better pay 30-40 bucks more and have something normal.
Stayed 1 night in Nov 2025

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Didn't interact with any staff due to a late check-in and very early check-out, but I didn't mind that. Instructions for after hours check-in were straightforward, and easy to follow, much appreciated! Room was clean and organised, and I liked the toiletries provided, very useful as I'd forgotten mine for that trip. Overall, I had no issues, and will very much book here again when staying in the city.
Stayed 1 night in Oct 2025

4/10 Poor

leigh and kara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were nothing like what is pictured when booking. The whole place was dirty, poorly maintained - no lights in fixtures and the ones that were working kept pulsing, cracked walls broken windows, cups filthy and no tea or sugar in room, graffiti in the lifts, carpets’s trashed, plaster dust on the floor. Owners need to spend the money and fix it up or get out of owning hotels. Would NOT EVER recommend anyone to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

owen

Liked: Cleanliness
Noise was an issue
Stayed 2 nights in Nov 2025

2/10 Terrible

Adele

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. The window had jagged remains of broken glass and glass was in the room. It could not be closed.There was old take-away in the fridge, graffiti in the elevator, Mould in the bathroom and a lost pill behind the door which is clearly never vacuumed. We left. I have photos! The price was higher than for a Travelodge, so we expected clean and functional.
Filthy broken window
Lost pill behind the front door, clearly never vacuumed
Briken, filthy air conditioner
Some of the glass from the broken window
Stayed 2 nights in Oct 2025

6/10 Okay

Kleyton

Stayed 1 night in Oct 2025

2/10 Terrible

MIchelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and we rebooked elsewhere as I wasn’t prepared to stay in that room.
Chewing gum on the walls
Stayed 5 nights in Oct 2025

6/10 Okay

Sidharath

Business traveller
Room is good and average, staff is responsive. It is city centre and close to Flinders street station. The bathroom was renovated, although shower drain was blocked. Parking is affordable with validated ticket.
Stayed 3 nights in Oct 2025

4/10 Poor

Jack

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old dusty ac unit, bad quality pillows, dingy room - really has taken a downhill turn since my previous stay in ‘22 or ‘23. The room itself was cleaned well prior to my stay though the underlying surfaces and amenities in the room are quite dated and dingy. There was a mouse in the foyer as I checked out which really encapsulated the experience
Stayed 1 night in Oct 2025

4/10 Poor

Annette

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Negatives: The room was unclean - visible dust and dirt along edges of the room, visible black mould in the bathroom, hair dryer did not work, door trims are coming away from the wall in the bathroom reflecting poor maintenance. Positives: bed was clean and comfortable, bathroom supplies were provided, good location.
Stayed 1 night in Oct 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

2/10 Terrible

Liam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms are disgustingly filthy and the service is not better. The staff do not respond to messages for several days which put us at a major inconvenience as we were waiting on a response from them. The rooms have never been cleaned in their life judging on the filth in the room. The rooms are full of dust, bacteria and mould. I’m not a hygiene freak but this hotel is absolutely disgusting and unhygienic. The photos are self explanatory. The hallways and elevators are riddled with graffiti and filth. The area is also extremely unsafe but is close to the train station which is why it’s a 2 star for location.
Stayed 3 nights in Oct 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was
Stayed 1 night in Oct 2025

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This property was the worst place I have ever stayed. It was absolutely filthy and the amenities below standard. To pay just short of $500.00 for two nights and get a room in that condition is appalling. I would be ashamed to be associated with a property in that condition. It felt like a hallway house. Happy to share the photos.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Close and ease of check in and check out
Stayed 1 night in Oct 2025

10/10 Excellent

Mischa, Cardigan Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming clean room with everything you need for one night.
Stayed 1 night in Oct 2025

6/10 Okay

Jaye

Business traveller
Liked: Cleanliness
Disliked: Staff & service
For the price the motel was okay. The check out experience was horrible. An extremely rude and arrogant staff member. I returned keys saying good morning and they were snatched, no response or thank you or how was your stay. The ladt checking out before me received the same treatment More respect was shown from the safebox. I would be definitely getting rid of this worker. I won't use this accommodation again and will advise friends to definitely give it a miss too.
Stayed 1 night in Oct 2025