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Grand Hyatt Melbourne

5.0 star property

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Photo gallery for Grand Hyatt Melbourne

Lobby
Meeting facility
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

View in a map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(28 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(36 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Melbourne

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Grand Hyatt Melbourne offers 550 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy or body treatments at City Club Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Collins Kitchen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ru-Co Bar – This cocktail bar only serves light fare. Happy hour is offered. Open selected days.
Lobby Lounge & Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Reviews

Grand Hyatt Melbourne Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1010 reviews
Rating 8 - Good. 183 out of 1010 reviews
Rating 6 - Okay. 67 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

Reviews

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super location

A perfect hotel and location for a few nights in the cbd
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best getaway weekend. Great bar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin, Sydney

Stayed 5 nights in Aug 2025

4/10 Poor

Brydie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were very disappointed with the room, it was very tired and had a lot of things broken in the room. The bathroom was quite unclean. We expected better. The hotel is in an excellent location, great food offerings nearby and close to all the shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt as always a pleasant stay, everything you would expect from a hotel of this standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Grand Hyatt. Service is excellent, food great.
Stayed 3 nights in Aug 2025

4/10 Poor

Julian Ryutaro

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room not ready at 3pm and when i acted a bit flustered staff said now the room is ready. Noisy can here shower or water works noise of other room from my room. Invoice does not come to my email address. I reached out but no response even after close to 24 hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cherie

Stayed 1 night in Aug 2025

10/10 Excellent

ALEXANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff genuine and made you feel like a superstar. G Loved time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Mantej

Travelled with partner
Liked: Cleanliness, amenities
Excellent stay But need to improve their accounting software.
Stayed 1 night in Jul 2025

10/10 Excellent

kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and excellent location
Stayed 2 nights in May 2025

10/10 Excellent

Jose Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, I had a toddler with me and they were so great with him. Highly recommend the breakfast, wasn't as huge a fan of the dumplings but the rest was SO good. Dinner wasn't great but it was nice to have room service. The koala mousse is wonderful if you peel back the koala "fur" to the mousse. Excellent. The place was clean and they give you extras of everything, loved the laundry service too, that was super convenient. The pool was cold but hot tub was hot. The gym is fantastic, they have a spin studio too!! So great. It's close to great shops and the train station and the free tram and walking distance to many tourist attractions like the Melbourne museum and parks and the waterfront.
Stayed 7 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

4/10 Poor

Alexandra

Stayed 1 night in Jul 2025

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Digs in Melbourne CBD.

Very nice hotel - good rooms and great location !
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay as a couple amazing view we had from the 19th floor would recommend and will be staying there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Theodora Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The room was clean and the bed was comfortable with great pillows. Great view of the city! The gym is fully equipped. 5 star hotel!
Stayed 1 night in Aug 2025

8/10 Good

Jiaojiao

Stayed 1 night in Aug 2025